LiveKit

• Design, build, and optimize the media pipeline and services around LiveKit's real-time core • Build distributed systems that ingest media from heterogeneous sources into the LiveKit ecosystem, and export LiveKit sessions to wherever they need to go • Shape LiveKit's strategy on media features, formats, and codecs • Choose the algorithms and implementation approaches that strike the right tradeoffs between performance, reliability, and quality • Support and advise other teams building on top of media services, and raise the quality bar for the systems they depend on • Help maintain operational excellence

• Build and ship core product surfaces end to end • Design and implement features that enhance developer experience • Engage directly with developers and customers • Move quickly from prototype to production • Contribute to technical and product decisions

• Ship deeply researched guides that power our outbound and demand generation motion • Author pillar pages that establish LiveKit's authority across the voice AI infrastructure category — built for both classic SEO and the way LLMs surface information today • Develop opinionated thought leadership that sharpens our point of view in the voice AI space • Build a competitive content program that helps prospects understand what's actually different about LiveKit (without resorting to bullet-point feature charts) • Partner closely with Sales and BD to create the enablement assets they actually need — and the ones they didn't know to ask for • Work directly with engineers, founders, and customers to translate technical depth into narrative people want to read

• Design, build, and maintain the LiveKit Rust SDK and the shared Rust core modules • Lead by example — guide and mentor engineers, promote shared code and engineering best practices • Collaborate closely with cross-functional teams to ensure smooth integration • Own the testing, CI/CD, and release processes for Rust projects • Profile and optimize performance in real-time, low-latency systems • Contribute to SDK architecture and design decisions

• Partner directly with the Head of People to design, build, and operationalize People programs across all COEs: comp, L&D, compliance, benefits, performance, and more • Serve as a trusted advisor to people leaders, coaching managers, navigating complex situations, and helping the org grow without breaking • Be a real collaborator to People Ops and Employee Experience, someone they think with, not just coordinate with • Audit existing People infrastructure and identify gaps before they become problems • Own end-to-end delivery of programs and projects, from strategy to rollout to iteration • Help us figure out what scalable looks like at LiveKit, and then build it • Bring a thoughtful, tool-forward lens to how we work, finding smarter ways to operate a lean, high-impact People team

• Be the product expert in the room for sales-cycle customers • Organize and prioritize customer asks • Translate customer needs into roadmap • Bridge sales and engineering • Arm the GTM team

• Monthly and quarterly close • Revenue recognition policy and execution under ASC 606 • Sales tax compliance • Deferred revenue waterfall and RPO reporting • Audit relationship and annual audit execution • Tax filings • Equity accounting • Lease accounting • Billing system integrity • Internal controls

About LiveKit LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year. About You Most developer-first companies are allergic to marketing. That's the challenge. It also means that when marketing works at LiveKit, it has to be precise — because the audience will see right through anything that isn't. You'll be the person who makes that precision possible. Not by running campaigns, but by building the operational infrastructure that makes campaigns worth running: the tracking, the tooling, the data, the processes that keep everything honest. There is no mature stack to inherit here. There's a fast-moving marketing team, a lot of ambition, and not enough operational scaffolding yet. If that sounds like an exciting problem, keep reading. You'll thrive as a Marketing Operations Manager if you: - are obsessed with making the best product for our customers - are known as the go-to person for tackling tough problems - work hard and can build and ship fast - are focused on polish, detail and quality - are a fast learner, frequently picking up new tips, tricks, and skills The best way to impress us is with thoughtful ways you'd implement LiveKit, and potentially tinkering with it 😊 What You'll Do - Own and evolve the marketing technology stack — automation platforms, CRM integrations, analytics infrastructure — from the ground up - Build attribution models and closed-loop reporting so the team can answer "what's actually working" with confidence - Partner with growth, demand gen, and product teams to operationalize campaigns: lead routing, scoring, lifecycle automation, and nurture flows - Maintain data quality across the funnel — audit, clean, and structure the data that marketing decisions run on - Create dashboards and reporting cadences that give marketing leadership clear, trustworthy visibility into pipeline and performance - Support new marketing programs with operational infrastructure from day one, so the team can move fast without breaking things Who You Are - You've owned a marketing automation platform end-to-end (HubSpot, Marketo, or equivalent) — setup, maintenance, integrations, the works - You have a strong analytical mindset and aren't afraid of messy data — you've diagnosed broken attribution models and fixed them - You've worked in a fast-moving B2B SaaS environment and know how to prioritize when everything feels urgent - You can work cross-functionally with growth, product, and sales without needing a detailed brief to get started - You're a builder — you don't wait for someone to hand you a playbook; you write it Nice to Have - Experience at a developer tools company or in a product-led growth (PLG) motion - Comfort with SQL or experience working alongside data teams (dbt, Snowflake, Segment, etc.) - Familiarity with marketing attribution frameworks beyond last-touch - You once rebuilt the lead scoring model at 10pm because the old one was wrong — and you were right Our Commitment to You - An opportunity to build something truly impactful to the world - Contribute to open source alongside world-class engineers - Competitive salary and equity package - Health, dental, and vision benefits - Flexible vacation policy

• Own a steady cadence of technical content: tutorials, blog posts, demo apps, video walkthroughs, and code examples • Build and maintain working demos in the LiveKit Examples repo that developers actually use • Be an active, authentic presence in developer communities • Represent LiveKit at conferences and meetups as needed • Work closely with the DevRel and Marketing teams

• Partner with PMM and DevRel to distribute and merchandise content across the right channels, including creator, influencer, champion, and partner networks. • Run top-of-funnel campaigns to increase awareness of LiveKit and drive high-quality signups to our cloud platform. • Design and execute lifecycle marketing campaigns that nurture users from signup to activation, conversion, and retention. • Own and manage community programs in partnership with DevRel. • Manage LiveKit’s corporate social media presence, ensuring consistent brand voice and engagement. • Partner with RevOps to analyze inbound signups, refine lead qualification, and improve our lead scoring model. • Track and report on campaign performance, including reach, conversion, and funnel impact. • Support developer events in the Bay Area, including community meetups and partner activations. • Manage and optimize the growth marketing budget, allocating resources to the highest-ROI activities.