Mercier Consultancy

Role Description Mercier Consultancy is looking for an inbound Dutch Customer Care Sales Agent to join our team and work from Greece. This is a fantastic opportunity to contribute to the growing green energy sector while utilizing your Dutch language skills in a dynamic sales and customer care role. As a Customer Care Sales Agent focusing on green energy solutions, you will play a vital role in connecting with Dutch-speaking customers to promote environmentally friendly energy products and services. - Engage with Dutch-speaking customers to provide information on green energy products and services - Identify customer needs and recommend tailored sustainable energy solutions - Drive sales by converting inquiries into successful contracts - Maintain accurate records of customer interactions and sales activities in CRM systems - Collaborate with internal teams to ensure customer satisfaction and service quality - Keep up-to-date with green energy industry trends and product knowledge - Participate in ongoing training and development activities Qualifications - Fluency in Dutch and English, both written and verbal - Sales experience, preferably in the energy or environmental sectors - Strong communication and interpersonal skills - Customer-focused mindset with a passion for sustainability and green energy - Ability to work independently and as part of a team - Comfortable with CRM and sales software tools - Resident of Greece with capability to work remotely - Possession of AMKA and AFMI is mandatory Benefits - Competitive monthly salaries - Private Health Insurance - Stable career development prospects - Work for a Dutch company - And other benefits!

Role Description Mercier Consultancy is seeking a dedicated Flemish Green Energy Development Representative residing in Greece to join our team. This role focuses on advancing business development efforts within the Flemish-speaking green energy markets by promoting sustainable energy solutions. You will be responsible for identifying new opportunities, fostering client relationships, and contributing to the growth of our green energy business. Your role will be pivotal in ensuring that our offerings resonate with clients' values and regulatory requirements, thereby driving both customer satisfaction and positive ecological impact. - Generate and develop new business opportunities in the Flemish green energy sector - Engage with clients to understand their requirements and present appropriate green energy solutions - Maintain and strengthen client relationships to ensure satisfaction and repeat business - Collaborate with technical and sales teams to customize solutions - Monitor market trends, competitor activities, and regulatory changes within the green energy landscape - Contribute to achieving sales and development targets Qualifications - Fluency in Flemish and English, with excellent written and verbal communication skills - Experience in business development or sales, preferably within the renewable or green energy industry - Strong interpersonal and negotiation skills - Resident of Greece with valid AMKA and AFMI documentation - Self-motivated, goal-oriented, and able to work independently - Good understanding of green energy technologies and market trends is advantageous Benefits - Competitive monthly salaries - Private Health Insurance - Stable career development prospects - Work for a Dutch company - And More..

Role Description Mercier Consultancy is seeking a proactive Dutch Sales Development Consultant to join our team remotely from Greece. This position focuses on identifying and developing new business opportunities within Dutch-speaking markets, driving lead generation, and supporting the sales pipeline for our consulting and technology solutions. As a Sales Development Consultant, you will collaborate closely with sales and marketing teams to generate qualified leads, engage potential clients, and contribute to overall business growth. This remote opportunity provides flexibility and the chance to work within a diverse and ambitious international company. Responsibilities - Identify and qualify new sales opportunities in Dutch-speaking markets - Conduct research to target potential clients and industries effectively - Initiate contact with prospects through cold calls, emails, and social media - Collaborate with sales and marketing teams to develop outreach strategies - Maintain accurate records of lead activities and client communications in CRM systems - Assist in scheduling meetings and demos for the sales team - Monitor market trends and competitor activities to identify new opportunities Qualifications - Fluency in Dutch and English, both spoken and written - Proven experience in sales development, lead generation, or a related role - Strong communication and interpersonal skills - Self-motivated with the ability to work independently in a remote setting - Excellent organizational and time management skills - Familiarity with CRM software and sales tools is a plus - Ability to work from Greece with a reliable internet connection - Possession of AMKA and AFMI is mandatory Benefits - Competitive monthly salaries - Private Health Insurance - Stable career development - Work for a Dutch company - And other benefits!

Role Description Mercier Consultancy is seeking a highly motivated Flemish Renewable Energy Sales Agent to join our team fully remotely from Greece. In this role, you will promote and sell cutting-edge renewable energy solutions to clients in Flemish-speaking markets, helping to drive the shift toward sustainable energy sources. You will be responsible for generating new leads, managing client relationships, and achieving sales targets while working independently in a remote setting. This opportunity offers flexibility, autonomy, and a chance to contribute to the growth of the renewable energy sector. Responsibilities - Identify and pursue new sales opportunities within Flemish renewable energy markets - Conduct virtual sales presentations and consultations with potential clients - Develop and maintain strong client relationships to foster loyalty and repeat business - Collaborate with internal teams to tailor solutions that meet client needs - Manage sales pipelines and report on sales performance regularly - Stay up-to-date with industry trends, competitors, and regulatory developments - Work independently and efficiently in a fully remote environment Qualifications - Fluency in Flemish and English, both written and spoken - Proven sales or business development experience, preferably in renewable energy or related fields - Excellent communication, negotiation, and interpersonal skills - Self-motivated, proactive, and able to work independently remotely - Strong organizational and time-management skills - Knowledge of renewable energy technologies and market trends is a plus - Resident of Greece with capability to work remotely - Possession of AMKA and AFMI is mandatory Benefits - Competitive monthly salaries - Private Health Insurance - Stable career development - Work for a Dutch company - And other benefits!

Role Description Mercier Consultancy is seeking a motivated Dutch-Speaking Green-Energy Sales Agent to work remotely from Greece. This role involves promoting and selling sustainable green-energy solutions to clients in Dutch-speaking markets, supporting the transition toward renewable energy. In this position, you will play a pivotal role in driving the expansion of our business by: - Identifying and developing new business opportunities within the green energy sector. - Delivering compelling sales presentations that effectively communicate the value of our innovative solutions to potential clients. - Building and nurturing strong, long-lasting client relationships to ensure client satisfaction and loyalty. - Contributing to advancing the company’s mission and accelerating its growth in the rapidly evolving green energy market. Qualifications - Fluency in Dutch and English, both written and spoken. - Experience in sales or business development, ideally within renewable or green energy sectors. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently in a remote environment with strong self-motivation. - Knowledge of green energy technologies and market trends is a plus. - Resident of Greece with capability to work remotely. - Possession of AMKA and AFMI is mandatory. Requirements - Identify and pursue new sales opportunities within Dutch-speaking green-energy markets. - Engage clients through presentations, consultations, and follow-ups. - Maintain accurate records of sales activities and customer interactions. - Collaborate with technical teams to deliver tailored green-energy solutions. - Achieve and exceed sales targets. - Stay informed about industry trends and competitor activities. Benefits - Competitive monthly salaries. - Private Health Insurance. - Stable career development. - Work for a Dutch company. - And More...

Role Description Mercier Consultancy is pleased to offer an exciting opportunity for New Nordic Language Speaking Customer Service Representatives to join our team in Greece! This position includes a fully paid relocation package to help you comfortably transition to your new role in a vibrant and culturally rich environment. As a member of our team, you will provide exemplary support to customers speaking New Nordic languages, ensuring their needs are met with professionalism and efficiency. In this role, you will communicate with customers through multiple channels, addressing inquiries, resolving issues, and offering information about our products and services. Your fluency in one or more New Nordic languages will be essential in delivering high-quality customer service and fostering positive relationships. - Provide assistance to Nordic language-speaking customers via phone, email, and chat - Respond promptly and professionally to customer inquiries - Maintain accurate records of customer interactions using CRM systems - Collaborate with team members to address and resolve customer concerns - Educate customers about product features and benefits - Collect and relay customer feedback to improve service offerings - Participate in ongoing training to stay up-to-date with products and processes Qualifications - Fluency in one or more Nordic languages and English, both written and spoken - Strong communication and interpersonal skills - Previous experience in customer service or related roles preferred - Ability to multitask and perform well in a fast-paced environment - Attention to detail with excellent problem-solving abilities - Customer-focused mindset with commitment to service excellence - Familiarity with customer support software is an advantage Benefits - Fully Paid Relocation Package - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - Monthly Performance Bonus - And More...

Role Description Mercier Consultancy is hiring a German Speaking Customer Care professional to join a leading Logistics Delivery Company in Greece. This role offers an exciting opportunity to support German-speaking customers by providing outstanding service and ensuring smooth communication regarding delivery and logistics services. As a Customer Care representative, you will be responsible for: - Handling customer inquiries and providing timely support to German-speaking clients regarding delivery and logistics. - Tracking shipments, handling complaints, and resolving issues related to deliveries. - Maintaining accurate records of customer interactions in CRM systems. - Collaborating with internal teams such as operations and dispatch to resolve customer concerns. - Providing clear information about delivery schedules, policies, and procedures. - Collecting customer feedback to support continuous improvement in service quality. - Participating in training sessions to stay updated on company services and logistics industry trends. Qualifications - Fluent in German and English with excellent communication skills. - Previous experience in customer service, preferably in logistics or delivery services. - Strong problem-solving skills and ability to handle multiple tasks. - Customer-oriented mindset with attention to detail. - Ability to work effectively in a fast-paced environment. - Familiarity with CRM software and customer support tools is a plus. - Enthusiasm for the logistics industry and commitment to quality service. Benefits - Competitive Monthly Salary. - Monthly Performance Bonus. - Fully Paid Relocation Package (Flight, Transfer, and 4 weeks Hotel). - Private Health Insurance. - 2 Extra Salaries Per Year. - Support In Finding Accommodation After Hotel. - Fully Paid Training. - And many other perks! Company Description

Role Description Mercier Consultancy is looking for a dedicated German Speaking Customer Care professional to join our team supporting a leading E-Commerce Platform in Greece. This role offers the opportunity to work in a fast-growing and dynamic industry while enjoying life in one of Europe’s most attractive locations. As a German Speaking Customer Care representative, you will play a crucial role in delivering outstanding service and support to our valued German-speaking customers. Your primary responsibility will be to address their inquiries promptly and professionally, effectively resolving any issues they may encounter, helping to ensure a seamless and enjoyable shopping experience on our platform. Your ability to communicate clearly in German and empathize with customers will contribute significantly to building trust and customer satisfaction, fostering long-term relationships with our client base. Responsibilities - Provide high-quality customer support to German-speaking customers - Assist customers with order processing, payment issues, returns, and product information - Maintain accurate records of customer interactions using CRM systems - Collaborate with internal teams such as logistics and billing to resolve customer issues efficiently - Identify and escalate complex issues to the appropriate departments - Collect customer feedback and contribute to service improvement initiatives - Participate in training sessions to stay updated on platform features and policies Qualifications - Fluent in German and English with excellent communication skills - Previous experience in customer service, preferably in E-Commerce or retail - Strong problem-solving and multitasking abilities - Customer-oriented mindset with attention to detail - Ability to work efficiently in a fast-paced environment - Familiarity with CRM software and customer support tools is a plus - Enthusiasm for E-Commerce and digital platforms Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (Flight, Transfer and 4 weeks Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - And many other perks!

Role Description Mercier Consultancy is excited to offer an opportunity for a German Speaking Payment Support Specialist to join a leading FinTech firm in Greece. In this crucial position, you will offer specialized assistance to our German-speaking clients concerning payment processing, transactions, and associated inquiries. Your responsibility will be to guarantee a seamless and secure payment experience for our customers. This role is well-suited for professionals with a strong interest in FinTech and customer service, who are motivated to contribute within a dynamic and innovative setting. This position offers an excellent opportunity to apply your passion for financial technology while developing your skills and making a tangible impact in a forward-thinking organization. - Provide payment support to German-speaking clients - Assist with payment processing issues, transaction inquiries, and billing questions - Document and track customer interactions accurately using support systems - Collaborate with internal departments such as finance and technical teams to resolve issues - Identify potential payment fraud or discrepancies and escalate accordingly - Stay updated on payment systems, security protocols, and financial regulations Qualifications - Fluency in German and English, both spoken and written - Experience in payment support, FinTech, or financial services is preferred - Strong communication and problem-solving skills - Attention to detail and ability to manage sensitive financial information - Customer-oriented mindset with proactive approach to resolving issues - Ability to work efficiently under pressure in a fast-paced environment - Familiarity with payment platforms and financial software is a plus Benefits - Fully Paid Relocation Package (Flight, Transfer and Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - Monthly Performance Bonus - Free Greek Course - And More...

Role Description Mercier Consultancy is looking for a motivated German Speaking IT Support Agent to join our team in Greece. In this role, you will provide technical assistance to German-speaking clients, helping them resolve IT-related issues effectively and efficiently. As an IT Support Agent, you will be responsible for diagnosing problems, guiding clients through solutions, and ensuring a high level of customer satisfaction. This is an excellent opportunity to build your career in IT support while working in an international environment. Responsibilities - Provide front-line technical support to German-speaking clients via phone, email, and chat - Troubleshoot hardware, software, and network issues and offer timely resolutions - Document support interactions clearly and accurately in the ticketing system - Collaborate with technical teams to resolve complex problems - Assist with software installations, updates, and user training - Stay up to date with the latest technologies and support procedures Qualifications - Fluency in German and English, both written and oral communication - Basic understanding of IT systems, hardware, and software - Strong problem-solving skills and customer-focused attitude - Excellent communication and interpersonal skills - Previous experience in IT support or customer service is a plus - Ability to work effectively in a remote or office environment in Greece - Willingness to learn and grow within the IT support field Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (Flight, Transfer and Hotel) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - And More...