Komodor

Who are we? Komodor is an AI-powered SRE platform that helps engineering teams proactively manage reliability at scale. By combining deep system context with AI-driven insights and automation, Komodor enables DevOps, SREs, and developers to quickly understand issues, prevent incidents, and operate complex cloud-native environments with confidence. We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for innovation and customer-centric excellence. Core Mission: Your primary mission is to connect deeply with our technical customers, understanding their unique DevOps challenges and delivering unparalleled value. You operate at the intersection of business outcomes and technical adoption; you don't build the solution, but you own whether the customer believes it's working. Your role involves understanding each customer's unique business and technical needs, goals, and challenges, allowing you to tailor our solution accordingly. You will ensure customers are successful through their path to production value by understanding where they are in their Kubernetes journey, diagnosing adoption gaps, and driving time-to-value with a hands-on, prescriptive approach to ensure a smooth implementation and adoption process; all while emphasizing the seamless experience provided by Komodor. Your Core Mission will encompass: - Driving Success: Ensure that customers fully leverage Komodor's AI SRE and cost optimization capabilities, Accelerating MTTR and optimizing Kubernetes costs. - Impactful Engagement: Navigate a diverse customer portfolio, bringing a point of view to each customer interaction on where value is being left on the table. - Building Connections: Create robust relationships with stakeholders, advancing Komodor's footprint in the Kubernetes ecosystem. - Customer Retention & Expansion: Retain and grow customer engagement by identifying opportunities to extend our reach and value. - Collaborative Integration: Work in collaboration with Komodor's product, solutions, and sales teams to amplify customer demand an Requirements Qualifications: - Bachelor's degree in Computer Engineering or a related field (or equivalent work experience). - Proven experience working with Engineering and DevOps professionals on customer side - Proven 3 years of experience as a Customer Success Manager, Technical Account Manager or other customer facing role that requires strong organizational and technical understanding of our persona - Fluency in AI (models/skills/pipelines) required - Working knowledge of the monitoring/observability ecosystem is required. - Working knowledge of cloud native/DevOps tools and Cloud computing - Big plus - Strong interpersonal and communication skills, with the ability to build rapport and trust with customers. - Problem-solving mindset and ability to navigate challenging situations with diplomacy and professionalism and “can-do” attitude. - Great presentation skills and bias to communicating value and impact. - Comfortable delivering training and enablement in a 1:1 or team based setting to facilitate adoption - Excellent organizational and project management skills required - Proficiency in CRM software, product usage and other CS related tools. - Demonstrated ability to collaborate and work effectively in a team environment. - You’re proactive and drive meaningful outcomes with customers. . What do we offer? - Remote first culture - Great culture and perks. - Options & benefits. - Growth opportunities! - Industry Conferences - Contribution to local communities by hosting, participating and encouraging our employees to be better ambassadors. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description As an Enterprise Account Executive at Komodor, you will take the lead in selling our solutions to development teams and DevOps within enterprise organizations. Your deep understanding of these technical domains will help you identify customer pain points and communicate the value of our offerings. - Close business to meet and exceed monthly, quarterly, and annual bookings objectives. - Proactively prospect, identify, qualify, and develop a sales pipeline into enterprise accounts. - Evaluate, qualify, and convert incoming leads, gathering information and following up with appropriate decision makers. - Build strong and effective relationships, resulting in growth opportunities. - Collaborate closely with the Sales Engineering team to address technical questions and concerns. - Work closely with Customer Success Managers and Solutions Architects team to achieve customer satisfaction. - Facilitate customer engagements; helping connect customers to the right internal and external resources to follow up and close deals. - Know our products, competitive landscape, and sales pitch to deliver the right messaging to the right audiences. - Look for and implement improvements to sales processes, tools, and materials. Qualifications - 5+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business. - Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the SRE / DevOps / Platform Engineering persona being a plus. - Demonstrated ability to articulate the business value of complex enterprise technology. - A track record of overachievement and hitting sales targets. - Skilled in managing time and resources; sound approach to qualifying opportunities. - Possess aptitude to learn quickly and establish credibility. High EQ and self-aware. - Passionate about growing your career around an established market with a ton of momentum. - Developing and maintaining an in-depth understanding of the Komodor platform and products. - Relentless focus on customer success and meeting the needs of present and future customers. - Willingness to travel for client meetings and industry events as needed. Benefits - Great culture and perks. - Options & benefits. - Growth opportunities! - Wellness and Employee experience events. - Contribution to local communities by hosting, participating, and encouraging our employees to be better ambassadors.

Who are we? Komodor is an AI-powered SRE platform that helps engineering teams proactively manage reliability at scale. By combining deep system context with AI-driven insights and automation, Komodor enables DevOps, SREs, and developers to quickly understand issues, prevent incidents, and operate complex cloud-native environments with confidence. We are looking for a passionate Mid Market Account Executive to help Komodor continue to establish itself as the global standard for managing K8s at scale leveraging the leading AI SRE on the market. You will be a part of realizing a vision where we help our customers in cloud engineering solve major pain around productivity, scalability, and support for their customers. Core Mission: As a Mid Market Account Executive you will be responsible for prospecting and closing new business while partnering with Customer Experience to expand on this business over time. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about products. Your expertise will be critical in helping articulate the value of our products. Most importantly, at Komodor you will be challenged, learn, teach, and collaborate with a fun team of people building an amazing culture together. This role is remote from NorthCal OR Texas OR Chicago but we gather quarterly and monthly time permitting. **The Salary Range for this role will be $180K-$220K Total OTE** In This Job You Will: - Close business to meet and exceed monthly, quarterly and annual bookings objectives - Proactively prospect, identify, qualify and develop a sales pipeline into enterprise accounts - Evaluate, qualify and convert incoming leads, gathering information and following up with appropriate decision makers - Build strong and effective relationships, resulting in growth opportunities - Collaborate closely with the Sales Engineering team to address technical questions and concerns. - Work closely with Customer Success Managers and Solutions Architects team to achieve customer satisfaction - Facilitate customer engagements; helping connect customers to the right internal and external resources to follow up and close deals. - Know our products, competitive landscape and sales pitch to deliver the right messaging to the right audiences. - Look for and implement improvements to sales processes, tools, and materials. Requirements You are: - 3+ years sales of quota-carrying experience in a fast-paced and competitive market with a focus on new business. Experience in the field a plus. - Meaningful sales experience at earlier stage startups (Series A - C) - Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the SRE / DevOps / Platform Engineering persona being a plus - Demonstrated ability to articulate the business value of complex enterprise technology. - A track record of overachievement and hitting sales targets - Previous Sales Methodology training (e.g. MEDDPICC, SPIN, Challenger Sales) - Driven and competitive: Possess a strong desire to be successful - Skilled in managing time and resources; sound approach to qualifying opportunities - Possess aptitude to learn quickly and establish credibility. High EQ and self-aware - Passionate about growing your career around an established market with a ton of momentum - Developing and maintaining an in-depth understanding of the Komodor platform and products - Strong written, verbal, online and in-person communication skills - Location in NY Metro region of the United States - Willingness to travel for client meetings and industry events as needed. What we offer: - Great culture and perks. - Options & benefits. - Growth opportunities! - Wellness and Employee experience events. - Contribution to local communities by hosting, participating and encouraging our employees to be better ambassadors. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description We are looking for a passionate Mid Market Account Executive to help Komodor continue to establish itself as the global standard for managing K8s at scale leveraging the leading AI SRE on the market. You will be a part of realizing a vision where we help our customers in cloud engineering solve major pain around productivity, scalability, and support for their customers. As a Mid Market Account Executive you will be responsible for: - Prospecting and closing new business while partnering with Customer Experience to expand on this business over time. - Identifying, nurturing, and closing opportunities with both new and existing customers. - Managing forecasts and tracking customer data. - Using a consultative sales approach to learn about the customer's needs first before discussing products. - Articulating the value of our products. This role is remote from the NorthCal region but we gather quarterly and monthly time permitting. The Salary Range for this role will be $180K-$220K Total OTE In This Job You Will: - Close business to meet and exceed monthly, quarterly and annual bookings objectives. - Proactively prospect, identify, qualify and develop a sales pipeline into enterprise accounts. - Evaluate, qualify and convert incoming leads, gathering information and following up with appropriate decision makers. - Build strong and effective relationships, resulting in growth opportunities. - Collaborate closely with the Sales Engineering team to address technical questions and concerns. - Work closely with Customer Success Managers and Solutions Architects team to achieve customer satisfaction. - Facilitate customer engagements; helping connect customers to the right internal and external resources to follow up and close deals. - Know our products, competitive landscape and sales pitch to deliver the right messaging to the right audiences. - Look for and implement improvements to sales processes, tools, and materials. Qualifications - 3+ years sales of quota-carrying experience in a fast-paced and competitive market with a focus on new business. Experience in the field a plus. - Meaningful sales experience at earlier stage startups (Series A - C). - Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the SRE / DevOps / Platform Engineering persona being a plus. - Demonstrated ability to articulate the business value of complex enterprise technology. - A track record of overachievement and hitting sales targets. - Previous Sales Methodology training (e.g. MEDDPICC, SPIN, Challenger Sales). - Driven and competitive: Possess a strong desire to be successful. - Skilled in managing time and resources; sound approach to qualifying opportunities. - Possess aptitude to learn quickly and establish credibility. High EQ and self-aware. - Passionate about growing your career around an established market with a ton of momentum. - Developing and maintaining an in-depth understanding of the Komodor platform and products. - Strong written, verbal, online and in-person communication skills. - Location in NY Metro region of the United States. - Willingness to travel for client meetings and industry events as needed. Benefits - Great culture and perks. - Options & benefits. - Growth opportunities! - Wellness and Employee experience events. - Contribution to local communities by hosting, participating and encouraging our employees to be better ambassadors. Company Description We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Close business to meet and exceed monthly, quarterly and annual bookings objectives. • Proactively prospect, identify, qualify and develop a sales pipeline into enterprise accounts. • Evaluate, qualify and convert incoming leads, gathering information and following up with appropriate decision makers. • Build strong and effective relationships, resulting in growth opportunities. • Collaborate closely with the Sales Engineering team to address technical questions and concerns. • Work closely with Customer Success Managers and Solutions Architects team to achieve customer satisfaction. • Facilitate customer engagements; helping connect customers to the right internal and external resources to follow up and close deals. • Know our products, competitive landscape and sales pitch to deliver the right messaging to the right audiences. • Look for and implement improvements to sales processes, tools, and materials.

Who are we? Komodor is an AI-powered SRE platform that helps engineering teams proactively manage reliability at scale. By combining deep system context with AI-driven insights and automation, Komodor enables DevOps, SREs, and developers to quickly understand issues, prevent incidents, and operate complex cloud-native environments with confidence. We are looking for a passionate Mid Market Account Executive to help Komodor continue to establish itself as the global standard for managing K8s at scale leveraging the leading AI SRE on the market. You will be a part of realizing a vision where we help our customers in cloud engineering solve major pain around productivity, scalability, and support for their customers . Core Mission: As a Mid Market Account Executive you will be responsible for prospecting and closing new business while partnering with Customer Experience to expand on this business over time. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about products. Your expertise will be critical in helping articulate the value of our products. Most importantly, at Komodor you will be challenged, learn, teach, and collaborate with a fun team of people building an amazing culture together. This role is remote but we gather quarterly and monthly time permitting. In This Job You Will: Close business to meet and exceed monthly, quarterly and annual bookings objectives Proactively prospect, identify, qualify and develop a sales pipeline into enterprise accounts Evaluate, qualify and convert incoming leads, gathering information and following up with appropriate decision makers Build strong and effective relationships, resulting in growth opportunities Collaborate closely with the Sales Engineering team to address technical questions and concerns. Work closely with Customer Success Managers and Solutions Architects team to achieve customer satisfaction Facilitate customer engagements; helping connect customers to the right internal and external resources to follow up and close deals. Know our products, competitive landscape and sales pitch to deliver the right messaging to the right audiences. Look for and implement improvements to sales processes, tools, and materials. You are: 3+ years sales of quota-carrying experience in a fast-paced and competitive market with a focus on new business. Experience in the field a plus. Meaningful sales experience at earlier stage startups (Series A - C) Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the SRE / DevOps / Platform Engineering persona being a plus Demonstrated ability to articulate the business value of complex enterprise technology. A track record of overachievement and hitting sales targets Previous Sales Methodology training (e.g. MEDDPICC, SPIN, Challenger Sales) Driven and competitive: Possess a strong desire to be successful Skilled in managing time and resources; sound approach to qualifying opportunities Possess aptitude to learn quickly and establish credibility. High EQ and self-aware Passionate about growing your career around an established market with a ton of momentum Developing and maintaining an in-depth understanding of the Komodor platform and products Strong written, verbal, online and in-person communication skills Location in NY Metro region of the United States Willingness to travel for client meetings and industry events as needed. What we offer: Great culture and perks. Options & benefits. Growth opportunities! Wellness and Employee experience events. Contribution to local communities by hosting, participating and encouraging our employees to be better ambassadors. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.