• carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation • work within London Underground network, managing the portfolio of escalator's within it • respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix • liaise directly with the customer while on site to build a good working relationship

Role Description The Clinical Decision Support (CDS) Engineering team, a unit within the Optum Insight Technology organization, is responsible for building commercial products helping payers and providers with administrative and clinician focused CDS solutions. We are seeking an engineer who can bring deep expertise across software, data, and AI/ML disciplines to enhance existing CDS solutions as well as contribute to the development of exciting new products. CDS is an area that truly touches payers, providers, as well as members and one where you can have a huge impact on improving the healthcare system for everyone. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. - Contribute to a team of software engineers in the development of high-quality software - Design, develop, and test software applications in accordance with established enterprise standards and best practices - Collaborate with other engineers to work through product requirements and translate them into technical specifications - Conduct code reviews to ensure code quality and adherence to coding standards - Troubleshoot and resolve complex technical issues - Stay up-to-date with the latest industry trends and technologies, and incorporate them into the development process - Participate in the planning and estimation of development tasks and projects Qualifications - Bachelor’s degree in Computer Science, information technology OR 4+ years of Software Engineering experience - 2+ years of experience in the software engineering profession - 2+ years of development experience with languages such as Java, .NET, or Python - 2+ years of development experience with front-end technologies such as ReactJS, Angular, or Typescript Requirements - Proven experience as a Software Engineer or similar role - Experience with software development methodologies such as Agile and Scrum - Excellent problem-solving and analytical skills - Strong communication and interpersonal skills - Ability to work effectively in a team environment - Experience with cloud computing platforms such as AWS, Azure, or Google Cloud - Strong understanding of software development best practices and design patterns - Experience with DevOps practices and tools - Knowledge of containerization technologies such as Docker and Kubernetes - Experience with microservices architecture - 1+ years of AI/ML development experience - 1+ years of Healthcare Industry experience - 2+ years of Public Cloud experience - Familiarity with front-end technologies such as React, Angular, or Vue.js Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements)

Role Description We are seeking a mid-level professional to join our Vulnerability Management & Offensive Security (VMOS) team, where you will gain hands-on experience in vulnerability management, penetration testing, and offensive security operations within a supportive and collaborative environment. In this role, you will: - Assist in executing vulnerability scans and monitoring scan results. - Support triaging and prioritizing vulnerabilities for remediation. - Identify asset and application owners and coordinate patching efforts. - Assess and communicate vulnerability risk. - Participate in vulnerability validation and testing. - Contribute to red team and purple team exercises. - Document findings and assist in preparing reports. - Maintain scanning application configuration. - Collaborate with team members and other departments to improve security. - Stay informed about basic cybersecurity threats and vulnerabilities. - Manage and maintain exceptions for scanning and vulnerability patching. Qualifications - Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent internship/work experience. - 3 to 5 years of experience in vulnerability management. - Well-rounded understanding of vulnerability management concepts. - Familiarity with network protocols, operating systems, and web technologies. - Strong analytical and communication skills. - Experience with vulnerability management and scanning tools. Requirements - Relevant security related certifications (e.g., Security+, CEH). - Experience with Rapid7. - Eagerness to learn and grow in offensive security. Position Details - Job Type/FTE: Full Time (1.0 FTE) - Shift: Day - Location: Remote - Unit/Department: Information Security - CBA Code: Non-Union Benefits UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Role Description SeatGeek believes live events are powerful experiences that unite humans. The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience - from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment, and financial systems. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build, and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes, and driving faster, more efficient support workflows. What you'll do - Manage a team of Backend, Frontend, and applied AI and automation engineers - Own the technical vision for SeatGeek’s core support tools (both custom + SaaS) and integrations - Rapidly build and iterate tools to boost fan experience, maintaining a high standard of operational excellence across the platform - Perform code and architecture reviews, and provide technical and design feedback to the team - Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports - Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals - Select new and work with existing technology vendors when necessary, making build or buy decisions together with your team - At times, roll up your sleeves to deliver features and iterate across the platform - Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization - Play an active role in our recruiting process, helping us grow our engineering team in any way you can Qualifications - 5+ years as an engineer in a role that was mostly about writing code - 2+ years of experience as an engineering manager of productive, motivated teams - Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences - Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization - You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results - You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work - You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously - You're able to break down complex technical concepts and explain them clearly to non-technical audiences - Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions - You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross-functional partners in product, design, engineering, and leadership - You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with: - Custom tools to increase support agent efficiency and create delightful fan outcomes - AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent Requirements - Experience with various technologies including: - Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin - Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab - Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB - Streaming & workflows: Kafka, Flink, Airflow, Temporal - SaaS: Workato, Customer Support / Help Center tools (Zendesk, Sierra) - AI Tooling: Claude Code, Codex, LLMs Benefits - Equity stake - Discretionary annual bonus - Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Eligible for the SG discretionary annual bonus based on individual and company performance - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building, reproductive health services, and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $360 per quarter to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music