• Provide technical support and perform preventive and corrective maintenance for medical imaging systems • Diagnose complex technical issues and carry out repairs • Collaborate with hospitals and technical teams to ensure high-quality service • Ensure compliance with Philips quality standards and regulatory requirements

• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable • Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives. • Completes all administrative expectations on time and compliantly.

• Responsible for the management and growth of an assigned book of business • Acquisition of new business with a focus on Technology Middle Market insurance customers • Analyze customers’ business information and claims history • Monitor clients’ activities to change the policies as risks evolve • Evaluate acceptability of individual risks and determine overall acceptability of risk, coverage terms and pricing • Work with agents/brokers to develop productive and profitable relationships • Ensure compliance with company underwriting guidelines and insurance regulators • Responsible for profitable results by maintaining high premium retention ratios • Manage accounts for assigned territory • Handle new and renewal submissions and endorsement requests from agents/producers • Document underwriting files to support analysis, coverage terms and pricing • Operate according to underwriting authority as delegated by manager • Lead renewal business initiatives for territory including execution of pricing, premium retention, coverage analysis, loss control needs, claim service needs and account stewardship • Provides clear instruction and guidance to underwriting support staff and operations staff • Mentor & coach junior underwriters and underwriting support staff

• Assist in managing the content production workflow; • Identify, analyze and propose improvements to academic processes; • Continuously strive to improve academic planning and control metrics; • Retrieve and provide faculty performance indicators; • Register and monitor academic information for courses, instructors, subjects, etc.; • Identify opportunities for operational optimization in content production; • Assist with faculty payment management; • Monitor faculty contract signing; • Monitor and update faculty records in Gran's system; • Support instructors with content and question validation workflows; • Perform administrative operational and academic back-office activities for Higher Education; • Support student services and public-facing teams with requests related to academic and pedagogical coordination; • Communicate directly with faculty using clear, concise, helpful and formal language; • Occasionally assist with recording educational materials and/or evaluate content adherence to institutional guidelines.