• Organised and equipped to tackle a variety of tasks, including all aspects of optical administration • Answering calls and general queries • Updating & filing records • Booking appointments and diary management • Provide a top-notch administrative service that will support the store's success

• Provide administrative support to CVRS leadership • Manage leadership calendars and scheduling requests • Coordinate internal and external meetings • Schedule recurring committee, leadership, and operational meetings • Prepare meeting agendas and supporting materials • Distribute meeting invitations and supporting documents • Record meeting notes and maintain meeting records when requested • Maintain leadership action item logs • Track project deliverables and deadlines • Follow up with team members regarding outstanding tasks • Monitor completion of assigned action items • Provide routine status updates to leadership • Assist with preparation of project dashboards and reports • Coordinate routing of contracts, agreements, SOPs, policies, and study documents for review and approval • Track document approvals and signature status • Maintain document version control • Assist with collection and organization of leadership approvals • Support electronic signature workflows • Monitor and manage shared departmental email accounts • Route communications to appropriate stakeholders • Draft routine communications and meeting summaries • Coordinate follow-up correspondence on behalf of leadership • Maintain contact lists and distribution groups • Coordinate leadership meetings, committee meetings, and strategic planning sessions • Arrange meeting logistics, conference rooms, virtual meeting links, and materials • Coordinate travel arrangements as needed • Assist with planning and execution of: Investigator Meetings, Research Summits, Leadership Retreats, Site Manager Meetings, Training Programs, Sponsor Visits, Team Recognition Events • Coordinate collection of organizational documentation • Maintain organizational charts and contact directories • Assist with distribution of network-wide announcements • Support implementation of operational initiatives • Prepare routine operational reports • Compile leadership metrics and meeting materials • Maintain tracking logs and project status reports • Assist with creation of PowerPoint presentations and executive summaries • Support preparation of Board, Executive Committee, and Leadership Team materials • Track contract review and approval workflows • Maintain vendor contact information • Maintain confidentiality of sensitive organizational information • Follow organizational policies and procedures • Maintain accurate and organized records • Participate in process improvement initiatives

• Contract management for the knoell Group (digital filing, storage, contract summaries, deadline monitoring, etc.) • Support in drafting contracts, primarily in English; office organization and coordination, e.g., correspondence with contracting parties and law firms; organization of meetings; handling incoming and outgoing mail • Support in Compliance & Data Protection

• Be the main point of contact for all office vendors and suppliers, negotiate pricing with vendors, and research new vendors as necessary. • Make company purchases such as office supplies, computer equipment, industry related membership dues, etc. and file and track receipts for every purchase. • Maintain general cleanliness and presentation of office spaces as needed. • Plan, budget, and execute parties and events for the team; boost Company morale and encourage staff engagement. • Be proficient with the Company’s CRM system for customer information and report look up. • File, organize, maintain, and update various documents such as legal agreements, contracts, schedule A’s, etc. in Company’s eFiling system. • Maintain all DocuSign templates and send contracts to Agents for signature. • Update internal Accountability Chart for Company as needed. • Assist the sales and marketing teams in planning trade shows. • Perform various other duties and assignments as assigned by Executives.