DentalXChange logo
DentalXChange

The dental RCM platform

Senior Account Executive

Account ExecutiveSalesFull TimeRemoteSeniorTeam 51-200Since 1989H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$33 - $36 / hour

Seniority

Senior

Associate Degree2 yrs expEnglish

Job Description

Senior Account Executive

DentalXChange

• Respond to inbound leads within a defined SLA window; prioritize speed without sacrificing personalization. • Conduct structured discovery calls to understand each practice’s workflows, pain points, and goals before presenting a solution. • Tailor product demonstrations to the specific operational context of each prospect, not a generic deck run. • Manage all active opportunities in Salesforce with accurate stage, close date, and next step documentation. • Own the full sales cycle from first contact through contract execution, working with internal stakeholders as needed to remove blockers. • Build relationships with dental consultants, DSO administrators, and practice advocates who can surface and influence buying decisions. • Engage current customers handed to sales because they raised their hand, are growing or were flagged by Support as a sales opportunity. • Identify cross-sell and upsell opportunities based on practice size, claim volume, and gaps in their current DXC product footprint. • Execute expansion conversations with the same preparation and follow-through applied to new business, not as an afterthought. • Coordinate with Client Success on accounts that need support before an expansion motion makes sense. • Track and report on expansion revenue alongside new logo metrics as part of regular forecasting. • Maintain an accurate, up-to-date pipeline always; CRM hygiene is not optional. • Participate in weekly pipeline reviews with clear visibility into deal stage, risk, and expected close. • Submit weekly and monthly forecasts with confidence levels and supporting rationale. • Flag deal risks early rather than holding them until close week. • Consistently meet company and department policies and expectations including those surrounding attendance. • Comply with all federal, state, accreditation and institutional policies and procedures. • Maintain confidentiality standards and expectations. • Exhibit exceptional internal and external customer service with all individuals. • Observe security responsibilities and practices. • Live DentalXChange’s company values: Actively Care, Try Hard, Be Humble, and Feedback is a Gift. • Other duties as assigned.

Job Requirements

  • Associate degree or 2 years of related experience preferred
  • Minimum 2 years of B2B sales experience; SaaS or health-tech background a plus
  • Experience managing a full sales cycle, including discovery, demonstration, negotiation, and close
  • Comfortable managing a mixed motion: inbound acquisition alongside cross-sell and upsell to current customers
  • Proficient in CRM tools (Salesforce preferred); treats pipeline hygiene as a professional standard, not a manager’s request
  • Proficient in all MS Office applications and use of the internet
  • Strong verbal and written communication; able to adapt tone and depth to different audiences, from a solo practitioner to a DSO administrator
  • Organized, accountable, and capable of managing multiple active deals without dropping follow-through.

Benefits

  • Medical, dental, and vision benefits – eligible first of the month after start date
  • Unlimited PTO
  • Paid time off for sick, jury duty, bereavement
  • 10 company paid holidays
  • 401k with company match
  • Health Advocate
  • Healthcare and dependent care flexible spending accounts
  • Friendly co-workers and a positive culture!

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