Role Description The Interim Director of RCM will provide operational leadership and stabilization of the Central Business Office (CBO), ensuring continuity of billing, collections, and revenue optimization during the incumbent’s leave. This role will focus on maintaining cash flow performance, resolving operational bottlenecks, and providing executive-level oversight of revenue cycle KPIs. This is a hands-on strategic operator who can quickly assess, prioritize, and drive performance improvements across the full RCM lifecycle. This is a temporary interim position established to provide leadership coverage during an employee leave of absence. The assignment is anticipated to last approximately 6–12 months, but may end earlier or continue longer based on organizational needs and the status of the employee's leave. This temporary full-time position is eligible for company-sponsored benefits in accordance with applicable plan terms, conditions, and eligibility requirements. Nothing in this job description, the posting of this position, or the anticipated duration of the assignment creates a contract of employment or guarantees employment for any specific period of time. The assignment may conclude upon the return of the employee on leave, organizational restructuring, business necessity, or other lawful business reasons. Employment with Cenevia remains at-will, meaning either the employee or Cenevia may terminate the employment relationship at any time, with or without notice, and with or without cause, to the extent permitted by applicable law. Essential Functions - Revenue Cycle Oversight & Stabilization - Oversee end-to-end RCM: billing, collections, cash posting, denials, A/R, refunds, and month-end close - Ensure uninterrupted daily operations and service levels - Step into tactical problem-solving for high-risk revenue areas - Monitor clearinghouse, EDI, and payer processing issues - KPI Monitoring & Performance Management - Maintain and report on key metrics: - Days in A/R - Net collection rate - Denial rates / first-pass yield - Cash collections vs targets - Provide weekly dashboard and monthly executive summaries - Identify performance risks and implement rapid corrective actions - Team Leadership & Continuity - Provide leadership to billing managers/supervisors - Maintain productivity expectations and staffing coverage - Support issue escalation and decision-making - Reinforce accountability, morale, and communication - Revenue Integrity & Cash Acceleration - Focus on: - A/R clean-up strategy - Denial reduction - Payor issue escalation - Prioritize largest financial opportunities for short-term gain - Ensure billing accuracy to minimize rework - Executive & Stakeholder Communication - Serve as interim RCM leader for CEO and executive team - Provide clear, concise updates and recommendations - Act as liaison with vendors, clearinghouses, and payors - Compliance & Risk Management - Ensure adherence to: - CMS and payer guidelines - Internal policies and controls - Maintain audit readiness Qualifications - Bachelor's degree from an accredited college or university in Healthcare Administration, Business Administration, Health Information Management, Finance, or a related field; master's degree preferred. - 15+ years of progressive healthcare Revenue Cycle Management leadership experience. - Significant Federally Qualified Health Center (FQHC) RCM experience, including familiarity with FQHC reimbursement methodologies, compliance requirements, and payer regulations; experience supporting Virginia FQHC operations strongly preferred. - Demonstrated expertise across the full revenue cycle, including registration, charge capture, coding, billing, claims management, denial management, payment posting, accounts receivable follow-up, refund management, reporting, and revenue optimization. - Advanced proficiency as an eClinicalWorks (eCW) Superuser, including backend system administration, workflow configuration, reporting, analytics, and automation capabilities. - Extensive experience developing, monitoring, and driving achievement of Revenue Cycle Management key performance indicators (KPIs), service-level agreements, operational dashboards, and client performance reporting. - Experience leading large, geographically dispersed and virtual RCM teams, including management of supervisors and client-facing service delivery operations. - Experience supporting multiple healthcare clients and managing complex client relationships. - Strong knowledge of payer reimbursement methodologies, revenue integrity principles, compliance requirements, and healthcare regulatory standards. - Certified Professional Coder (CPC) preferred. - Certified Professional Biller (CPB) preferred. - Waystar experience strongly preferred. - Equivalent combinations of education, certifications, and directly related experience may be considered. Other Skills and Abilities - Strong leadership experience leading and developing large teams of people towards increased morale, engagement, productivity, and positive outcomes. - Supportive of and accountable to staff. - Ability to work across billing departments to assure equity and fairness. - Ability to perform revenue cycle management functions. - Advanced eClinicalWorks (eCW) proficiency, including Superuser-level knowledge of backend configuration, reporting, workflow optimization, and automation capabilities. - Experience utilizing Waystar for claims management, eligibility, remittance processing, denial management, and payer connectivity. - Extensive Federally Qualified Health Center (FQHC) Revenue Cycle Management experience. - Familiarity with Virginia Medicaid and payer requirements impacting FQHC operations preferred. - Knowledge of dental and medical RCM process, billing, coding, and auditing. - Knowledge of various clearinghouses. - Familiarity with CMS and other payors as well as payor rules specific to FQHCs. - Strong Excel experience. - Strong problem-solving skills with the ability to diagnose problems and identify and implement solutions. - Exemplary communication and interpersonal skills. - Strong decision-making skills. - Time management, prioritization, and multitasking capabilities. - Willingness and expertise to assist team as needed with RCM lifecycle processes and reports. - Results driven, accountable, and responsive. - Demonstrated experience developing and maintaining effective working relationships across the organization. Supervisory Responsibilities Manages supervisors that oversee the employees in the billing department’s day-to-day workflow. Responsible for the overall direction, coordination, and evaluation while utilizing sound and fair judgement of each employee. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work. Competencies - Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. - Client Focus: Anticipating, understanding, and fulfilling customer needs and expectations by providing excellent direct and indirect service. - Communication: Conveying and receiving information and ideas efficiently and effectively through a variety of organizational mediums. - Initiative: Seeking new/additional responsibilities, projects, tasks; Acting independently in new/routine situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Status Full-Time | Exempt | Temporary Interim Assignment | Benefits Eligible Compensation Salary is commensurate with experience, relevant certification/education, and relevant RCM software proficiency. Benefits Offered - Simple IRA Matching - Health Insurance - Paid Time Off - Paid Holidays - Dental Insurance - Vision Insurance - Life Insurance - Employee Assistance Program - Tuition Reimbursement - Disability insurance - Fitness Program

Role Description The Director of Enterprise Applications & Data leads the strategy, implementation, and management of enterprise systems and data platforms across the organization. This role ensures business applications (e.g., Salesforce) and collaboration tools run securely, reliably, and at scale—while also driving a modern data strategy that delivers analytics, reporting, and actionable insights. Key Responsibilities - Enterprise Applications - Define the strategy, roadmap, and operations for enterprise applications. - Partner with business leaders to translate functional needs into scalable technology solutions. - Manage vendor relationships, contracts, licensing, upgrades, and integrations. - Ensure all applications meet security, compliance, and scalability requirements. - Data Strategy & Governance - Develop and execute a comprehensive enterprise data strategy. - Oversee platforms such as data warehouses, data lakes, reporting, and analytics tools. - Drive adoption of self-service BI and analytics across the business. - Establish policies for data ownership, stewardship, and lifecycle management. - Innovation & Transformation - Introduce AI, automation, and advanced analytics to modernize business processes. - Lead initiatives to consolidate and modernize data platforms, including cloud migration. - Align enterprise systems with digital transformation goals in collaboration with senior leadership. - Leadership & Collaboration - Build and mentor a high-performing team of application admins, data engineers, and BI specialists. - Foster collaboration across IT, business stakeholders, and vendors. - Manage budgets, contracts, and a portfolio of strategic projects. Qualifications - Required - Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field (Master’s preferred). - 10+ years of progressive IT experience, including 5+ years leading both enterprise applications and data teams. - Strong knowledge of Salesforce and enterprise data platforms (e.g., Snowflake, Redshift, Tableau, Power BI). - Proven expertise in data governance, integrations, and BI tools. - Experience with cloud services (AWS, Azure) and SaaS applications. - Excellent leadership, communication, and stakeholder management skills. - Preferred - Background in highly regulated industries (healthcare, finance, BPO). - Familiarity with AI/ML, RPA, and automation tools. - Certifications such as TOGAF, DAMA-DMBOK, or AWS/Azure Solutions Architect.

Role Description The Director of Enterprise Applications & Data leads the strategy, implementation, and management of enterprise systems and data platforms across the organization. This role ensures business applications (e.g., Salesforce) and collaboration tools run securely, reliably, and at scale—while also driving a modern data strategy that delivers analytics, reporting, and actionable insights. Key Responsibilities - Enterprise Applications - Define the strategy, roadmap, and operations for enterprise applications. - Partner with business leaders to translate functional needs into scalable technology solutions. - Manage vendor relationships, contracts, licensing, upgrades, and integrations. - Ensure all applications meet security, compliance, and scalability requirements. - Data Strategy & Governance - Develop and execute a comprehensive enterprise data strategy. - Oversee platforms such as data warehouses, data lakes, reporting, and analytics tools. - Drive adoption of self-service BI and analytics across the business. - Establish policies for data ownership, stewardship, and lifecycle management. - Innovation & Transformation - Introduce AI, automation, and advanced analytics to modernize business processes. - Lead initiatives to consolidate and modernize data platforms, including cloud migration. - Align enterprise systems with digital transformation goals in collaboration with senior leadership. - Leadership & Collaboration - Build and mentor a high-performing team of application admins, data engineers, and BI specialists. - Foster collaboration across IT, business stakeholders, and vendors. - Manage budgets, contracts, and a portfolio of strategic projects. Qualifications - Required - Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field (Master’s preferred). - 10+ years of progressive IT experience, including 5+ years leading both enterprise applications and data teams. - Strong knowledge of Salesforce and enterprise data platforms (e.g., Snowflake, Redshift, Tableau, Power BI). - Proven expertise in data governance, integrations, and BI tools. - Experience with cloud services (AWS, Azure) and SaaS applications. - Excellent leadership, communication, and stakeholder management skills. - Preferred - Background in highly regulated industries (healthcare, finance, BPO). - Familiarity with AI/ML, RPA, and automation tools. - Certifications such as TOGAF, DAMA-DMBOK, or AWS/Azure Solutions Architect.

Role Description - Lead the planning, design, and execution of analytical validation studies for sequencing-based assays, including germline, somatic, and liquid biopsy applications. - Develop and maintain validation strategies, protocols, and reports that comply with CLIA, CAP, NYS, and internal quality standards. - Collaborate with Assay Development, Bioinformatics, Quality, and Product teams to align validation strategy with assay design, clinical claims, and product readiness. - Establish acceptance criteria, reference materials, and performance metrics to support analytical and clinical validation activities. - Serve as the subject matter expert for NGS validation methods, study design, assay performance characterization, and regulatory expectations. - Analyze validation data and provide data-driven recommendations for assay optimization, issue resolution, and launch readiness. - Support regulatory or laboratory inspections and contribute to responses, documentation, or corrective action plans as needed. - Mentor scientists at different levels and contribute to building a scalable validation function within the R&D organization. - Maintain up-to-date knowledge of emerging trends, technologies, and regulatory guidance in NGS assay validation and clinical genomics. - Perform other duties as assigned to support team and organizational objectives. - Comply with all company policies, procedures, and applicable regulatory requirements. Qualifications - PhD. in Molecular Biology, Genetics, Genomics, or a related discipline with 6+ years of relevant experience; or M.S. with 8+ years of experience in NGS assay development and validation. - Demonstrated track record leading validation of clinical NGS assays under CLIA, CAP, NYS, or equivalent regulatory frameworks. - Strong expertise in NGS library preparation, sequencing platforms, and assay performance characterization. - Deep understanding of analytical validation parameters, including accuracy, precision, limit of detection, specificity, reproducibility, and related statistical evaluation. - Experience collaborating with bioinformatics teams for pipeline verification and integrated assay validation. - Familiarity with quality management systems, design control, and documentation best practices. - Excellent problem-solving, communication, and cross-functional collaboration skills. - Proven ability to lead complex projects and influence without direct authority in a matrixed environment. - Equivalent combination of education and experience may be considered. Requirements - Prior experience with germline clinical genetic testing or prenatal liquid biopsy testing. - Knowledge of NYS clinical test submission requirements or FDA IVD development processes. - Experience managing a small team. - Familiarity with automation or process scaling for NGS workflows. Competencies - Scientific rigor and strong attention to detail. - Strategic thinking with hands-on execution capability. - Collaborative mindset with strong communication across scientific and business functions. - Commitment to quality, compliance, and continuous improvement. Physical Demands and Work Environment - Location: Houston, TX / Remote. - Work may be performed in an office, remote, and/or laboratory environment depending on business needs and assigned responsibilities. - May require exposure to standard laboratory conditions and adherence to applicable safety, quality, and regulatory requirements. - Must be able to use standard office equipment and computer systems for extended periods. - Travel requirements may vary based on business needs. EEO Statement Baylor Genetics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, pregnancy, childbirth, or any other status protected by applicable federal, state, or local law.