Role Description Are you a Portuguese speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Portuguese-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities - Handle customer inquiries for Italian speaking customers. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. - Collaborate with colleagues and other departments to achieve the best outcomes. - Meet quality and performance targets while maintaining professionalism. Qualifications - Native-level fluency in Portuguese (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Private Health Insurance - 2 Extra Salaries Per Year - A lot of extra perks Company Description

• Improve and maintain perimeter and network-layer defenses (WAF, Rate Limiting, Anti-bot, DDoS mitigation) • Secure product APIs against abuse and anomalous traffic • Strengthen authentication, authorization, and access control at the product level, including IDOR-class issues • Run the Vulnerability Management process: identification, prioritization, and remediation tracking • Coordinate external pentests and drive remediation of findings • Lead Incident Response for product security incidents • Build detection and response processes together with the monitoring team • Contribute to Fraud & Trust and Safety initiatives with relevant teams • Protect customer data at the product level (access control, encryption, masking) • Run the Security Champions program to train product teams on secure development • Manage the Bug Bounty program

Role Description Acuity, Inc. seeks a Senior Gateway / Platform Engineer to support the operation, modernization, and migration of a large federal Enterprise API Gateway environment. This role supports API gateway configuration, platform engineering, integration, validation, documentation, and production readiness across the current IBM webMethods baseline, hybrid on-prem/cloud environments, and future approved target gateway platforms. The Senior Gateway / Platform Engineer helps sustain reliable gateway operations while implementing approved modernization, migration, automation, observability, and platform-currency activities. This role works within approved architecture, security, infrastructure, CI/CD, and release processes to deliver controlled, validated, and documented API gateway outcomes. Responsibilities - Configure and support enterprise API gateway environments across development, test, pre-production, production, hybrid on-prem/cloud, and approved dual-run environments. - Install, configure, integrate, and validate API gateway platform components for approved modernization, technical refresh, platform currency, and target-platform readiness activities. - Configure gateway routes, services, policies, certificates, consumers, plugins, authentication, authorization, logging, telemetry, and environment promotion patterns. - Support API onboarding, updates, lifecycle changes, versioning, deprecation, retirement, and migration-readiness activities across current centralized onboarding and future automated onboarding models. - Develop technical inputs for API inventories, migration sequencing, cutover readiness, rollback planning, and dual-run operations. - Support migration of APIs from IBM webMethods to a target API gateway platform through approved migration waves. - Troubleshoot gateway issues involving routing, connectivity, latency, availability, policy enforcement, identity integration, logging, telemetry, and platform configuration. - Coordinate gateway integration touchpoints with approved identity, network, monitoring, logging, incident-management, change-management, CI/CD, OpenShift/container platform, and observability processes. - Perform product-specific validation, including connectivity, regression, security, performance, observability, and operational readiness checks. - Prepare configuration baselines, as-built documentation, runbooks, release evidence, rollback materials, and knowledge-transfer artifacts. Qualifications - Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant experience. - 7+ years of experience supporting enterprise API gateway, integration, middleware, or application platform environments. - Hands-on experience with one or more enterprise API gateway products such as IBM webMethods API Gateway, Google Apigee, Kong, MuleSoft Anypoint API Manager, Microsoft Azure API Management, AWS API Gateway, IBM API Connect, Red Hat 3scale, Axway Amplify, WSO2 API Manager, Tyk, or comparable platforms. - Experience configuring gateway routes, services, policies, certificates, consumers, plugins, authentication, authorization, logging, telemetry, and promotion patterns. - Experience supporting API onboarding, publication, lifecycle management, versioning, deprecation, retirement, and migration readiness. - Experience supporting gateway modernization, platform currency, technical refresh, production readiness, release evidence, rollback planning, and hybrid or containerized gateway environments. - Experience troubleshooting API gateway issues across development, test, pre-production, production, or dual-run environments. - Familiarity with CI/CD-enabled deployment processes, configuration-as-code concepts, change control, release coordination, and operational validation, including environments with partial manual deployment steps. - Ability to coordinate effectively across architecture, infrastructure, cybersecurity, CI/CD, database, network, identity, operations, and release teams. - Strong written communication skills for technical documentation, validation evidence, runbooks, release materials, and knowledge transfer. Clearance Requirement - Must be a U.S. Citizen with the ability to obtain and maintain U.S. federal suitability. Benefits - Grow Your Career, Your Way: Personalized development plans, mentorship, and up to $3,000 annually for training and certifications. - Be Part of Something Innovative: Work on cutting-edge solutions that support important government missions. - Thrive in a People-First Culture: Collaboration, respect, and support are core values. - Feel Valued and Rewarded: Competitive compensation, comprehensive benefits, and a strong focus on work-life balance. - Join an Award-Winning Team: Recognized among the best workplaces. - Bring Your Whole Self to Work: Commitment to a diverse, inclusive environment. - Make Your Impact: Be part of a team where your ideas are valued and your growth is supported.

Your role at DynatraceDynatrace, the world’s number one Software Intelligence monitoring platform, provides answers, not just data, about application performance and end-user experience. We’re looking for talented Software Engineers to make our product even better. As a Software Engineer on the team you will: - Design and ship platform-level features end-to-end — from design and implementation through testing and release. - Help shape APIs that other engineering teams rely on, treating backward compatibility and clear contracts as part of the job. - Contribute to architecture discussions, design decisions, and code reviews. - Work in a modern web stack — TypeScript and React — alongside a toolbox of supporting technologies, writing clean, maintainable, and efficient code. - Care about the fundamentals of the web — semantic HTML, CSS, accessibility, and performance. - Collaborate closely with a team of engineers who value teamwork, code reviews, and building software end-to-end together. - Work on the architecture that runs apps built by many different teams in isolation, providing a secure and reliable experience for our users. What will help you succeed - Solid experience developing web-based software with JavaScript / TypeScript. - Strong academic background in Software Engineering or equivalent practical experience. - Good knowledge of JavaScript fundamentals, core Web APIs, HTML, and CSS. - Good knowledge of React and modern front-end development practices. - Genuine interest in accessibility and writing software that works for everyone. - A thoughtful approach to engineering — you think in trade-offs, you write code with the next maintainer in mind. - Being hands-on team player with excellent communication, problem-solving, self-organization, and analytical skills - A practical understanding of AI tools and how to use them well in everyday engineering - Curiosity and a willingness to always learn. Nice to have - Experience designing APIs or libraries consumed by other developers. - Experience building platforms, SDKs, micro-frontends, or plugin systems - Experience with Node.js tooling, modern build systems, or monorepo setups. - Hands-on experience with Java / Spring Boot - our team owns a small backend service (Java). Why you will love being a Dynatracer• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. • An environment that fosters innovation, enables creative collaboration, and allows you to grow. • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. • Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards - We offer only employment contracts (PL: Umowa o pracę / UoP) and a hybrid working setup with 2/3 days per week in the office. This is a permanent role and not a B2B contract. - We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. - Base salary range — 16.833 - 21.000 PLN gross per month with higher pay based on experience and qualifications