Metro Vein Centers

Role Description We’re hiring a Sales Development Representative (SDR) - internally named, Patient Intake Coordinator, with experience in medical call centers, front desk patient scheduling, or insurance-based sales. You’ll serve as the first voice a patient hears , managing phone conversations with empathy and urgency while verifying insurance, overcoming objections, and securing appointments across our 60+ clinics. As a Patient Intake Coordinator , your mission is to connect with prospective patients, bring clarity to their symptoms and treatment options, and confidently guide them to book a vein evaluation and ultrasound. You are the frontline driver of new patient growth, ensuring every interaction is patient-first, educational, and action-oriented. Success in this role requires: - A deep understanding of healthcare workflows - Confidence navigating insurance barriers - Prior experience converting calls into booked visits If you’ve worked in a medical practice, urgent care center, or dental front desk—and know how to guide patients, ask the right questions, and document accurately in EMRs—this is for you. Qualifications - Bilingual in Spanish and English (preferred) - Experience in medical call centers, patient scheduling, or healthcare sales - Strong persuasion and objection-handling skills - Ability to navigate multiple tools (CRM, EMR, and phone systems) - Experience in sales or high-volume service environments Requirements - Maintain high engagement by making and taking up to 100 calls per day - Consistently book 10 to 15 evaluations with an ultrasound (U/S) per day - Achieve a 55%+ conversion rate on qualified calls - Document 100% of interactions accurately in CRM/EMR systems - Deliver a consistent, patient-first experience aligned with QA guidelines Benefits - Medical, Dental, and Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP)

Role Description The Credentialing Operations Manager owns the engine of Metro Vein Centers’ payor enrollment output—ensuring every provider, in every state, reaches in-network status accurately, on time, and without revenue leakage. This role is built for a high-volume operator who can drive first-pass accuracy enrollments, and scale production capacity with MVC’s growth. The Operations Manager is accountable for: - Payor enrollment applications - Revalidations - Expirables management - Escalations - Provider directory updates - Attestations - Day-to-day data integrity that keeps the revenue cycle clean How You’ll Make a Difference: - Own end-to-end payor enrollment across commercial, Medicare, and Medicaid plans—initial applications, follow-ups, attestations, recredentialing, and revalidations—for all MVC clinics, physicians, and APPs. - Operate with clear ownership (state-by-state) for application throughput, payor follow-up cadence, and SLA adherence in each market. - Manage the expirables program (DEA, state licenses, board certifications, malpractice, CLIA) using CredentialStream’s alerting module; eliminate lapses before they impact billing. - Drive first-pass submission accuracy as a core KPI. Audit submissions before they leave the team and after approval is received. - Own provider change management: NPI/Tax ID updates, location adds, demographic changes, payor portal updates, and CAQH attestations across all active payors. - Serve as the operations-side partner to RCM—resolving credentialing-driven denials, enrollment gaps, and payor discrepancies, and feeding root-cause learnings back into the team. - Build and maintain the operations KPI scorecard: enrollment turnaround time, approval cycle time, first-pass accuracy, expirables compliance, and denial impact dollars. - Lead training, auditing, and QA for the operations team—including new specialists, offshore partners, and cross-training across states to eliminate single-points-of-failure. - Partner with the Credentialing Growth Manager to ensure smooth transitions from new-provider onboarding into ongoing payor maintenance and revalidation cycles. - Drive automation roadmap inside CredentialStream—payor portal automation and sunsetting of legacy spreadsheets and manual trackers. - Manage and develop operations specialists (onshore and offshore), set SLAs, KPIs, and own service-level adherence with external vendors. - Special projects as assigned. Qualifications - Bachelor’s degree or an equivalent number of years of relevant experience. - 5–8 years of direct payor enrollment and credentialing experience within a multi-site, multi-state healthcare organization, with at least 3 years in an operations-focused leadership or supervisory role. - Deep working knowledge of commercial, Medicare, and Medicaid enrollment workflows, CAQH, PECOS, NPPES, and payor portal mechanics. - Demonstrated track record managing high-volume application pipelines and driving measurable improvements in turnaround time and first-pass accuracy. - Strong analytical skills—able to build and operate KPI dashboards, identify bottlenecks, and quantify revenue impact of enrollment delays. - Hands-on proficiency with credentialing software platforms (e.g., CredentialStream, Modio, Symplr) and contract/RCM tools (e.g., Rivet, Athena). - Proven ability to manage offshore or vendor production capacity to defined SLAs and quality standards. - Excellent communication and escalation skills across RCM, Operations, Finance, and external payor representatives. Requirements - Experience inside a high-growth MSO, specialty medical group, ASC platform, or PE-backed healthcare organization adding multiple markets per year. - Prior experience standing up or scaling a credentialing team through a step-change in headcount (e.g., doubling specialists, integrating offshore production). - Familiarity with vascular/vein, cardiology, or other office-based procedural specialty enrollment nuances (ancillary vs. professional billing rules, site-of-service considerations). - Prior CredentialStream or other credentialing software implementation or optimization experience. Benefits - Medical, Dental, and Vision Insurance - 401(k) - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities

Role Description We’re seeking a bilingual, patient-focused Senior Patient Financial Counselor to help patients better understand their insurance coverage, expected costs, and available payment options before receiving care. - Speak directly with patients to verify benefits, explain out-of-pocket responsibilities, answer billing-related questions, and help resolve financial concerns with empathy and accuracy. - Partner closely with our insurance verification, authorization, and revenue cycle teams to ensure patients are financially cleared and prepared for their visits. - This position is ideal for candidates with experience in healthcare billing, insurance verification, patient access, financial counseling, medical call centers, or revenue cycle operations who enjoy helping patients navigate complex insurance and payment questions. Qualifications - 2–3+ years of experience in healthcare billing, insurance verification, patient financial counseling, revenue cycle, or patient access operations. - Strong understanding of insurance verification, benefits review, and patient financial responsibility. - Comfortable explaining medical billing and insurance information to patients in a clear, supportive manner. - Experience working within payer portals, EMR systems, and healthcare workflows. - Excellent communication and customer service skills with the ability to de-escalate patient concerns professionally. - Strong attention to detail and documentation accuracy. - Ability to work independently in a remote environment while collaborating across teams. - Bilingual in English and Spanish required. - High school diploma or equivalent (GED) required. Requirements - Experience with Athena Practice / Centricity. - Previous experience in a healthcare call center or centralized business office environment. - Familiarity with front-end revenue cycle processes including authorizations, referrals, and financial clearance. - Experience using Excel, Google Sheets, or reporting dashboards. Benefits - Medical, Dental, and Vision Insurance. - 401(k) with Company Match. - Paid Time Off (PTO) + Paid Company Holidays. - Company-Paid Life Insurance. - Short-Term Disability Insurance. - Employee Assistance Program (EAP). - Career Growth & Development Opportunities. - A collaborative, patient-focused culture committed to operational excellence and career development.

Role Description Metro Vein Centers is seeking a Bilingual Patient Service Center Representative to join our growing team! This role functions as a remote extension of our in-clinic front desk team—answering inbound calls, responding to patient questions, rescheduling appointments, verifying insurance, and supporting patient inquiries with empathy and accuracy. You’ll be the friendly voice patients hear when they call us, ensuring they feel supported and informed at every step of their care journey. - Communicate with patients in an omni-channel fashion via phone, email and text messaging - Answer and place inbound and outbound calls to support existing patients - Reschedule appointments, call back missed calls, and manage no-show/cancellation lists - Verify insurance and confirm appointment details - Respond to general patient inquiries and triage questions appropriately - Maintain high call quality scores and meet performance metrics - Collaborate with internal teams to support a seamless patient experience - Maintain documentation in our EMR and follow call center protocols Qualifications - Bilingual in English and Spanish (required) - Experience working in a medical office or healthcare call center preferred - Experience verifying medical insurance for coverage - Comfortable working with patients over the phone and navigating EMR systems - Organized, dependable, and calm under pressure - Able to manage competing priorities and stay focused in a fast-paced environment - Excellent communication and customer service skills - A team-first attitude with strong attention to detail Requirements - Schedule: - Monday: 11:30 AM - 10:00 PM - Friday: 9:30 AM - 8:00 PM - Saturday: 8:00 AM - 6:00 PM - Sunday: 9:00 AM - 6:00 PM Benefits - Medical, Dental, and Vision Insurance - 401(k) with company match - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities Compensation $20 — $24 USD Company Description Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. - Over 60 clinics across 7 states - Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry - This is a fully remote position

Role Description We’re seeking a detail-oriented, results-driven Claims Resolution Specialist to support our billing and revenue cycle operations. In this role, you’ll manage assigned claims, follow up on denials, ensure accurate and timely payment, and support the financial health of our clinics through effective payer engagement. - Investigate and resolve claim denials and underpayments from insurance providers - Research payer-specific policies and submit accurate, timely appeals - Follow up on unpaid or delayed claims using payer portals and internal billing systems - Monitor aging reports and prioritize claims follow-up based on timely filing and payer deadlines - Perform insurance re-verification as needed and reprocess claims to appropriate payers - Accurately post payments and adjustments, including co-payments, deductibles, and coinsurance - Support billing operations, including charge entry, rejection resolution, and documentation reviews - Collaborate with internal teams to escalate payer issues and reduce future denials - Maintain meticulous records of follow-ups, appeal status, and payment resolutions in the EMR Qualifications - 4+ years of experience in medical billing, claims resolution, or insurance follow-up - 1+ years experience working remotely - Solid understanding of insurance guidelines, claim cycles, and payer behavior - Proficiency with CPT, ICD-10, and medical billing workflows - Comfortable using payer portals, EMR systems, and Excel/Google Sheets - Organized, self-motivated, and accountable with strong time management skills - Clear written and verbal communication when working with both payers and internal teams - High school diploma or equivalent required Requirements - Familiarity with Centricity EMR - Previous experience in surgical or specialty practice billing - Knowledge of revenue cycle metrics and KPIs Benefits - Medical, Dental, and Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities Schedule Monday - Friday Compensation $20 — $25 USD

Role Description As the Senior Manager of Patient Intake, your mission is to lead a high-performance department of 3 managers and 60+ Patient Intake Coordinators (SDRs). You are the primary driver of total department performance. Your success is measured by your ability to remove administrative friction from your managers, allowing them to focus 80% of their time on call coaching, and by your ability to systematically shift the agent performance bell curve to the right. Key Outcomes (The Scorecard) - Bell Curve Shift: - Increase the "Mean" performance of the total PIC team. - Move the bottom 20% of performers into the "B" player tier and the "B" players into the "A" player tier. - Manager Enablement: - Successful off-boarding of 90% of non-coaching administrative tasks (reporting, scheduling, capacity planning) from the direct managers' plates. - Department KPIs: - 10–20 booked evaluations with U/S per agent/day. - 55%+ Conversion on qualified Leads. - Attendance rate. - Operational Efficiency: - Maintaining 95+% CRM (HubSpot) and EMR (Athena) documentation accuracy across all pods. Core Responsibilities - Strategic Performance Management: - Analyze daily, weekly, and monthly performance data to identify "The Gap". - Develop and implement "Delta Training" programs to address systemic performance issues. - Lead the "Will vs. Skill" calibration for the entire department. - Manager Enablement & Mentorship: - Serve as the "Shield" for direct managers by taking over all administrative reporting, scheduling, and payroll tasks. - Conduct weekly 1:1s with managers focused on their coaching efficacy. - Audit manager coaching sessions to ensure consistency in the 5-Step Sales Process and the "Three A's" (Acknowledge, Answer, Ask). - Operational Infrastructure (The Administrative Engine): - Manage the "Admin Stack": Handle all reporting in HubSpot and Dialpad, manage agent schedules, and oversee capacity planning. - Optimize the "Call Flow": Work with the tech team to build and refine interactive call flows. - Lead "Lead Flow Management": Partner with Marketing to ensure lead quality and volume are balanced. Qualifications - The "Coach of Coaches" Mentality: Proven track record of managing managers in a high-volume SDR/Sales environment. - Analytical Rigor: Ability to use data to diagnose performance issues. - Operational Discipline: Enjoys building systems for others to execute within. - Medical Sales/SDR Background: Experience in a high-volume patient intake or medical sales environment is preferred. Benefits - Medical, Dental, and Vision Insurance - 401(k) - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities

Role Description Metro Vein Centers is seeking a Patient Service Center Representative to join our growing team! This role functions as a remote extension of our in-clinic front desk team—answering inbound calls, responding to patient questions, rescheduling appointments, verifying insurance, and supporting patient inquiries with empathy and accuracy. You’ll be the friendly voice patients hear when they call us, ensuring they feel supported and informed at every step of their care journey. - Communicate with patients in an omni-channel fashion via phone, email, and text messaging - Answer and place inbound and outbound calls to support existing patients - Reschedule appointments, call back missed calls, and manage no-show/cancellation lists - Verify insurance and confirm appointment details - Respond to general patient inquiries and triage questions appropriately - Maintain high call quality scores and meet performance metrics - Collaborate with internal teams to support a seamless patient experience - Maintain documentation in our EMR and follow call center protocols Qualifications - Bilingual in English and Spanish (required) - Experience working in a medical office or healthcare call center preferred - Comfortable working with patients over the phone and navigating EMR systems - Organized, dependable, and calm under pressure - Able to manage competing priorities and stay focused in a fast-paced environment - Excellent communication and customer service skills - A team-first attitude with strong attention to detail Requirements - Schedule: - Monday: 1:30 PM - 10:00 PM - Tuesday: 1:00 PM - 9:30 PM - Wednesday: Off - Thursday: 1:00 PM - 9:20 PM - Friday: 12:00 PM - 8:00 PM - Saturday: Off - Sunday: 9:00 AM - 5:30 PM Benefits - Medical, Dental, and Vision Insurance - 401(k) - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities Compensation $20 — $24 USD

Role Description In this position, you’ll serve as a key resource for the coding team. You’ll help guide coders by answering questions, offering coaching, and mentoring where needed. You’ll also perform regular audits to make sure coding is accurate and compliant, and provide support with claims processing when issues come up. In addition, this position will work closely with the Coding Supervisor to help keep daily operations running smoothly. - Review patient records and accurately assign appropriate ICD-10-CM, CPT, and HCPCS codes for diagnoses, procedures, and treatments. - Collaborate with healthcare providers to clarify information and ensure complete and accurate documentation for coding. - Maintain up-to-date knowledge of coding standards, medical terminology, relevant regulatory requirements, and internal MVC policies. - Responsible for reviewing and updating MVC code set with off-cycle and annual ICD10/HCPCS/CPT updates. - Serve as the subject matter expert for coding team by answering any coding-related questions and providing guidance on complex coding scenarios, ensuring adherence to current coding guidelines and regulations (ICD-10, CPT, HCPCS). - Assist with new hire training and provide ongoing education and support for coders to help them enhance their coding skills, improve accuracy, and stay current with coding changes. - Regularly audit the work of coding team members to ensure the accuracy and completeness of assigned codes, verifying proper documentation and compliance with payer requirements, and identify areas of improvement with providing actionable feedback. - Ensure all coding processes align with regulatory standards, including HIPAA, payer requirements, and company policies. - Contact payers as needed to resolve coding-related rejections or denials and submit any required corrected claims. - Perform additional duties and/or projects as assigned by coding leadership to support the MVC coding team’s operations. Qualifications - Advanced knowledge of ICD-10, CPT, and HCPCS coding systems, medical terminology, anatomy and physiology, and healthcare CMS/payer specific documentation requirements. - Strong attention to detail and accuracy in coding and documentation. - Demonstrated computer literacy and ability to efficiently navigate Electronic Medical Records (EMR) systems. - Ability to work independently, unsupervised, and manage time appropriately. - Excellent verbal and written communication abilities. Requirements - Certified Professional Coder (CPC), Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or equivalent certification required. - Minimum of four years of medical coding experience (multi-specialty or vascular coding preferred). - Successfully complete and pass a coding assessment. - Previous experience with GE Centricity/Athena EMR preferred. - Availability to travel 5-10% to West Bloomfield, MI. - At least one year experience working remotely. - Must be located in one of our operating states: NY, NJ, MI, PA, CT, TX, AZ, IL, GA. Benefits - Medical, Dental, and Vision Insurance. - 401(k) with Company Match. - Paid Time Off (PTO) + Paid Company Holidays. - Company-Paid Life Insurance. - Short-Term Disability Insurance. - Employee Assistance Program (EAP). - Career Growth & Development Opportunities.

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. We are seeking a Medical Authorization Specialist to support our back-end revenue cycle operations. This role focuses on obtaining timely prior authorizations for surgical procedures and ensuring proper documentation is in place to avoid delays in patient care. You’ll work closely with insurance portals (especially Availity), collaborate with clinical teams, and enter accurate data into our EMR (Centricity). The ideal candidate is detail-oriented, organized, and has prior experience with medical necessity documentation, insurance guidelines, and surgical pre-certifications. What You’ll Do - Submit and manage prior authorization requests for surgical procedures - Review patient charts and ensure medical necessity documentation meets payer requirements - Monitor and respond to insurance denials or additional documentation requests - Communicate directly with payers, clinical staff, and other departments to resolve issues - Update authorization status in the EMR (Centricity) and maintain accurate internal records - Use online insurance portals (e.g., Availity) to process and track authorizations - Support a high-volume environment while maintaining attention to detail and deadlines What You’ll Bring - 3-4+ years of prior authorization experience in a medical or surgical setting - Strong familiarity with insurance portals, especially Availity - Understanding of medical necessity requirements and surgical documentation - Comfort navigating EMRs and entering detailed case notes (Centricity experience is a plus) - Strong communication and collaboration skills - High school diploma or equivalent required Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: - Medical, Dental, and Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities Compensation - Staring at $20.00 & Up Based on Experience #LI-remote The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: - Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. - Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. - A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. - Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. - Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. This is not a generic sales role. We’re hiring a Sales Development Representative (SDR) - internally named, Patient Intake Coordinator, with experience in medical call centers, front desk patient scheduling, or insurance-based sales. You’ll serve as the first voice a patient hears, managing phone conversations with empathy and urgency while verifying insurance, overcoming objections, and securing appointments across our 60+ clinics. As a Patient Intake Coordinator, your mission is to connect with prospective patients, bring clarity to their symptoms and treatment options, and confidently guide them to book a vein evaluation and ultrasound. You are the frontline driver of new patient growth, ensuring every interaction is patient-first, educational, and action-oriented. Success in this role requires a deep understanding of healthcare workflows, confidence navigating insurance barriers, and prior experience converting calls into booked visits. If you’ve worked in a medical practice, urgent care center, or dental front desk—and know how to guide patients, ask the right questions, and document accurately in EMRs—this is for you. Language SkillsWe welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Compensation & Schedule - Base Pay: $25/hour - On-Target Earnings (OTE): $65,000–$75,000 annually (includes base + commission) - Schedule: Full-time | Includes evenings and one weekend day What You’ll Do - Serve as the first point of contact for new patient leads - Proactively connect with patients via inbound and outbound phone calls, email, and text - Build rapport, answer questions, and guide patients to book consultations at over 60 nationwide clinics - Communicate insurance coverage and payment options clearly to minimize booking barriers - Verify insurance, initiate authorization requests, and manage CRM/EMR documentation - Troubleshoot patient concerns and tailor your messaging to improve conversion rates (CVR) - Collaborate with internal teams to ensure a seamless handoff to clinical care - Continuously refine your approach based on feedback and performance data What Success Looks Like Your performance will be measured by: - Activity & Productivity: Maintain high engagement by making and taking up to 100 calls per day. - Appointment Booking: Consistently book 10 to 15 evaluations with an ultrasound (U/S) per day. - Conversion Performance: Achieve a 55%+ conversion rate on qualified calls. - Operational Excellence: Deliver a consistent, patient-first experience aligned with QA guidelines and document 100% of interactions accurately in CRM/EMR systems. - Speed and efficiency in response times and follow-up - Patient satisfaction scores (NPS, direct feedback) What You’ll Bring - Drive & Resilience: A competitive work ethic and a "productivity mindset". You should be energized by scoreboards and metrics, with a high resilience to rejection. - Sales Execution: Strong persuasion and objection-handling skills. You are comfortable "controlling a conversation" and moving a patient from initial interest to a scheduled visit. - Operational Discipline: The ability to navigate multiple tools (CRM, EMR, and phone systems) simultaneously with high attention to detail under pressure. - Coachability: A commitment to growth, with the ability to act on coaching and feedback quickly to improve performance. - Background Preference: Experience in sales (e.g., cold calling) or high-volume service environments (e.g., military or hospitality) is highly valued. - Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: - Medical, Dental, and Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) #LI-remote Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $25—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: - Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. - Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. - A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. - Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. - Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.