Applaudo logo
Applaudo

Nearshore Software Development Solutions

Application Support Engineer, L3

Application EngineerApplication EngineerFull TimeRemoteSeniorTeam 501-1,000Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

19 hours ago

Salary

0

Seniority

Senior

Job Description

Application Support Engineer, L3

Applaudo

• Investigate and resolve complex production incidents across distributed applications and microservices. • Analyze application logs, APIs, SQL data, and system integrations to identify root causes of production issues. • Perform structured Root Cause Analysis (RCA) and document findings, corrective actions, and preventive recommendations. • Debug backend services developed primarily in Node.js and TypeScript, implementing small code fixes when required. • Validate production fixes through API testing, SQL validation, and regression verification before deployment. • Collaborate closely with Development, QA, Infrastructure, and third-party vendors to coordinate incident resolution. • Differentiate issues originating from internally managed applications versus external platforms and coordinate the appropriate resolution path. • Monitor production environments and proactively identify potential risks before they impact business operations. • Communicate investigation progress, technical findings, and recommendations to both technical teams and business stakeholders. • Support deployment validation and investigate issues related to releases, configuration changes, or infrastructure updates. • Contribute to the continuous improvement of support processes, documentation, and operational best practices. • Prioritize multiple production incidents based on business impact while maintaining high-quality communication throughout the resolution process.

Job Requirements

  • Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, Information Technology, or a related field is desired, or equivalent professional experience.
  • 4+ years of experience in Application Support, Production Support, Software Engineering, or similar technical roles.
  • Strong knowledge of Node.js and TypeScript, with the ability to read, debug, and implement small code fixes.
  • Solid experience working with REST APIs, HTTP protocols, and API debugging tools such as Postman.
  • Advanced SQL knowledge, including data validation, JOINs, stored procedures, execution analysis, and production troubleshooting.
  • Experience working with Git, GitFlow, pull requests, merge conflict resolution, and hotfix workflows.
  • Understanding of microservices architectures, asynchronous communication, and message-based integrations.
  • Experience performing Root Cause Analysis (RCA) and documenting technical findings.
  • Familiarity with Azure DevOps, repositories, deployment pipelines, and release management.
  • Experience working with Azure services such as App Services, Azure Monitor, and Azure Service Bus.
  • Understanding of CI/CD processes and deployment validation.
  • Knowledge of authentication, authorization, and basic secrets management concepts.
  • Experience using browser developer tools to troubleshoot frontend issues is a plus.
  • Strong analytical, troubleshooting, communication, and problem-solving skills.
  • Advanced English proficiency (B2+ or higher).

Benefits

  • Employees can work remotely

Related Categories

Related Job Pages

More Application Engineer Jobs

Onto Innovation logo

Applications Engineer – Level 3

Onto Innovation

Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.

Full TimeRemoteTeam 1,001-5,000Since 2019H1B Sponsor

• Support customers on the application of Onto Innovation’s automatic optical inspection (AOI) • Troubleshoot process integration-related issues • Evaluate product performance and implementation of new features • Train customers on system operation and how to get the most benefit from IBU (Inspection Business Unit) products • Support account team by providing technical direction and conduct aggressive activities to maximize business opportunities

Ireland
Full TimeRemoteTeam 11-50H1B No Sponsor

• Build agentic applications that solve real customer use cases using our platform capabilities. • Design agentic workflows, plugins, and tool integrations that deliver measurable customer value. • Translate ambiguous problems into intuitive AI experiences. • Rapidly build new applications, gather feedback, and iterate into production-ready solutions. • Partner closely with platform engineers to inform abstractions and reusable components. • Identify common patterns across customer deployments and help evolve them into reusable products. • Own customer-facing quality—from UX and reliability to performance and evaluation.

United States
$150K - $200K / year
Amentum logo

Application Integration Technical Lead

Amentum

A Premier Leader in Global Engineering, Project Management, and Solutions Integration.

Full TimeRemoteTeam 10,001+H1B No Sponsor

Role Description We are seeking an experienced Application Interface Technical Lead to lead the design, development, implementation, and maintenance of robust application interfaces, APIs, integration solutions, and secure file transfers. This role requires strong expertise in GoAnywhere MFT administration, general server administration, and a solid understanding of network infrastructure, along with familiarity with Microsoft Azure to support hybrid and cloud-based integration initiatives. This position is US remote telework and US citizenship is required. Key Responsibilities: - Lead Interface and Integration Architecture: - Design, develop, and optimize application interfaces, APIs (REST, GraphQL, SOAP), middleware, and hybrid integration solutions. - GoAnywhere MFT Administration & Management: - Administer, configure, and manage the full GoAnywhere MFT platform, including workflows, remote agents, security, key management, monitoring, and high availability setups. - Design and maintain automated, secure file transfer processes (SFTP, FTPS, AS2, HTTPS, etc.). - Microsoft Azure: - Work with Microsoft Azure services to support integration and file transfer solutions in hybrid environments. - Utilize or interact with Azure resources such as Azure Virtual Machines, Azure App Services, Logic Apps, Azure Storage, Key Vault, and networking components. - Server Administration: - Manage Windows and Linux servers (on-premise and in Azure) including installation, patching, monitoring, performance tuning, backup/recovery, and high availability. - Network Infrastructure: - Apply understanding of network infrastructure in both traditional and Azure environments (VNets, NSGs, Load Balancers, VPN/ExpressRoute, firewalls, etc.). - Troubleshoot connectivity, performance, and security issues affecting interfaces and MFT processes. - Technical Leadership & Project Oversight: - Provide technical direction, mentor team members, and deliver secure, compliant, and reliable solutions. - Governance & Innovation: - Establish best practices for integrations, MFT, server management, and hybrid cloud environments. - Perform other responsibilities as assigned. Qualifications - Strong leadership, collaboration, and interpersonal skills. - Ability to motivate and inspire cross-functional teams. - Strong stakeholder engagement and communication skills, including executive-level presentations. - Strong analytical, critical thinking, and problem-solving skills with a strategic mindset. - Capacity to navigate ambiguity and make data-driven decisions. Requirements - Experience: Typically, 8 years in software development, integrations, or infrastructure with at least 3 years in a technical lead role plus Bachelor’s degree in Computer Science, Information Technology, or related field. - Significant hands-on experience with GoAnywhere MFT. Preferred Qualifications & Certifications - Microsoft Azure certifications (AZ-104, AZ-204, or similar). - GoAnywhere MFT certification or advanced training. - Hands-on experience implementing or migrating solutions to Azure. - Background in regulated industries requiring secure data exchange. - Experience with Infrastructure as Code, Azure Monitor, and CI/CD practices. Compensation Details $104k - $130k. The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits - Health, dental, and vision insurance. - Paid time off and holidays. - Retirement benefits (including 401(k) matching). - Educational reimbursement. - Parental leave. - Employee stock purchase plan. - Tax-saving options. - Disability and life insurance. - Pet insurance. Original Posting 07/09/2026 - Until Filled. Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

United States
$104K - $130K / year
Peraton Corporation logo

Applications Programming, Lead Associate

Peraton Corporation

Peraton Corporation, a national security company headquartered in Herndon, Virginia, supplies solutions for mission-critical programs and systems. Founded in 20

Role Description Peraton is seeking a full-time Applications Programming, Lead Associate to support critical missions within our Risk Decision Group (RDG). This role is ideal for a highly skilled developer with strong experience in full-stack development and data engineering working in an Agile development environment. You will design, develop, and optimize web and database solutions, ETL pipelines, and reporting frameworks that support mission-critical applications. This position is 100% remote. Key Responsibilities - Develop applications based on specifications provided by software developers or stakeholders. - Create, modify, and test code, forms, and scripts to support application functionality. - Conduct testing and trial runs to validate accuracy and performance of applications. - Maintain, update, and improve existing programs to increase efficiency and adapt to new requirements. - Collaborate with cross-functional teams to translate business requirements into scalable technical solutions. - Document data lineage, processes, and technical specifications to ensure transparency and compliance. Additional Responsibilities - Develop advanced T-SQL queries, including stored procedures, functions, views, and triggers. - Analyze, review, and enhance programs using workflow charts, diagrams, and logical design techniques. - Develop and support reporting solutions using SSRS, including dataset design. - Develop solutions for data storage, retrieval, and system integration. - Partner with technical and business teams to clarify requirements, troubleshoot issues, and recommend improvements. - Support systems analysis and programming efforts to maintain and control system software. - Assist in analyzing user needs and designing effective software solutions. Qualifications - Must be able to obtain and maintain a Top Secret eligible clearance. - U.S. citizenship. - 5 years relevant work experience with BS/BA. - Experience supporting and developing custom web-based applications. - 5+ years of experience with Angular. - 5+ years of experience with Microsoft NET Framework, C#, Angular, ASP.NET, and Visual Studio. Preferred - 5+ years of experience working with SQL Server. - 5+ years of experience using Bootstrap UI, CSS, JavaScript, JQuery, Website design. - Experience in Cloud development. - Experience with Microsoft DevOps for workload planning and management. - Excellent technical troubleshooting, code debugging and problem-solving skills for custom built applications and databases. - Excellent interpersonal and communication skills with ability to interact with others. - Excellent organizational skills with ability to work on multiple projects/assignments simultaneously. - Proven leadership, analytical and problem-solving skills. - Must be able to work under general supervision in a fast-paced environment with tight deadlines and changing priorities. Benefits - Target Salary Range: $86,000 - $138,000. - Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. - Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Company Description Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers.

United States
$86K - $138K / year