Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description What you get to do in this role: The CoreAI team, part of the Platform and AI organization, is focused on building the evaluation infrastructure and frameworks that ensure the quality, reliability, and safety of AI capabilities across ServiceNow's platform. Our evaluation systems power the quality assurance behind ServiceNow's GenAI offerings, enabling our customers to trust the AI capabilities they depend on. As a Senior Director, AI Evaluation Platform, you will lead the teams responsible for building and scaling ServiceNow's evaluation platform - both internal-facing (used by research and engineering teams) and customer-facing (enabling customers to assess and monitor AI quality in their environments). Your leadership will be critical in establishing rigorous, scalable evaluation methodologies that raise the bar for AI quality across the industry. This is a fast-growing, high-impact role where you will: - Lead and scale a team of talented researchers, applied researchers, and evaluation engineers building next-generation AI evaluation infrastructure. - Define the strategy and roadmap for the evaluation platform, encompassing benchmark design, automated scoring pipelines, verifier systems, and quality monitoring frameworks for both internal and customer-facing use cases. - Drive innovation in evaluation methodologies, including developing new approaches for agentic evaluation, multi-turn assessment, domain-specific benchmarking, and confidence calibration. - Design and implement a comprehensive verifier stack spanning LLM-as-judge, rule-based, reference-based, and process verifiers to enable robust, multi-signal evaluation across diverse AI capabilities. - Architect and deliver a unified evaluation platform that serves internal model development teams and external customers, with robust APIs, dashboards, and reporting capabilities. - Collaborate with cross-functional teams across product, engineering, and research to translate business needs into evaluation requirements and deliver impactful quality assurance solutions. - Stay ahead of the curve by researching and implementing the latest advancements in AI evaluation, including novel verifier architectures, safety and alignment evaluation, and emerging evaluation standards. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Extensive experience in leading and managing high-performing AI or platform engineering teams, with a focus on evaluation, quality assurance, or testing infrastructure at scale. - Deep technical expertise in AI evaluation methodologies, including benchmarking frameworks, automated scoring systems, verifier design (LLM-as-judge, rule-based, reference-based, process verifiers), and statistical methods for assessing model quality, safety, and reliability. - Proven track record of building and operating production-level evaluation platforms or AI infrastructure at scale. - Strong leadership and management skills with the ability to inspire and grow a world-class team, with extensive experience managing large organizations of 50 or more engineers and researchers. - Excellent communication and collaboration skills to work effectively with stakeholders at all levels, from technical teams to senior executives. - Hands-on experience with major deep learning frameworks like PyTorch or TensorFlow and familiarity with evaluation tooling ecosystems. - A Ph.D. or Master's degree in Computer Science, Machine Learning, or a related field is a plus. For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

• Curate membership — invite the right people, protect the room • Build authentic relationships across your industry niche • Enroll 3–10+ new members monthly (top performers average 7+) • Host and drive attendance to the chapter's signature monthly experiences • Work with your Pod to create experiences members talk about for months • Compound your income through the relationships you build

• Curate membership — invite the right people, protect the room • Build authentic relationships across your industry niche • Enroll 3–10+ new members monthly (top performers average 7+) • Host and drive attendance to the chapter's signature monthly experiences • Work with your Pod to create experiences members talk about for months • Compound your income through the relationships you build

Title: Director, Payer & Pricing Strategy Location: United States Job Description: Job ID REQ-10080119 Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 15% travel. The Director, Payer & Pricing Strategy, will serve as the strategic team lead for large National and Contracted Regional Accounts and Immunology products that represent multi-billion dollars revenue. This position is responsible for creating business solutions that meet both external customer and Novartis business needs by working cross-functionally with internal executive management while gaining customer insights and payer business knowledge to effectively drive customer satisfaction and maximize Novartis business. Additionally, this position will champion the development and cross-functional interaction for optimal US Novartis Innovative Medicines pricing, contracting portfolio and Franchise strategies for assigned in-line, launch and pipeline products. About the Role Key Responsibilities: - Collaborates with other National Account, Pricing & Portfolio Strategy team to develop strategy - Develops account specific and portfolio contract strategies in line with Business Unit sales goals and customer needs; aligns Account strategy with other key Sales, Marketing, Medical and Managed Care functions and ensures cross-functional support - Develops pricing, contracting and channel strategies for optimal patient access and profitability for new and in-line immunology products focusing on the full commercialization continuum - Responsible for the strategic and financial evaluation of potential contracting efforts, support of customer negotiations and end-to end Brand payer contract execution - Supports the development of market access strategies for inline and pipeline products by conducting pre-modelling scenarios for market and competitor analyses, stakeholder and pricing and channel research - Works within ethical and compliance policies and ensures a diverse and inclusive environment free from all forms of discrimination and harassment Essential Requirements: - Education: Bachelor’s degree or equivalent education/degree required; MBA or equivalent preferred - A minimum of 7 years of pharmaceutical industry, Market Access, payer experience or related experience - Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement - Extensive experience in healthcare contracting and critical understanding of PBM, National and Regional Health Plan business, Medicare Part D, Medicare Part B and changing market landscape - Proven ability to navigate complex customers and build relationships across all key stakeholders, including executive management - Demonstrated prioritization, organizational and analytical skills as well as the ability to create solutions for complex processes and procedures - Inspirational leadership with significant leadership experience and a high level of self-awareness and curiosity with focus on empowering others - Demonstrates high degree of emotional intelligence, adaptability and creativity in solution-oriented ideation – results-oriented, fails fast to learn faster, and embodies an agile, growth mindset - In-depth knowledge of patient access, launch excellence, marketing and business processes and ability to analyze complex business issues - Deep understanding of US pharmaceutical value chain and its business processes Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Division US Business Unit Marketing Location USA State Remote, US Site Remote Position (USA) Company / Legal Entity U014 (FCRS = US014) Novartis Pharmaceuticals Corporation Alternative Location 1 East Hanover, New Jersey, USA Functional Area Market Access Job Type Full time Employment Type Regular Shift Work No