Role Description This role is a remote contractual role. Our work time will be from 1-10 PM IST. - Administer and maintain Red Hat Enterprise Linux (RHEL) and Red Hat OpenShift Container Platform (OCP) across the cluster nodes. - Apply OS and platform patches, security updates, and OpenShift version upgrades in a controlled, low-downtime manner. - Manage node lifecycle operations (cordon/drain, reboot, replacement, scaling) within OpenShift. - Maintain and troubleshoot underlying Dell server hardware (PowerEdge or similar), including firmware updates (iDRAC), RAID/storage controllers, and network interfaces. - Coordinate with the colocation facility in Nebraska for remote hands support, power, cooling, and physical access needs. - Monitor hardware health (disk, memory, power supplies) and manage vendor support cases/warranty claims with Dell and IBM. - Manage OpenShift cluster components: control plane, etcd, networking (SDN/OVN), storage classes, and ingress/routing. - Administer container registries, projects/namespaces, RBAC, and resource quotas. - Monitor cluster health using OpenShift-native tooling (cluster monitoring stack, Prometheus/Grafana) and respond to alerts. - Support the IBM Watson deployment (IBM Cloud Pak for Data / "Fusion" stack) running on top of OpenShift, including operator health, storage-backed services, and application pods. - Work with IBM support and documentation to troubleshoot Watson/Fusion-specific issues, apply IBM-provided patches/fix packs, and manage license entitlements. - Coordinate planned maintenance windows and upgrades for the Watson/Fusion layer with minimal service disruption. - Manage persistent storage backing the cluster (e.g., ODF/Ceph, NFS, or SAN-attached storage, depending on the environment). - Implement and test backup/disaster recovery procedures for cluster configuration, etcd, and application data. - Maintain network configuration for the private data center environment, including VLANs, firewalls, and load balancers as applicable. - Apply security hardening in line with Red Hat and IBM best practices; manage certificates, secrets, and access controls. - Maintain audit logs and support compliance/security review processes as required by the organization. - Set up and maintain monitoring/alerting for cluster and application health. - Diagnose and resolve incidents, performing root cause analysis and driving remediation. - Document cluster architecture, runbooks, and standard operating procedures (this is especially important given the current environment is not well-documented internally). Qualifications - 3+ years of hands-on experience administering Red Hat Enterprise Linux (RHEL) in production environments. - Solid working experience with Red Hat OpenShift Container Platform administration (cluster operations, oc/kubectl, operators, RBAC, networking). - Experience with bare-metal server hardware administration (Dell PowerEdge preferred), including iDRAC, firmware, and RAID management. - Familiarity with container and Kubernetes fundamentals (pods, deployments, persistent volumes, namespaces). - Experience working in or supporting a private/on-premises data center or colocation environment (as opposed to purely public cloud). - Understanding of enterprise storage concepts (SAN/NAS, Ceph/ODF, or similar) as used in OpenShift persistent storage. - Comfort with Linux networking (firewalls, VLANs, DNS, load balancing/ingress). - Strong troubleshooting and incident response skills, with the ability to work independently in an environment with limited existing documentation. - Good written communication skills for documentation and vendor coordination (Dell, IBM, Red Hat support). Requirements - Direct experience with IBM Cloud Pak for Data, IBM Watson, or IBM Fusion/Fusion HCI appliances. - Red Hat Certified Specialist in OpenShift Administration (RHCSA/RHCE + OpenShift certs). - Experience with Ansible for configuration management and automation. - Familiarity with IBM Storage Fusion / IBM Spectrum or similar hyper-converged infrastructure. - Experience managing vendor support relationships (Dell ProSupport, IBM Support, Red Hat subscriptions). - Prior experience in a regulated or high-availability environment where uptime and data locality (private, non-cloud hosting) are critical. Benefits - Fusemachines is an Equal Opportunities Employer, committed to diversity and inclusion. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable federal, state, or local laws.

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:We are seeking a highly technical Atlassian Administrator (Cloud) with deep expertise in API integrations and automation to manage and enhance our Atlassian ecosystem. This role focuses on extending Jira and Confluence capabilities through REST APIs, custom automation, marketplace applications, and enterprise system integrations. The ideal candidate combines strong platform administration experience with hands-on technical expertise in systems integration and advanced reporting.This position may be based in San Diego, CA; Dallas, TX; or Washington, D.C. What you'll do: - Administer and support Atlassian Cloud products (Jira Software, Jira Service Management, and Confluence). - Design, configure, and optimize workflows, schemes, automation rules, and governance controls. - Develop and maintain REST API integrations, webhooks, and automation solutions. - Build and manage integrations with enterprise systems (e.g., DevOps toolchains, CI/CD platforms, identity providers, and collaboration tools). - Configure, manage, and support marketplace applications. - Administer Atlassian Access (SSO, SCIM provisioning, and security policies). - Design advanced dashboards, complex JQL queries, and executive-level reporting solutions. - Implement and maintain data synchronization strategies between Atlassian and external systems. - Perform system audits, health checks, and performance monitoring. - Develop technical documentation, standards, and integration guidelines. - Support cloud migrations and post-migration optimization initiatives. Required qualifications: - 3+ years of Atlassian administration experience. - Strong hands-on experience with Atlassian Cloud environments. - Proven experience with Atlassian REST APIs, webhooks and automation frameworks, ScriptRunner (or similar automation tools), and integration with DevOps toolchains.Advanced knowledge of Jira workflows, schemes, permissions, and configurations. - Experience administering Atlassian Access (SSO, SCIM, and security controls). - Advanced JQL expertise and dashboard/report development. - Working knowledge of Agile/Scrum methodologies. - Strong troubleshooting, analytical, and problem-solving skills. Preferred qualifications: - Experience writing scripts (Python, Groovy, or similar). - Experience managing enterprise-scale environments (1,000+ users). - Familiarity with ITIL, governance, and compliance frameworks. - Experience with advanced reporting and analytics tools such as: - Power BI integrations - Tableau integrations - Experience integrating Atlassian products with Microsoft Azure services (Azure DevOps, Entra ID, and CI/CD pipelines). #LC Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Role Description Du arbeitest in der IT, bringst Erfahrung in der Systemadministration, IT-Infrastruktur oder im Support mit und möchtest Dich beruflich weiterentwickeln? Dann könnten spannende Karrierechancen auf Dich warten, die nicht nur irgendein Job sind. Aufgaben: - Administration, Betreuung und Weiterentwicklung von IT-Systemen, Servern, Clients und Netzwerkinfrastrukturen. - Installation, Konfiguration und Wartung von Windows- oder Linux-Systemen sowie zugehöriger Anwendungen und Dienste. - Betreuung von Microsoft-365-, Azure-, Active-Directory-, Exchange-, VMware-, Hyper-V- oder vergleichbaren Umgebungen. - Analyse und Behebung von Störungen im 1st-, 2nd- oder 3rd-Level-Support, je nach Erfahrung und Einsatzbereich. - Verwaltung von Benutzerkonten, Gruppenrichtlinien, Berechtigungen, Endgeräten und IT-Arbeitsplätzen. - Überwachung der Systemverfügbarkeit, Durchführung von Backups sowie Mitwirkung bei IT-Sicherheits- und Datenschutzmaßnahmen. - Dokumentation von IT-Prozessen, Systemänderungen und technischen Lösungen. - Zusammenarbeit mit Fachbereichen, externen Dienstleistern, IT-Leitung und internen Projektteams. - Je nach Erfahrung: Übernahme von Verantwortung in IT-Projekten, Automatisierung, Cloud-Migration, IT-Security, Netzwerkadministration oder fachlicher Anleitung im Team. Qualifications - Abgeschlossene Ausbildung im IT-Bereich, zum Beispiel als Fachinformatiker für Systemintegration, IT-Systemelektroniker, ein Studium der Informatik / Wirtschaftsinformatik oder eine vergleichbare Qualifikation. - Erfahrung in der IT-Administration, Systemadministration, Netzwerktechnik oder im IT-Support. - Kenntnisse in der Administration von Windows-Servern, Clients, Active Directory, Microsoft 365 oder vergleichbaren IT-Umgebungen. - Erfahrung mit Virtualisierungslösungen wie VMware, Hyper-V oder vergleichbaren Technologien ist von Vorteil. - Kenntnisse in Netzwerktechnik, zum Beispiel TCP/IP, DNS, DHCP, VPN, Firewalls, Switches oder WLAN-Infrastrukturen. - Erfahrung mit Backup-Lösungen, Monitoring, Endpoint Security, Patchmanagement oder IT-Sicherheitsmaßnahmen ist willkommen. - Kenntnisse in Linux, Azure, PowerShell, Scripting, Cloud-Services oder Automatisierung sind von Vorteil, aber nicht zwingend erforderlich. - Eine strukturierte, lösungsorientierte und zuverlässige Arbeitsweise. - Freude daran, technische Probleme zu analysieren, Anwender zu unterstützen und IT-Systeme nachhaltig zu verbessern. - Sehr gute Deutschkenntnisse in Wort und Schrift. Benefits - Unbefristete Festanstellung direkt bei unserem Kunden. - Ein an Deinen Kenntnissen und Erfahrungen orientiertes, attraktives Gehalt. - Individuelle Berücksichtigung Deiner fachlichen Schwerpunkte und bevorzugten Einsatzbereiche. - Karriere-Begleitung während Deiner Einarbeitung und auch darüber hinaus. - Spannende IT-Umgebungen mit Entwicklungsmöglichkeiten in Bereichen wie Infrastruktur, Cloud, Security, Netzwerk oder IT-Projektmanagement.

• Provide first-line IT support for users, devices, applications, and access requests. • Administer Microsoft 365 services, including user accounts, permissions, Exchange Online, Teams, SharePoint, and OneDrive. • Manage identity and access processes, including onboarding, offboarding, MFA, and permission reviews. • Troubleshoot and maintain endpoints, software, hardware, and connectivity issues while tracking assets and licences. • Manage and resolve support requests through Jira Service Management or similar ITSM platforms. • Maintain accurate IT documentation, records, knowledge articles, and standard operating procedures. • Support vendor coordination, incident and change management, cybersecurity, compliance, and continuous improvement initiatives.