Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:We are seeking a highly technical Atlassian Administrator (Cloud) with deep expertise in API integrations and automation to manage and enhance our Atlassian ecosystem. This role focuses on extending Jira and Confluence capabilities through REST APIs, custom automation, marketplace applications, and enterprise system integrations. The ideal candidate combines strong platform administration experience with hands-on technical expertise in systems integration and advanced reporting.This position may be based in San Diego, CA; Dallas, TX; or Washington, D.C. What you'll do: - Administer and support Atlassian Cloud products (Jira Software, Jira Service Management, and Confluence). - Design, configure, and optimize workflows, schemes, automation rules, and governance controls. - Develop and maintain REST API integrations, webhooks, and automation solutions. - Build and manage integrations with enterprise systems (e.g., DevOps toolchains, CI/CD platforms, identity providers, and collaboration tools). - Configure, manage, and support marketplace applications. - Administer Atlassian Access (SSO, SCIM provisioning, and security policies). - Design advanced dashboards, complex JQL queries, and executive-level reporting solutions. - Implement and maintain data synchronization strategies between Atlassian and external systems. - Perform system audits, health checks, and performance monitoring. - Develop technical documentation, standards, and integration guidelines. - Support cloud migrations and post-migration optimization initiatives. Required qualifications: - 3+ years of Atlassian administration experience. - Strong hands-on experience with Atlassian Cloud environments. - Proven experience with Atlassian REST APIs, webhooks and automation frameworks, ScriptRunner (or similar automation tools), and integration with DevOps toolchains.Advanced knowledge of Jira workflows, schemes, permissions, and configurations. - Experience administering Atlassian Access (SSO, SCIM, and security controls). - Advanced JQL expertise and dashboard/report development. - Working knowledge of Agile/Scrum methodologies. - Strong troubleshooting, analytical, and problem-solving skills. Preferred qualifications: - Experience writing scripts (Python, Groovy, or similar). - Experience managing enterprise-scale environments (1,000+ users). - Familiarity with ITIL, governance, and compliance frameworks. - Experience with advanced reporting and analytics tools such as: - Power BI integrations - Tableau integrations - Experience integrating Atlassian products with Microsoft Azure services (Azure DevOps, Entra ID, and CI/CD pipelines). #LC Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Role Description Du arbeitest in der IT, bringst Erfahrung in der Systemadministration, IT-Infrastruktur oder im Support mit und möchtest Dich beruflich weiterentwickeln? Dann könnten spannende Karrierechancen auf Dich warten, die nicht nur irgendein Job sind. Aufgaben: - Administration, Betreuung und Weiterentwicklung von IT-Systemen, Servern, Clients und Netzwerkinfrastrukturen. - Installation, Konfiguration und Wartung von Windows- oder Linux-Systemen sowie zugehöriger Anwendungen und Dienste. - Betreuung von Microsoft-365-, Azure-, Active-Directory-, Exchange-, VMware-, Hyper-V- oder vergleichbaren Umgebungen. - Analyse und Behebung von Störungen im 1st-, 2nd- oder 3rd-Level-Support, je nach Erfahrung und Einsatzbereich. - Verwaltung von Benutzerkonten, Gruppenrichtlinien, Berechtigungen, Endgeräten und IT-Arbeitsplätzen. - Überwachung der Systemverfügbarkeit, Durchführung von Backups sowie Mitwirkung bei IT-Sicherheits- und Datenschutzmaßnahmen. - Dokumentation von IT-Prozessen, Systemänderungen und technischen Lösungen. - Zusammenarbeit mit Fachbereichen, externen Dienstleistern, IT-Leitung und internen Projektteams. - Je nach Erfahrung: Übernahme von Verantwortung in IT-Projekten, Automatisierung, Cloud-Migration, IT-Security, Netzwerkadministration oder fachlicher Anleitung im Team. Qualifications - Abgeschlossene Ausbildung im IT-Bereich, zum Beispiel als Fachinformatiker für Systemintegration, IT-Systemelektroniker, ein Studium der Informatik / Wirtschaftsinformatik oder eine vergleichbare Qualifikation. - Erfahrung in der IT-Administration, Systemadministration, Netzwerktechnik oder im IT-Support. - Kenntnisse in der Administration von Windows-Servern, Clients, Active Directory, Microsoft 365 oder vergleichbaren IT-Umgebungen. - Erfahrung mit Virtualisierungslösungen wie VMware, Hyper-V oder vergleichbaren Technologien ist von Vorteil. - Kenntnisse in Netzwerktechnik, zum Beispiel TCP/IP, DNS, DHCP, VPN, Firewalls, Switches oder WLAN-Infrastrukturen. - Erfahrung mit Backup-Lösungen, Monitoring, Endpoint Security, Patchmanagement oder IT-Sicherheitsmaßnahmen ist willkommen. - Kenntnisse in Linux, Azure, PowerShell, Scripting, Cloud-Services oder Automatisierung sind von Vorteil, aber nicht zwingend erforderlich. - Eine strukturierte, lösungsorientierte und zuverlässige Arbeitsweise. - Freude daran, technische Probleme zu analysieren, Anwender zu unterstützen und IT-Systeme nachhaltig zu verbessern. - Sehr gute Deutschkenntnisse in Wort und Schrift. Benefits - Unbefristete Festanstellung direkt bei unserem Kunden. - Ein an Deinen Kenntnissen und Erfahrungen orientiertes, attraktives Gehalt. - Individuelle Berücksichtigung Deiner fachlichen Schwerpunkte und bevorzugten Einsatzbereiche. - Karriere-Begleitung während Deiner Einarbeitung und auch darüber hinaus. - Spannende IT-Umgebungen mit Entwicklungsmöglichkeiten in Bereichen wie Infrastruktur, Cloud, Security, Netzwerk oder IT-Projektmanagement.

• Provide first-line IT support for users, devices, applications, and access requests. • Administer Microsoft 365 services, including user accounts, permissions, Exchange Online, Teams, SharePoint, and OneDrive. • Manage identity and access processes, including onboarding, offboarding, MFA, and permission reviews. • Troubleshoot and maintain endpoints, software, hardware, and connectivity issues while tracking assets and licences. • Manage and resolve support requests through Jira Service Management or similar ITSM platforms. • Maintain accurate IT documentation, records, knowledge articles, and standard operating procedures. • Support vendor coordination, incident and change management, cybersecurity, compliance, and continuous improvement initiatives.

Title: Senior Systems Administrator II Locations :New York, NY / Albany, NY United States Full Time Hybrid Job Description: CGS is seeking a Senior Systems Administrator to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager. - Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements. - Based on the definition of system requirements, designs entire system to meet those requirements. - On smaller projects, may perform entire range of technical support, including program validations and testing, etc. - Performs systems evaluations. - Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders. - Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements. - Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation. - Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks. - Organizes and conducts user training sessions on systems developed. - Prepares training material and training manuals on systems developed. Qualifications: - This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move). - Must be able to create and refine Relativity ARM workflows and standard operating procedures. - Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. - Supervisory experience very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. - Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines. - Must be able to obtain a favorably adjudicated Public Trust Clearance Ideally, you will have: - Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays