• Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives. • Responsible for lifecycle sustaining engineering support (discovering, solution and proposal). • Handle moves, adds and changes (MACD). • Provide sustaining engineering support for large complex solutions. • Support activities related to account development. • Capture customer technical requirements and translate to internal architecture templates. • Work with the product team on new product requirements, integrations and defect resolution. • Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments. • Work with customers to address issues and resolve problems both pre & post-production. • Drive continuous technical improvement both internally and with customers. • Cultivate and drive technical decisions with customers to design or improve technical solutions. • Oversee technical implementation for customer deployment projects. • Joint participation in client implementation planning and related activities to ensure seamless integration or turn-up of Comcast Business Global services for both new and existing customers. • Provide a technical fulfilment and answer questions related to Comcast Business Global technical capabilities for RFI’s, RFQ’s and RFP’s.

Role Description We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Account Executive (AE), the Retail and CPG SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. - You will work with 1-5 clients as the main technical voice for Databricks. - You will lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy. - You will implement the technical strategy in the account, in close understanding of the strategy. - Build a movement of technical champions within the account. - Align technical strategies around Databricks solutions. - You will provide structured mentorship for other team members. Qualifications - 5+ years of experience working very large (> $1m ARR), from the Retail and CPG related space. - 3+ years working in a pre-sales capacity or supporting sales activity. - Technical in big data, data science and cloud. - An ability in data-driven business transformation, and driving change with data. - 3+ years of experience with design and implementation experience in big data technologies such as Hadoop, NoSQL, MPP, OLTP, and OLAP or full lifecycle data science solutions. - Maintain and extend production data systems to evolve with complex customer needs. - Production programming experience in Python, R, Scala or Java. - Nice to have: Databricks Certification. Benefits - Comprehensive health coverage including medical, dental, and vision. - 401(k) Plan. - Equity awards. - Flexible time off. - Paid parental leave. - Family Planning. - Gym reimbursement. - Annual personal development fund. - Employee Assistance Program (EAP). - Pay Range Transparency.

Role Description This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely in Canada. Vena Solutions is hiring an Associate Solution Architect to support the evolution of applications and services within Vena’s growing SaaS platform. In this role, you’ll work closely with experienced Solution Architects, product managers, and engineering teams to help design and deliver secure, scalable, resilient, and high-quality solutions that meet real customer and business needs. - Contribute to solution architecture for new and existing capabilities by translating requirements into well-reasoned design proposals. - Support architectural reviews and help ensure solutions align with established patterns and standards. - Provide hands-on exposure to cloud-based application design and data-rich, integrated systems. - Build fluency in key non-functional considerations such as performance, security, reliability, and data integrity. - Use AI-assisted tools to support architectural analysis, explore design options, assess trade-offs, and improve documentation. - Collaborate with teams across Product, Engineering, CloudOps, Infrastructure, and Security. - Help teams adopt AI in practical, responsible ways, ensuring designs remain transparent and aligned with customer trust, governance, and compliance expectations. At Vena, innovation is driven by a focus on customer outcomes and continuous improvement. This role is a strong fit if you enjoy learning through real-world problem solving, working in a fast-moving SaaS environment, and growing your impact as a solution architect. Qualifications - 1–3 years of experience contributing to solution architecture, technical design, or complex system design within a software or SaaS environment. - 4+ years in software development or related technical roles, including hands-on work with at least one modern programming language (e.g., Java, C#, JavaScript, or equivalent). - Practical experience with front-end and back-end technologies (React, Node.js, Spring, or similar). - Solid understanding of algorithms, data structures, computational complexity, and the ability to weigh and communicate design trade-offs. - Exposure to data-driven systems, with knowledge of data modelling, data management, OLTP, and cloud-based SaaS application design. - Hands-on experience implementing within Microsoft Azure and AWS cloud platforms using cloud-native patterns with a SaaS application. - Experience using AI-enabled development tools (e.g., GitHub Copilot, Claude, SpecKit, or similar). - Strong collaboration and communication skills with engineers, product managers, and technical stakeholders. - Self-motivated, growth-oriented mindset with a curiosity for learning and problem-solving. - Interest in AI and openness to exploring AI-driven solutions for performance enhancement and efficiency. Requirements - Participate with Product Management, domain experts, senior architects, and cross-functional stakeholders to support, evolve, and deliver solution architecture for cloud-based SaaS features. - Collaborate with Engineering teams to design pragmatic solutions that balance functional requirements with performance, security, scalability, and maintainability. - Participate in reviewing engineering designs and implementations to validate alignment with approved solution architecture. - Contribute to the creation and maintenance of clear, accurate architecture artifacts and decision records. - Communicate architectural concepts and changes effectively, supporting engineers through design reviews and knowledge sharing. - Participate in architecture governance activities, contributing to the application and adoption of standards and best practices. - Help ensure architectural recommendations are well-reasoned, consistent, and aligned with platform strategy. - Stay informed on industry trends, technologies, and architectural practices. - Leverage modern tooling, including AI-assisted research and analysis, to support architectural exploration. - Contribute to a culture of innovation by helping teams experiment responsibly. Benefits - The base salary range for this role is 127,500 - 172,500 CAD. - Salaries are tailored to roles, levels, and locations, influenced by factors like work location, skills, experience, and education. - Compensation may adapt as you progress in your role, offering flexibility for growth beyond initial levels.

• As our Microsoft Dynamics 365 (“D365”) Service Operations Solution Architect, you will be a key solutionist who owns end-to-end solution design across the D365 service stack: Field Service, Customer Service and Contact Center, and Project Operations. • You will translate the way our clients run service operations (work orders, scheduling, dispatch, assets, contracts, and project delivery) into scalable D365 solutions for asset- and service-centric organizations in heavy equipment, energy, manufacturing, and engineering and construction. • As part of your everyday work, you will drive client requirements and partner with Ludia Leadership and the Microsoft Product, FastTrack, and Sales teams to draft solutions for our clients and help shape the future of service operations, including the shift toward Copilot- and agent-assisted service. • Projects include client-facing meetings (both remote and onsite), occasional visits to Microsoft offices, and training engagements. • This position combines strong consulting ability with an equal emphasis on client-facing interpersonal skills. Our architects learn quickly, communicate ideas effectively, define and lead team efforts, and use flexibility and creativity to present a variety of solutions.