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Collaboration Presales Engineer
Location
United States
Posted
2 days ago
Salary
$121.8K - $180.2K / year
Seniority
Mid Level
Job Description
Collaboration Presales Engineer
HP
Role Description This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues—particularly around enterprise collaboration and unified communications solutions. The role collaborates with internal teams on account planning, sales strategy, and customized HP collaboration and video conferencing solutions, while mentoring junior team members. The role navigates complex technical customer challenges involving cloud, SaaS, and HP collaboration technologies and works toward customer satisfaction and the organization’s growth. Responsibilities - Leads the design of complex, innovative, and strategic solutions—including enterprise collaboration, video conferencing, and unified communications environments. - Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor. - Delivers compelling presentations and demonstrations to executive-level customers, articulating the value proposition of the organization’s solutions. - Develops and executes strategic account plans for high-profile customers, coordinating with sales teams. - Leads the design and implementation of intricate integrations between HP collaboration endpoints and third-party or cloud platforms. - Tackles intricate technical challenges and unexpected customer issues related to audio quality, video performance, and device interoperability. - Leads or contributes to high-impact initiatives that drive revenue growth and improve operational efficiency. - Identifies potential risks associated with complex collaboration architectures and develops mitigation strategies. - Organizes and facilitates innovation workshops focused on modern collaboration use cases. - Acts as a mentor to junior team members, guiding their professional growth and promoting a culture of excellence. Qualifications - Four-year or Graduate Degree in Sales, Marketing, Business Administration, Computer Science, or related discipline, or commensurate work experience. - Typically has 5–10 years of work experience, preferably in technical selling, consultative selling, presales engineering, account management, or enterprise collaboration solutions. Requirements - HP collaboration solutions, including video conferencing systems, conference phones, speakerphones, and professional headsets. - Unified Communications (UC) and collaboration platforms (e.g., Microsoft Teams, Zoom, Webex). - Demonstration and executive presentation skills. - Presales and solution consulting. - Sales Process, Sales Prospecting, and Request for Proposal (RFP) responses. - Device provisioning, firmware management, and lifecycle management for collaboration endpoints. - Cloud Computing & Cloud Services. - Software as a Service (SaaS). - Application Programming Interfaces (APIs) and integrations. - Enterprise Application Software. - IT Infrastructure and Virtualization. - Customer Success Management. - Product Management and New Product Development. - Extract, Transform, Load (ETL) concepts. Benefits - Health insurance. - Dental insurance. - Vision insurance. - Long term/short term disability insurance. - Employee assistance program. - Flexible spending account. - Life insurance. - Generous time off policies, including: - 4-12 weeks fully paid parental leave based on tenure. - 13 paid holidays. - Additional flexible paid vacation and sick leave.
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