The dental RCM platform
Senior Account Executive
Location
United States
Posted
1 day ago
Salary
$33 - $36 / hour
Seniority
Senior
Job Description
Senior Account Executive
DentalXChange
• Respond to inbound leads within a defined SLA window; prioritize speed without sacrificing personalization. • Conduct structured discovery calls to understand each practice’s workflows, pain points, and goals before presenting a solution. • Tailor product demonstrations to the specific operational context of each prospect, not a generic deck run. • Manage all active opportunities in Salesforce with accurate stage, close date, and next step documentation. • Own the full sales cycle from first contact through contract execution, working with internal stakeholders as needed to remove blockers. • Build relationships with dental consultants, DSO administrators, and practice advocates who can surface and influence buying decisions. • Engage current customers handed to sales because they raised their hand, are growing or were flagged by Support as a sales opportunity. • Identify cross-sell and upsell opportunities based on practice size, claim volume, and gaps in their current DXC product footprint. • Execute expansion conversations with the same preparation and follow-through applied to new business, not as an afterthought. • Coordinate with Client Success on accounts that need support before an expansion motion makes sense. • Track and report on expansion revenue alongside new logo metrics as part of regular forecasting. • Maintain an accurate, up-to-date pipeline always; CRM hygiene is not optional. • Participate in weekly pipeline reviews with clear visibility into deal stage, risk, and expected close. • Submit weekly and monthly forecasts with confidence levels and supporting rationale. • Flag deal risks early rather than holding them until close week. • Consistently meet company and department policies and expectations including those surrounding attendance. • Comply with all federal, state, accreditation and institutional policies and procedures. • Maintain confidentiality standards and expectations. • Exhibit exceptional internal and external customer service with all individuals. • Observe security responsibilities and practices. • Live DentalXChange’s company values: Actively Care, Try Hard, Be Humble, and Feedback is a Gift. • Other duties as assigned.
Job Requirements
- Associate degree or 2 years of related experience preferred
- Minimum 2 years of B2B sales experience; SaaS or health-tech background a plus
- Experience managing a full sales cycle, including discovery, demonstration, negotiation, and close
- Comfortable managing a mixed motion: inbound acquisition alongside cross-sell and upsell to current customers
- Proficient in CRM tools (Salesforce preferred); treats pipeline hygiene as a professional standard, not a manager’s request
- Proficient in all MS Office applications and use of the internet
- Strong verbal and written communication; able to adapt tone and depth to different audiences, from a solo practitioner to a DSO administrator
- Organized, accountable, and capable of managing multiple active deals without dropping follow-through.
Benefits
- Medical, dental, and vision benefits – eligible first of the month after start date
- Unlimited PTO
- Paid time off for sick, jury duty, bereavement
- 10 company paid holidays
- 401k with company match
- Health Advocate
- Healthcare and dependent care flexible spending accounts
- Friendly co-workers and a positive culture!
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