• Perform tasks at a country level associated with clinical research site activation activities in accordance with applicable local and/or international regulations, standard operating procedures, project requirements and contractual/budgetary guidelines. • Serve as Single Point of Contact in assigned studies for investigative sites, RSU Team Lead, Clinical Operations, Feasibility, Site Identification, Project Management and the client. • Ensure adherence to standard operating procedures (SOPs), work instructions, quality of designated deliverables and to project timelines. • Perform Regulatory, Start-up and Maintenance activities according to applicable regulations, SOPs and work instructions. • Review, prepare and negotiate site contracts and budgets with sites. • Prepare site regulatory documents, reviewing for completeness and accuracy. • Perform quality control of documents provided by sites. • Complete and submit approval request documents to Local Regulatory and Ethical Committees. • Ensure regulatory documents and approvals are granted, IP Release authorized and specific project deliverables are completed. • Review, track and follow up the progress, the approval and execution of documents, including contracts, regulatory, ethics ICF and IP Release documents, in line with project timelines. • Ensure accurate completion and maintenance of internal systems, databases and tracking tools with project specific information. • Review, establish and agree on project planning and project timelines. • Ensure overall project efficiency and adherence to project timelines. • Ensure monitoring measures are in place and implement contingency plan as needed. • Review and provide feedback to management on site performance metrics.

• Support Facilities Operations by dispatching service technicians/vendors through a CMMS technology platform to Aramark client locations requiring maintenance repairs or preventative service. • Respond to inbound inquiries received by phone, email or through a CMMS, generate work orders, dispatch service technicians/vendors, and follow through to ensure the service is completed in a timely and satisfactory manner. • Use professional etiquette/communication style to handle incoming inquiries received by multiple communication channels regarding service maintenance and repair requests for core trade services (plumbing, electrical, HVAC, carpentry, appliances, pest control, etc.) • Dispatch service technicians/vendors in a timely manner using approved service providers and communicating pertinent information needed to provide assistance to clients • Utilize available technology systems to thoroughly and accurately gather information, monitor, troubleshoot, and document the progression of work orders. • Identify and escalate infrastructure challenges • Follow up with service technicians/vendors to ensure completion of services, and with customers to ensure satisfaction following completed work order • Assist clients and service technicians/vendors with general customer service inquiries; act as a liaison to resolve other issues as they arise; escalate issues as needed to Service Response Manager (SRM) and/or General Manager. • Rotational after-hours on-call schedule requirements, to include some holidays and weekends. • Operate in a remote environment and satisfactorily accomplish day to day operations without consistent direction and guidance.

• Provide technical support and perform preventive and corrective maintenance for medical imaging systems • Diagnose complex technical issues and carry out repairs • Collaborate with hospitals and technical teams to ensure high-quality service • Ensure compliance with Philips quality standards and regulatory requirements

• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable • Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives. • Completes all administrative expectations on time and compliantly.