Rithum logo
Rithum

Rithum is the heartbeat of commerce

Senior Sales Engineer

Sales EngineerSales EngineerFull TimeRemoteSeniorTeam 501-1,000Since 1997H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

4 days ago

Salary

$110K - $150K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Senior Sales Engineer

Rithum

• Drive generation of new revenue with new and existing accounts in collaboration with sales and client management teams. • Lead the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions. • Prepare and deliver sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations in person and via screen share-hosted meetings. • Evaluate prospective and current client's business goals, data & systems integration requirements, and recommend effective strategies to meet these needs. • Construct and present ROI analyses and business cases that quantify revenue impact, margin improvement, and risk reduction for economic buyers and C-suite stakeholders. • Engage economic buyers and executive stakeholders throughout the sales cycle, translating technical capabilities into business impact narratives that advance deal progression. • Respond to RFIs and RFPs with well-structured, value-led responses. • Synthesize and prioritize client feedback, competitive, and industry information to evangelize and provide feedback to improve product and service delivery. • Communicate market feedback to product management and services for incorporation to future product developments and service offerings. • Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.

Job Requirements

  • 3+ years of presales consultative experience OR direct ownership of an ecommerce program generating $10 million+ in GMV, including hands-on management of channel management or marketplace integration platforms.
  • Central or Eastern Time Zones.
  • Driven, polished, technology-proficient professional.
  • Hands-on experience supporting teams closing six-figure contracts against seven-figure targets.
  • Proven experience applying a formal value-selling framework (e.g., MEDDICC or equivalent) in complex, multi-stakeholder sales cycles; able to build and defend business cases at the executive and finance level.
  • Understanding of common client challenges within the retail and/or e-commerce industries.
  • Knowledge of retail partner ecosystem including marketplaces.
  • Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation.

Benefits

  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app and the Employee Assistance Program
  • $65/month Remote work stipend for internet
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year

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