• Partner directly with the Head of LATAM on the region's highest-priority strategic initiatives — market research, competitive analysis, business cases, and financial models to support expansion into new markets, customers, and partnerships • Build and continuously improve LATAM's operating cadence: dashboards and reporting across sales, deployments, customers, recruiting, and operations, plus the documentation, processes, and playbooks that let the team scale • Drive cross-functional execution — coordinating Sales, Deployments, Engineering, Marketing, Recruiting, and Finance to move initiatives from idea to execution, unblock dependencies, and keep the team focused on what matters most • Support enterprise GTM and customer projects, including account strategy, opportunity sizing, customer discovery, ROI analysis, and executive-ready materials • Support recruiting operations and team-building across the region — interview process improvements, candidate experience, and onboarding • Rotate onto the company's most important special projects as they arise — new country launches, partnership evaluations, board materials, executive customer meetings, and any high-impact problem that needs structured thinking

• Support major product launches and strategic initiatives. • Assist with product QA and testing before releases. • Maintain and manage demo environments and demo accounts. • Create product decks and supporting materials for early client conversations. • Gather, organize, and analyze data to support business decisions across operations, growth, product, and people functions. • Work with Pasito’s data team to create and maintain reports, dashboards, and KPI tracking. • Prepare summaries, presentations, and supporting materials for executive meetings and strategic initiatives. • Help coordinate projects across teams by tracking timelines, action items, and stakeholder communication. • Follow up with team members to ensure deliverables stay on track and deadlines are met. • Help prepare meeting agendas, notes, and status updates. • Support the execution of company-wide initiatives and special projects. • Support the documentation, maintenance, and improvement of internal processes and workflows. • Maintain and administer internal tools and systems, ensuring they are properly configured, organized, and effectively used across teams. • Help coordinate recurring team meetings, operating rhythms, and follow-up action items. • Maintain internal documentation, knowledge bases, and project trackers to ensure information is accurate and accessible. • Assist with the administration and organization of internal tools and systems. • Assist with onboarding activities to help new hires ramp up successfully. • Work with Pasito’s event coordinator to organize internal events, team gatherings, and offsites. • Support employee engagement initiatives and internal communications.

• Support the founder of a growing corporate gifting business • Keep their calendar and inbox running smoothly • Help manage customer relationships, gifting orders, vendor coordination, and reporting • Setup and configure Odoo as the company's CRM • Migrate order tracking off Apple Notes and into Odoo; track all orders and customer connections • Own email communications involved in confirming orders • Support Exec's sales process: prospecting, following up with potential clients, and scheduling • Manage Exec's relationship-gifting practice • Coordinate corporate gifting orders from intake through fulfillment • Monitor inventory levels and track production status • Assist with content scheduling and basic social media management • Maintain Inbox Zero across email and calls/texts • Optimize and manage the founder's calendar • Manage communications and coordination with vendors and suppliers • Compile a recurring company scorecard/metrics summary for the founder

• Develop, implement, and maintain a comprehensive compliance management program • Establish an audit framework and update and create compliance policies and procedures • Monitor and report on compliance performance and program health • Facilitate and manage vendor, state, and client audits • Conduct routine compliance risk assessments, business analysis and implement corrective action plans to address identified gaps • Conduct audits of privacy compliance and security on a quarterly basis • Ensure vendors meet audit compliance and performance standards • Analyze contracts to ensure adherence to client requirements and regulatory standards • Assist in drafting and negotiating contracts and other legal agreements, ensuring compliance with applicable laws and organizational policies for compliance • Oversee the organization’s SOC I and II compliance program, ensuring alignment with industry standards and client expectations • Develop and implement processes to maintain SOC II certification • Interpret changing regulations, laws, and industry best practices • Provide guidance on compliance risks associated with current projects and develop mitigation strategies • Partner with business management and key stakeholders to understand and communicate compliance requirements • Assist in compliance training for internal departments and organizational leadership • Respond to state and client inquiries regarding the compliance program and initiatives • Perform other duties as assigned to support organizational goals