Role Description The Director of Shared Services is a senior leadership role responsible for establishing, governing, and continuously improving a centralized shared services function across seven operating entities — five in the United States and two in Mexico. This individual will serve as the operational backbone for Finance, Accounting, Procurement, and cross-functional administrative services, leveraging a multi-ERP environment including NetSuite, Syteline (CloudSuite Industrial), Epicor, and Compaqí (CONTPAQi). The role will oversee the bank reconciliations and transaction recording, accounts payable, accounts receivable (including collections and credit validation), fixed assets, and inventory reconciliations across all Forgent entities. A critical mandate of this role is to serve as a key organizational lead for the enterprise-wide implementation of Coupa, driving procurement transformation, spend visibility, and process standardization across all entities. The Director will work in close partnership with the CAO, controller, COO, IT leadership, and entity General Managers to deliver scalable, cost-effective shared services that support business growth and operational excellence. Qualifications - Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; CPA, MBA, Accounting Master’s Degree or equivalent advanced degree strongly preferred. - 10+ years of progressive experience in Finance, Accounting, or Shared Services leadership roles. - Demonstrated experience managing multi-entity, multi-currency operations. - Hands-on experience with various ERP Systems. - Proven experience as a key contributor or lead in software or controls implementation (SOX controls, employee expense modules, P2P, Sourcing, or Expenses modules). - Strong understanding of US GAAP, intercompany accounting, and consolidation principles. - Exceptional communication and stakeholder management skills; ability to influence at all levels of the organization. - Strong excel skills. - Fluency in English required. Requirements - Design and implement a scalable shared services operating model covering Finance, AP/AR, Fixed Assets, Bank Reconciliations, and Reporting across all 7 entities. - Define and enforce service-level agreements (SLAs), KPIs, and continuous improvement frameworks. - Partner with entity leaders to ensure alignment between centralized services and local business needs. - Build and lead a high-performing shared services team; manage hiring, development, and performance management. - Oversee day-to-day transactional operations across NetSuite, Syteline, Epicor, and Compaqí, ensuring data integrity, process compliance, and system utilization best practices. - Drive ERP rationalization efforts and identify opportunities to standardize processes across platforms where feasible. - Collaborate with IT to manage system upgrades, integrations, and issue resolution across all ERP environments. - Maintain robust intercompany reconciliation and consolidation processes across US and Mexican entities. - Serve as one of the primary business leads for the enterprise Coupa implementation, representing Shared Services in all workstream discussions. - Lead change management, user adoption, and training initiatives related to Coupa P2P, Sourcing, and Expense modules. - Define procurement policies and approval workflows within Coupa, aligned to entity-specific authority matrices. - Partner with the Coupa project team, systems integrator, and IT to ensure successful go-live and post-deployment optimization. - Establish Coupa governance standards, supplier onboarding protocols, and catalog management processes. - Ensure accurate and timely close processes across all entities, supporting consolidated reporting under US GAAP. - Oversee compliance with Mexican fiscal requirements including SAT e-invoicing (CFDI), tax declarations, and CONTPAQi statutory reporting. - Maintain internal controls, audit readiness, and SOX-aligned documentation for all shared services functions. - Manage intercompany transactions, transfer pricing documentation, and cross-border payment processing. - Identify and execute process improvement initiatives to reduce cycle times, eliminate redundancy, and improve accuracy across shared functions. - Champion automation and digital transformation efforts in AP, AR, payroll, and reporting workflows. - Develop and maintain standard operating procedures (SOPs) for all shared services activities. - Benchmark shared services performance against industry standards and implement best practices. Company Description

• Define and execute global partner solution consulting strategy aligned to strategy and alliance growth priorities. • Build scalable partner enablement frameworks covering demos, architectures, industry solutions, and AI-enabled capabilities. • Establish technical readiness benchmarks and partner badging programs. • Drive partner autonomy while maintaining high solution quality. • Directly impact partner-generated pipeline contribution and deal velocity. • Align presales investment to strategic alliance opportunities and growth motions. • Support large-scale GTM initiatives including GSI co-sell, co-development, and accelerators. • Oversee creation and evolution of demo platforms and solution narratives. • Maintain executive-level expertise across platform capabilities and competitive landscape. • Partner with Product to influence roadmap based on ecosystem needs. • Lead, mentor, and scale a high-performing global partner presales organization, fostering a culture of excellence, continuous learning, and operational rigor. • Drive alignment across Product, Sales, Enablement, and Services. • Lead strategic initiatives that improve ecosystem scalability and presales effectiveness.

• Serve as the single point of accountability for all payor relationships, contracts, negotiations, and strategic initiatives across an assigned regional portfolio, with full ownership of outcomes across every payor, market, and clinic location within that region. • Lead payor contract negotiations across all commercial, Medicare Advantage, and Medicaid managed care plans within the assigned region, securing favorable rates and terms aligned with organizational benchmarks. • Maintain a current and comprehensive understanding of the regional payor landscape, including plan relationships, contract status, network participation, fee schedule benchmarks, and market-specific dynamics. • Build and maintain senior-level relationships with health plan contracting and network management teams operating within the region. • Ensure all regional payor contracts, fee schedules, amendments, and provider enrollment statuses are accurate, compliant, and up to date within the organization’s contract management systems. • Serve as the regional escalation point for complex payor issues, including claims disputes, authorization denials, credentialing holds, payment variances, and systemic billing problems. • Own the full contract management and modeling function for the region, including timely updates to reimbursement methodologies, fee schedules, and contract term dates.

Role Description This position will be supporting hotels in Arkansas. Currently, we are seeking someone to join our team as a Corporate Director of Revenue Management supporting our Arkansas Region! To maximize room revenue and yield penetration through proper management of room inventories as well as through analytical and technical knowledge of hotel reservation system and front office system of multiple hotels. Overall Responsibilities: - Develop and recommend sales strategies, room mix and pricing. - Responsible for reservations system, forecasting and reporting. - Develop, implement, monitor, and control sales strategies; lead sales strategy meetings to ensure the proper mix of group/transient guests while maximizing occupancy and room revenue. - Compile data, analyze trends, develop accurate weekly and period forecasts and communicate to all departments to ensure appropriate staffing levels are maintained to provide quality of guest services while minimizing expenses. - Assist in developing, implementing, monitoring and controlling annual budget and marketing plans to assist in meeting/exceeding the overall hotel goals. - Monitor, control and communicate inventory levels and room and rate restrictions to meet business objectives. - Assist in the negotiation of rates for transient accounts to ensure the right mix of sales to maximize room revenue. - Communicate both verbally and in writing to provide clear direction to team. Qualifications - 5+ years’ experience managing multiple properties. - Marriott, Hilton, IHG Revenue Management system certification required. - Minimum of 5 years forecasting experience. - Ability to thrive in a high volume/fast paced role. - Must have a self-starting personality with an even disposition. - Analytical and technical skills required. - Working knowledge of reservations, front office, and Microsoft Office Suite to take full advantage of the revenue opportunities. - Forecasting and creative revenue management abilities needed. - Yield management skill required to evaluate business trends and communicate to properties the recommendations needed to take full advantage of revenue maximization. Benefits - Salary $90k-$100k. - Remote work environment. - Health, Vision and dental insurance. - 401(k). - Paid Vacation. - Paid Holidays. - Discount programs for shopping, travel, tickets and more. - Access to our Talent team to help you reach your career growth goals.