• Own end-to-end delivery of the platform across all business and technical workstreams, from strategy approval through launch and adoption • Translate Product-owned vision and priorities into an integrated, multi-phase roadmap with milestones, dependencies, and delivery timelines • Orchestrate cross-team execution so initiatives ship as a cohesive platform • Manage cross-workstream dependencies, sequencing, and constraints; surface impacts early and drive decisions that protect critical paths • Lead program governance (steering committees, executive reviews) with concise, decision-oriented updates, options, and recommendations • Own program-level risk and issue management: define mitigation plans, monitor execution, and escalate blockers with clear impact statements • Continuously maintain and re-baseline the integrated roadmap based on business priority changes • Partner with Product Management to align execution to roadmap intent • Drive operational readiness, change management, and enablement plans • Provide program-level financial oversight with Finance, including forecasting, budget risks, and variance drivers tied to delivery plans

• Reporting to the Program Manager, the Associate Program Manager is responsible for supporting the day-to-day operations of the Patient Support Program(s). • This is a position that includes supporting direct oversight of a team of reimbursement specialists, caseworkers, and/or administrative staff. • The Associate Program Manager will be expected to participate in client meetings, business reviews, continuous improvement, and training & development to deliver Program services to the Program sponsor(s). • Ensure that the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc is achieved. • Influential leadership of program staff across Canada. • In collaboration with the program manager, ongoing evaluation of program strengths, weaknesses and potential areas for improvement. • In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting. • In collaboration with the training team, author and implement program SOPs, work instructions, and any other training material. • In collaboration with the finance team, ensure monthly invoices are created accurately, vendor invoices are reconciled, and submitted punctually to the appropriate parties. • Participate/lead in respective client meetings and day to day client communications. • Participate as directed by the Program Manager in any special projects. • Make recommendations for changes in operations and assist in the execution of these changes. • Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance is achieved. • Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities, and Change Controls. • Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.

• Maintaining accurate, up-to-date system data and documentation to ensure clarity and informed decision-making across all active projects • Identifying program collaborative opportunities across projects within the department • Exercising written and verbal communication and listening skills to support clarity, trust, and well-coordinated project execution • Showing initiative, inquiring thoughtfully, engaging in teamwork discussions, rapidly learning from experienced staff, and actively contributing within a group setting • Tracking, following up on project dependencies, and communicating status to leadership and Akamai stakeholders • Ensuring effective communications with stakeholders to plan activities, identify and manage dependencies for high visibility projects

Role Description As an Employee Relations Manager at RadNet, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century. You will align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. - Lead complex, high-risk internal investigations involving allegations of harassment, discrimination, retaliation, misconduct, ethics concerns, policy violations, and workplace conflicts. - Serve as a subject matter expert in employee relations, EEO, anti-harassment, anti-discrimination, and retaliation compliance. - Produce comprehensive, well-analyzed investigative reports outlining facts, findings, credibility assessments, and recommended outcomes. - Partner closely with Legal, Compliance, HRBPs, and Operations leadership to ensure investigative practices are aligned with company policy, internal protocols, and applicable federal and state laws. - Provide consultation and strategic guidance to leaders regarding corrective actions, conflict resolution, disciplinary decisions, and risk mitigation strategies. - Document investigative activities and case notes in case management systems in an accurate, objective, and timely manner. - Identify organizational trends and emerging risks; provide insights and recommendations to inform policy updates, leadership coaching, and preventative strategies. - Conduct periodic audits of employee relations cases to ensure consistency, quality, and compliance with internal standards. - Support ongoing development and refinement of employee relations policies, training materials, templates, and investigation frameworks. - Deliver training and coaching to leaders and HR colleagues on workplace conduct, conflict management, documentation practices, and investigation procedures. - Stay current on federal, state, and local employment laws (including Title VII, ADA, FMLA, FEHA, and state-specific regulations) to ensure ongoing compliance and provide timely guidance to internal stakeholders. Qualifications - Bachelor’s degree required; advanced degree in HR, Business, or related field preferred. - Minimum of 5+ years of progressive HR experience, including 3+ years of dedicated employee relations/investigation experience with focus on EEO, discrimination, harassment, and retaliation. - Strong working knowledge of multi-state employment laws and compliance requirements. - Demonstrated experience leading complex investigations in a large, matrixed organization; experience in a healthcare or shared services environment preferred. - Proven ability to manage confidential information and navigate sensitive situations with diplomacy, discretion, and sound judgment. - Exceptional written and verbal communication skills, including ability to prepare executive-level reports and present findings clearly. - Ability to build trust, influence leaders, and guide decision making with a balanced, objective, and legally compliant approach. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family. Pay Range $80,000.00 - $90,000.00/year