• Maintaining accurate, up-to-date system data and documentation to ensure clarity and informed decision-making across all active projects • Identifying program collaborative opportunities across projects within the department • Exercising written and verbal communication and listening skills to support clarity, trust, and well-coordinated project execution • Showing initiative, inquiring thoughtfully, engaging in teamwork discussions, rapidly learning from experienced staff, and actively contributing within a group setting • Tracking, following up on project dependencies, and communicating status to leadership and Akamai stakeholders • Ensuring effective communications with stakeholders to plan activities, identify and manage dependencies for high visibility projects

Role Description As an Employee Relations Manager at RadNet, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century. You will align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. - Lead complex, high-risk internal investigations involving allegations of harassment, discrimination, retaliation, misconduct, ethics concerns, policy violations, and workplace conflicts. - Serve as a subject matter expert in employee relations, EEO, anti-harassment, anti-discrimination, and retaliation compliance. - Produce comprehensive, well-analyzed investigative reports outlining facts, findings, credibility assessments, and recommended outcomes. - Partner closely with Legal, Compliance, HRBPs, and Operations leadership to ensure investigative practices are aligned with company policy, internal protocols, and applicable federal and state laws. - Provide consultation and strategic guidance to leaders regarding corrective actions, conflict resolution, disciplinary decisions, and risk mitigation strategies. - Document investigative activities and case notes in case management systems in an accurate, objective, and timely manner. - Identify organizational trends and emerging risks; provide insights and recommendations to inform policy updates, leadership coaching, and preventative strategies. - Conduct periodic audits of employee relations cases to ensure consistency, quality, and compliance with internal standards. - Support ongoing development and refinement of employee relations policies, training materials, templates, and investigation frameworks. - Deliver training and coaching to leaders and HR colleagues on workplace conduct, conflict management, documentation practices, and investigation procedures. - Stay current on federal, state, and local employment laws (including Title VII, ADA, FMLA, FEHA, and state-specific regulations) to ensure ongoing compliance and provide timely guidance to internal stakeholders. Qualifications - Bachelor’s degree required; advanced degree in HR, Business, or related field preferred. - Minimum of 5+ years of progressive HR experience, including 3+ years of dedicated employee relations/investigation experience with focus on EEO, discrimination, harassment, and retaliation. - Strong working knowledge of multi-state employment laws and compliance requirements. - Demonstrated experience leading complex investigations in a large, matrixed organization; experience in a healthcare or shared services environment preferred. - Proven ability to manage confidential information and navigate sensitive situations with diplomacy, discretion, and sound judgment. - Exceptional written and verbal communication skills, including ability to prepare executive-level reports and present findings clearly. - Ability to build trust, influence leaders, and guide decision making with a balanced, objective, and legally compliant approach. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family. Pay Range $80,000.00 - $90,000.00/year

Role Description The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization. You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities - With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions. - Coordinate projects and processes to help ensure key milestones and service levels are met. - Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes. - Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders. - Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures. - Provide recommendations that ensure financial discipline and quality. - Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - 1+ years of professional experience in Workforce Management. - Extensive experience managing NICE IEX or InContact systems. - 1+ years of experience using data and metrics to drive improvements. - 1+ years of experience in process improvement and workflow design. - 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership. - Proficiency in Excel or Sheets. Requirements - Bonus points: - ACA marketplace, provider network, claims, healthcare quality, or provider data experience. - Training or experience applying Continuous Process Improvement or Lean Six Sigma principles. - Experience with project coordination or management in a matrixed organization. - Contact center leadership experience. - Experience using SQL. Benefits - Full-time employees are eligible for benefits including: medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

Role Description Central Research, Inc. (CRI) has an exciting opportunity available for a Deputy Program Manager / Training Manager to work for our Federal customer in Washington, D.C. contingent based on award of contract. The Deputy Program Manager / Training Manager shall support the customer under the general guidance of the customer and the Contract Program Manager. The Deputy Program Manager / Training Manager will perform a wide range of activities involved in carrying out the customer’s responsibilities for meeting the training needs of employees, including civil service, foreign service, contract, and other personnel. The Deputy Program Manager / Training Manager will also serve as acting Program Manager in the absence of the PM. Specifically, the Deputy Program Manager / Training Manager will be involved in designing, testing, distributing, and updating training materials related to visa support operations. The Deputy Program Manager / Training Manager shall maintain the contract Training Plan. The Deputy Program Manager / Training Manager shall train personnel to the level that will ensure that personnel using the materials and systems are operationally self-sufficient without the aid of the Contractor. - Serve as Acting Program Manager in the absence of the PM - Coordinate and present training to government personnel and contractor staff and maintain and make available all training materials - Maintain a current collection of internal and external training resources - Prepare training reports and individual training records - Coordinate, reserve, and evaluate external training programs and/or conferences - Conduct training needs assessments and respond to training requests identified by managers - Determine staff skill levels and training needs using various methods - Prepare and create audio visual materials, manuals, handbooks, job aids, and other training materials as needed - Identify and organize speakers or presenters from within and outside of customer staff, if necessary - Analyze participation response, develop findings, and make recommendations - Coordinate and develop training packages - Provide updates and refresher training as program, regulatory or policy changes are implemented - Develop a mechanism to track employee training needs by individuals - In coordination with customer, respond to requests for subject matter expert speakers for courses at other locations - Consult with other groups on training as necessary or when required Qualifications - Bachelor’s degree - 1 year as a manager or deputy manager of a team on a federal or commercial contract, valued at $10M annually or more, that provides professional services - 4 years of experience that demonstrates accomplishment of experience coordinating training activities - 5 years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, and MS Outlook - Top Secret security clearance - Experience in the field of expertise required by this contract Preferred Qualifications - PMP certification - Experience in coordinating, designing, delivering, maintaining, and evaluating training programs - Experience identifying and implementing telework/hybrid work environment best practices for direct hire and contract managers and employees Knowledge, Skills & Abilities - Demonstrated experience in Federal Government contract management - Ability to prepare management, business, and technical personnel reports, reviews, and documents for internal and external use - Excellent oral and written communication skills - Superior organizational skills and work ethic - Ability to interpret and apply regulatory material Equal Opportunity Employer Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Poster can be found here . Please note: We are currently unable to consider applicants residing in California, Hawaii, New York, Oregon, Washington, Illinois, and the city of Philadelphia. Thank you for your understanding. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company.