Role Description This is not a typical sales role. We are a luxury London-based fine art portrait studio dedicated to women’s empowerment and transformation. As an Inside Sales Representative, you are the first point of contact for women embarking on a deeply personal journey of self-discovery. Your mission is to conduct high-empathy discovery calls, qualify potential guests, and book them into life-changing photography experiences. We are looking for a high-performing professional who thrives on accountability, loves hitting targets, and feels comfortable navigating intimate conversations regarding body image and confidence. Key Responsibilities - Conduct high-volume discovery calls with leads generated through social media ads. - Manage "Speed to Lead" by responding to 90% of inquiries within 15 minutes. - Qualify potential guests to ensure they are a fit for the studio’s luxury high-ticket model. - Expertly handle objections and close bookings with a target rate of 40%. - Maintain a high show rate (80%+) through diligent follow-up and relationship building. - Manage calendars and maintain meticulous notes within the CRM. - Maintain a high level of performance, aiming for 20+ qualified bookings per week. - Proven B2C (Business-to-Consumer) sales experience with a strong track record of selling directly to consumers (B2B experience alone is not sufficient). - Proven experience conducting discovery calls, lead qualification, and high-ticket sales. - Exceptional empathy and the ability to hold space for emotional, vulnerable conversations. - Strong command of the English language with excellent verbal and written communication skills. - Ability to work a Wednesday–Sunday schedule, including evenings and weekends. - A data-driven mindset, comfortable working toward clear KPIs, talk-time targets, conversion metrics, and performance dashboards. - Ability to work remotely with a reliable schedule that aligns with GMT hours. Nice-to-Haves - Experience using GoHighLevel (CRM). - Background in women's wellness, coaching, or the luxury transformation space. - Previous experience working in a remote, high-growth startup environment. Benefits - 🌎 Fully remote role with flexible working hours - 🚀 Work with high-growth international companies - 📈 Clear career progression to Account Executive and beyond - 🎯 Performance-based bonuses and incentives - 🤝 Direct hire with global clients (not outsourced) - 🧠 Ongoing training, mentorship, and sales development support

• Demonstrating mastery of social selling techniques and tools to reach clients through digital channels sharing information including Labcorp services, web conferences, industry meetings, SME news, etc • Establishing effective sales cadence to achieve objectives and sales plan; creates and follows up on leads • Driving joint targeting with aligned sales Business Development Directors and dedicates prospecting effort in targeted territory to help fill sales funnel • Skilled use of prospecting tools to support prospecting efforts • Building collaborative relationships with clients to grow and expand business relationships • Uncovering client needs by asking bespoke insight questions to intensify the key points and help build custom solutions • Recognizing and introducing opportunities for other business units • Actively gathering intelligence on key competitors • Playing a key role in mentoring and training of new Inside Sales Managers and championing a multitude of best practices that have been consistently successful • Co-calling on accounts with Business Development Directors to promote BU business; providing scientific/technical credibility

Role Description Our Account Representatives interact with our customers virtually, understand their needs, and consult to offer the right solutions within our Canine and Feline product portfolios. We work collaboratively as a team and play a critical role in supporting our customer centric business model. This position is responsible for working with accounts in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) division products, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Account Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners. This position is remote, the territory is the Low Country USA. The successful candidate must reside in the Eastern or Central US time zones. Essential Accountabilities: - Demonstrates an ability to quickly connect and build rapport. - Ability to thrive in a digital environment using MS Office, MS Teams, Outlook and Salesforce. - Primary point of contact for assigned customers, connect with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities. - Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services. - Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth. - Work collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio. - Shares with other team members within the region to foster growth and development within the team. - Analyze sales results on a monthly basis and manage expenses within budget guidelines. - Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts. - Works with leadership and Professional Services to develop and deliver relevant offerings that address desired customer needs. - Develop current understanding of Animal Health products, industry trends and competitor landscape. - Develop knowledge of our omni-channel demand generation tools and how to leverage these tools to drive positive outcomes. - Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization. - Responsible for developing and meeting learning and development objectives agreed upon with leadership. Qualifications - High school diploma required. - Bachelor's Degree preferred. Requirements - Three (3)+ years of customer service / inside sales / sales experience and/or experience working in the animal health industry. - Excellent interpersonal/communication and presentation skills. - Demonstrated motivation and focus on achieving measurable, tangible results. - Commitment to collaboration as the normal mode of working and resolving problems. - Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs. - Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results. - Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources. - Demonstrated ability to identify, develop and manage a mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs. - Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad. - Ability to work independently and also as part of a team. - Ability to travel for sales meetings, trainings, and other business needs. Preferred Skills/Abilities - Experience selling animal health products. - Knowledge of animal health biological and pharmaceutical products. - Understanding or past experience working with distribution. - Multi-lingual fluency preferred, particularly in Spanish. Benefits - Comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits (for employee and family). - Retirement benefits, including 401(k). - Paid holidays, vacation, and compassionate and sick days.

Role Description Our Account Representatives interact with our customers virtually, understand their needs, and consult to offer the right solutions within our Canine and Feline product portfolios. We work collaboratively as a team and play a critical role in supporting our customer centric business model. This position is responsible for working with accounts in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) division products, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Account Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners. This position is remote, the territory is the Low Country USA. The successful candidate must reside in the Eastern or Central US time zones. Essential Accountabilities: - Demonstrates an ability to quickly connect and build rapport. - Ability to thrive in a digital environment using MS Office, MS Teams, Outlook and Salesforce. - Primary point of contact for assigned customers, connect with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities. - Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services. - Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth. - Work collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio. - Shares with other team members within the region to foster growth and development within the team. - Analyze sales results on a monthly basis and manage expenses within budget guidelines. - Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts. - Works with leadership and Professional Services to develop and deliver relevant offerings that address desired customer needs. - Develop current understanding of Animal Health products, industry trends and competitor landscape. - Develop knowledge of our omni-channel demand generation tools and how to leverage these tools to drive positive outcomes. - Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization. - Responsible for developing and meeting learning and development objectives agreed upon with leadership. Qualifications - High school diploma required. - Bachelor's Degree preferred. Requirements - Three (3)+ years of customer service / inside sales / sales experience and/or experience working in the animal health industry. - Excellent interpersonal/communication and presentation skills. - Demonstrated motivation and focus on achieving measurable, tangible results. - Commitment to collaboration as the normal mode of working and resolving problems. - Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs. - Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results. - Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources. - Demonstrated ability to identify, develop and manage a mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs. - Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad. - Ability to work independently and also as part of a team. - Ability to travel for sales meetings, trainings, and other business needs. Preferred Skills/Abilities - Experience selling animal health products. - Knowledge of animal health biological and pharmaceutical products. - Understanding or past experience working with distribution. - Multi-lingual fluency preferred, particularly in Spanish. Benefits - Comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits (for employee and family). - Retirement benefits, including 401(k). - Paid holidays, vacation, and compassionate and sick days.