Manager, Hiring Events Team

Location

United States

Posted

1 day ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Manager, Hiring Events Team

CIEE Barcelona

• Collaborate with lateral CIEE teams, host employers, and international representatives on multiple platforms • Orchestrate virtual and in-person hiring events: create calendar invitations, send reminders to event participants, and communicate adjustments efficiently • Allocate host employer positions, communicate requirements to international representatives, and make shifts as needed • Provide live technical support to all stakeholders during hiring events • Proactively monitor event enrollment and ensure completion of pre-interview requirements • Provide professional and consistent customer service to all stakeholders • Manage post-event reporting and maintain accurate hiring records in CIEE’s database, including generation and disbursal of reports to external stakeholders • Seek continuous improvement to virtual and in-person hiring event processes and update training and event materials annually • Train colleagues on web-based hiring services and new processes as needed • Conduct interviews of applicants for placement into seasonal positions and assist teammates as needed with adjacent hiring services • Manage teams that coordinate the hiring events: meet with team members weekly to ensure hiring goals are met and standards are met • Work with international representatives to ensure enrollments and placements are occurring • Analyze data to determine agent hiring service allocation • Regularly work with team to review job inventory to ensure appropriate strategic decisions are made • Work with Employer Sales Managers keeping them up to date on job inventory, country goals and event timing • Keep teams up to date on results of hiring events goals vs. actuals • Track hiring service popularity to ensure appropriate staffing • Report on performance of hiring services and hires by service • Other duties as assigned

Job Requirements

  • Bachelor's degree
  • Two years of experience working in a customer-facing/client management role
  • Experience in event planning and scheduling preferred, knowledge of virtual event management a plus
  • High level of computer skills including MS Office Suite; Salesforce and advanced Excel experience (e.g., development of macros) preferred
  • Excellent interpersonal and communication skills, both written and verbal
  • Very high-level customer service, critical thinking, and problem-solving skills
  • Self-starter with ability to take initiative and drive projects independently
  • Experience delivering results in a fast-paced team environment
  • Strong organizational skills with high level of attention to detail
  • Demonstrated ability to work with people, both in gathering information and communicating project direction and status
  • Strong ability to multi-task while overseeing daily projects and events
  • Some early morning and evening work required to accommodate host schedules
  • Some travel may be requested to attend overseas hiring events as well as domestic travel
  • Readiness to grow and develop yourself, our stakeholders, and our program
  • Ability to embrace CIEE’s culture and Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving)

Benefits

  • Paid time off
  • Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad and TEFL Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental and vision)
  • Flexible Spending Accounts/Health Savings Account (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

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