Mercier Consultancy

Role Description We're looking for a Slovak-speaking Customer Service Agent to join our team, supporting customers on behalf of Dyson. Working from the comfort of your home in Greece, you'll be the first point of contact for customers, providing friendly, professional support across a range of enquiries. Your daily tasks will involve: - Answering customer enquiries via telephone - Answering customer enquiries via email - Answering customer enquiries via live online chats Qualifications - C1/C2 level of Slovak, both written and verbal - High level of English - Native language and nationality must be clearly listed in your C.V. and/or Cover Letter - Valid EU passport - Must be either living in Greece or willing to relocate Requirements - Living in Greece or willing to relocate (relocation package available for successful candidates living abroad) Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (including flight, airport transfer, and hotel stay) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - And More...

Role Description We're looking for a Czech-speaking Customer Service Agent to join our team, supporting customers on behalf of Dyson. Working from the comfort of your home in Greece, you'll be the first point of contact for customers, providing friendly, professional support across a range of enquiries. Your daily tasks will involve: - Answering customer enquiries via telephone - Answering customer enquiries via email - Answering customer enquiries via live online chats Qualifications - C1/C2 level of Czech, both written and verbal - High level of English - Native language and nationality must be clearly listed in your C.V. and/or Cover Letter - Valid EU passport - Must be either living in Greece or willing to relocate Requirements - Relocation package available for successful candidates living abroad Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (including flight, airport transfer, and hotel stay) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - And More...

Role Description Are you a fluent Norwegian speaker with a passion for helping customers? Join our team as a Norwegian-Speaking Customer Service Agent supporting Canon, one of the world's leading imaging and technology brands. This is a fully remote opportunity based in Greece, offering you the flexibility to work from home while delivering customer support to Norwegian-speaking customers. As a Customer Service Agent, you will be the first point of contact for customers, assisting them with: - Product inquiries - Troubleshooting - Order-related questions - General support You'll receive comprehensive training and ongoing development to help you succeed in your role. Qualifications - C1/C2 level of Norwegian, both written and verbal - High level of English - Native language and nationality must be clearly listed in your C.V. and/or Cover Letter - Valid EU passport - Must be either living in Greece or willing to relocate Requirements - Living in Greece or willing to relocate (relocation package available) Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (including flight, airport transfer, and hotel stay) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - And More...

Role Description Are you a fluent Danish speaker with a passion for helping customers? Join our team as a Danish-Speaking Customer Service Agent supporting Canon, one of the world's leading imaging and technology brands. This is a fully remote opportunity based in Greece, offering you the flexibility to work from home while delivering customer support to Danish-speaking customers. As a Customer Service Agent, you will be the first point of contact for customers, assisting them with: - Product inquiries - Troubleshooting - Order-related questions - General support You'll receive comprehensive training and ongoing development to help you succeed in your role. Qualifications - You must have a C1/C2 level of Danish, both written and verbal, and a high level of English. - Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter. - You must have a valid EU passport. - You must be either living in Greece, or willing to relocate. Requirements - We offer a relocation package for successful candidates living abroad. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (including flight, airport transfer, and hotel stay) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - And More...

Role Description As a Portuguese-Speaking Technical Support Specialist, you will provide first-class technical assistance to customers via phone, email, and chat. You will troubleshoot technical issues, guide users through solutions, and ensure every customer receives a professional and efficient support experience. Key Responsibilities - Provide technical support via phone, email, and live chat. - Diagnose and troubleshoot hardware, software, and connectivity issues. - Assist customers with product setup, configuration, and troubleshooting. - Escalate complex technical issues to the appropriate teams when necessary. - Accurately document customer interactions using internal support systems. - Deliver high levels of customer satisfaction while meeting quality and productivity targets. - Stay up to date with product updates, technical documentation, and best practices. - Collaborate with internal teams to ensure timely issue resolution. Qualifications - Native or fluent Portuguese (C2 level). - Good English communication skills (B2 level or above). - Strong troubleshooting and analytical skills. - Excellent communication and customer service abilities. - Comfortable working with Windows, macOS, mobile devices, and common software applications. - Previous experience in technical support, IT helpdesk, or customer support is an advantage but not essential. - A proactive attitude, willingness to learn, and the ability to work in a fast-paced environment. Benefits - Fully Paid Relocation Package - Competitive monthly Salary - Monthly Performance Bonus - Fully Paid Training - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description As a Portuguese-Speaking Technical Support Specialist, you will provide first-class technical assistance to customers via phone, email, and chat. You will troubleshoot technical issues, guide users through solutions, and ensure every customer receives a professional and efficient support experience. Key Responsibilities - Provide technical support via phone, email, and live chat. - Diagnose and troubleshoot hardware, software, and connectivity issues. - Assist customers with product setup, configuration, and troubleshooting. - Escalate complex technical issues to the appropriate teams when necessary. - Accurately document customer interactions using internal support systems. - Deliver high levels of customer satisfaction while meeting quality and productivity targets. - Stay up to date with product updates, technical documentation, and best practices. - Collaborate with internal teams to ensure timely issue resolution. Qualifications - Native or fluent Portuguese (C2 level). - Good English communication skills (B2 level or above). - Strong troubleshooting and analytical skills. - Excellent communication and customer service abilities. - Comfortable working with Windows, macOS, mobile devices, and common software applications. - Previous experience in technical support, IT helpdesk, or customer support is an advantage but not essential. - A proactive attitude, willingness to learn, and the ability to work in a fast-paced environment. Benefits - Fully Paid Relocation Package - Competitive monthly Salary - Monthly Performance Bonus - Fully Paid Training - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description As an Italian-Speaking Sales Representative, you will work with existing and prospective business customers, helping them discover innovative technology solutions that support their goals. You'll build lasting relationships, identify new sales opportunities, and contribute to business growth while delivering an outstanding customer experience. Key Responsibilities - Manage and grow a portfolio of business customers. - Identify customer needs and recommend tailored technology solutions. - Generate new business opportunities through outbound and inbound sales activities. - Build strong, long-term relationships with clients. - Meet and exceed individual sales targets and KPIs. - Maintain accurate customer records using CRM tools. - Collaborate with internal teams to ensure a seamless customer experience. - Stay up to date with the latest products, services, and industry trends. Qualifications - Native or fluent Italian (C2 level). - Good English communication skills (B2 level or above). - Previous experience in sales, account management, business development, or customer-facing roles is an advantage. - Excellent communication, negotiation, and relationship-building skills. - Goal-oriented with a passion for achieving sales targets. - Strong problem-solving and organisational abilities. - Comfortable working with digital tools and CRM systems. Benefits - Fully Paid Relocation Package. - Competitive monthly Salary. - Monthly Performance Bonus. - Fully Paid Training. - Health Insurance. - 2 Extra Salaries Per Year. - And Much More...

Role Description Mercier Consultancy is recruiting a Portuguese-speaking Customer Service Representative on behalf of a leading international company in the tobacco industry. If you are passionate about customer service and want to work in an international environment, this is a unique opportunity to grow your career while living in one of Europe's most attractive destinations. As a Portuguese speaking Customer Service Representative, you will be the first point of contact for customers, providing professional support via phone, email, and chat. You will handle customer inquiries, provide information about services, and ensure an outstanding customer experience. Key Responsibilities - Provide customer support via phone, email, and live chat. - Handle inquiries related to products, orders, deliveries, and after-sales services. - Resolve customer issues quickly, professionally, and efficiently. - Accurately document customer interactions using internal systems. - Collaborate with other departments to ensure timely issue resolution. - Meet quality and customer satisfaction targets. - Follow company procedures and comply with all applicable regulations. Qualifications - Native or fluent Portuguese (C2 level). - Good English communication skills (B2 level or above). - Excellent communication and interpersonal skills. - Strong problem-solving abilities with a customer-focused mindset. - Good computer skills. - Previous customer service experience is an advantage but not essential. - Minimum age requirement 21+. Benefits - Fully Paid Relocation Package. - Competitive monthly Salary. - Monthly Performance Bonus. - Fully Paid Training. - Health Insurance. - 2 Extra Salaries Per Year. - And Much More... Company Description Relocating to Greece means more than starting a new job—it means embracing an incredible lifestyle. With more than 300 days of sunshine each year, breathtaking beaches, crystal-clear waters, and a relaxed Mediterranean way of life, Greece offers an exceptional quality of life. Spend your free time exploring the historic streets of Athens, enjoying the vibrant waterfront of Thessaloniki, discovering beautiful islands, or experiencing the country's world-famous hospitality and Mediterranean cuisine. Greece offers an excellent work-life balance, a competitive cost of living compared to many other European countries, and endless opportunities to travel, enjoy outdoor activities, and meet people from around the world. If you're looking to build an international career while experiencing life in one of Europe's most beautiful destinations, apply today with Mercier Consultancy and begin your next adventure in Greece!

Role Description Are you a Portuguese speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Portuguese-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities - Handle customer inquiries for Italian speaking customers. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. - Collaborate with colleagues and other departments to achieve the best outcomes. - Meet quality and performance targets while maintaining professionalism. Qualifications - Native-level fluency in Portuguese (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Private Health Insurance - 2 Extra Salaries Per Year - A lot of extra perks Company Description

Role Description Are you a Portuguese speaker, and ready to experience life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Portuguese-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities - Handle customer inquiries for Italian speaking customers. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. - Collaborate with colleagues and other departments to achieve the best outcomes. - Meet quality and performance targets while maintaining professionalism. Qualifications - Native-level fluency in Portuguese (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Private Health Insurance - 2 Extra Salaries Per Year - A lot of extra perks Company Description