Silver.dev

• Own testing for our document product: Take ownership of quality for certain Pasito product experiences, testing critical, high-impact flows used by insurance carriers and partners where accuracy, trust, and correctness are non-negotiable. • Test AI‑assisted tools: Design and execute test strategies for Pasito AI workflows, where you’ll validate correctness, reliability, edge cases, and failure modes in systems where outputs may vary and nuance matters. • Write end-to-end (E2E) tests and setup a reliable testing environment: Design and maintain robust E2E test coverage for core user journeys, ensuring confidence across releases and helping the team move quickly without sacrificing reliability. • Balance manual and automated testing: Apply a thoughtful mix of exploratory, manual, and automated testing. You’ll know when automation adds leverage—and when careful human evaluation is essential to real quality. • Own quality signals, not just test cases: Test across data flows, backend logic, and frontend experiences. You’ll help the team understand risk by validating how systems behave end‑to‑end, especially in data‑dense and workflow‑heavy scenarios. • Collaborate as part of the team: Work closely with engineers, product managers, designers, and non‑technical teammates. You’ll raise concerns early, contribute ideas, and help evolve how quality is defined, measured, and communicated across the company. • Partner with Forward Deployed team: Work closely with the Forward Deployed team to QA specific client portals, ensuring product quality meets the unique and non-negotiable needs of our most strategic clients.

• Support major product launches and strategic initiatives. • Assist with product QA and testing before releases. • Maintain and manage demo environments and demo accounts. • Create product decks and supporting materials for early client conversations. • Gather, organize, and analyze data to support business decisions across operations, growth, product, and people functions. • Work with Pasito’s data team to create and maintain reports, dashboards, and KPI tracking. • Prepare summaries, presentations, and supporting materials for executive meetings and strategic initiatives. • Help coordinate projects across teams by tracking timelines, action items, and stakeholder communication. • Follow up with team members to ensure deliverables stay on track and deadlines are met. • Help prepare meeting agendas, notes, and status updates. • Support the execution of company-wide initiatives and special projects. • Support the documentation, maintenance, and improvement of internal processes and workflows. • Maintain and administer internal tools and systems, ensuring they are properly configured, organized, and effectively used across teams. • Help coordinate recurring team meetings, operating rhythms, and follow-up action items. • Maintain internal documentation, knowledge bases, and project trackers to ensure information is accurate and accessible. • Assist with the administration and organization of internal tools and systems. • Assist with onboarding activities to help new hires ramp up successfully. • Work with Pasito’s event coordinator to organize internal events, team gatherings, and offsites. • Support employee engagement initiatives and internal communications.

• Anchor architecture decisions for EA's AI/agentic stack: patterns for skills, tools, agent loops, evals, memory, and observability. • Pick the highest-leverage problems to automate and run them end-to-end with department partners and EA peers. • Ship production-grade Python and TypeScript services, internal UIs, and integrations across our SaaS estate (Okta, Slack, Salesforce, Workday, NetSuite, Zendesk, Jira, and others). • Design data models in PostgreSQL that make automation, observability, and AI experimentation safe. • Contribute to code reviews and propose improvements to testing, documentation and runbook practices. • At Greenhouse's request, provide availability during agreed windows for production support activities.

• Contribute to building and designing the self-service platform • Architect and build self-service infrastructure frameworks • Codify and abstract AWS footprint into reusable infrastructure-as-code modules • Build and implement evaluation frameworks and observability practices • Evaluate ecosystem needs holistically to spot platform investments • Align architectural deliverables with application workflows • Provide technical escalation availability during agreed windows

• Design, build, and deploy AI-powered product features across Canals’ core workflows. • Develop and maintain LLM-powered systems, including agents, retrieval pipelines (RAG), and workflow automation. • Build machine learning models for operational use cases such as classification, forecasting, anomaly detection, and recommendation systems. • Own the full lifecycle of ML systems: data pipelines, experimentation, training, evaluation, deployment, and production monitoring. • Work closely with product, operations, and customer teams to identify high-impact AI opportunities. • Improve the scalability, reliability, and performance of AI infrastructure and inference systems. • Establish best practices for prompt engineering, model evaluation, observability, and cost optimization. • Collaborate with backend engineers to integrate AI systems deeply into product workflows. • Help shape Canals’ long-term AI strategy as we expand automation across the platform.

• Identify the highest-impact security risks and lead remediation end-to-end. • Own application security tooling for code, dependencies, and secrets. • Lead threat modeling, risk assessments, and architecture reviews for new and existing services. • Validate and triage findings from bug bounties and pentests. • Lead security monitoring and incident response: alerts, investigations, and follow-through.

Role Description Canals is growing quickly, and the complexity of what we’re building is too. We’re looking for a Senior Frontend Engineer to help us design and build rich, performant web applications that make intricate supply-chain operations simple and intuitive. - Build and maintain core frontend features using Svelte, TypeScript, and modern web tooling. - Own large, complex UI projects end-to-end — from architecture and implementation to polish and performance. - Collaborate with product designers and backend engineers to translate business logic into intuitive interfaces. - Shape and evolve our design system and component libraries for consistency and speed. - Optimize performance, accessibility, and reliability across browsers and devices. - Review code, mentor teammates, and help raise the overall technical bar of the frontend team. Qualifications - Typically, 5+ years of professional experience in frontend or full-stack engineering. - Expert-level knowledge of TypeScript, and modern JavaScript/HTML/CSS. - Proven experience shipping complex, data-driven web apps in production. - Deep understanding of frontend architecture, state management, and API integration patterns. - An eye for design and empathy for users — you care about how things look and feel. - Strong communication and collaboration skills in a remote, async environment. - Experience with frontend performance optimization is a plus. Benefits - We're building software that solves real problems for an industry that keeps the world running. - We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company. - We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers. - You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way. - We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen. - We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences. Company Description Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America.

• Conduct 45-minute coding sessions with candidates for technical interviews • Pass the interview you give and provide feedback to candidates • Use Coderbyte and Ashby to assess candidates in the pool

• Build full-stack product experiences• Design, build, and ship scalable web applications across the frontend and backend, with a focus on usability, reliability, and long-term maintainability. • Deliver polished frontend experiences• Create delightful, high-quality user interfaces using modern frontend frameworks like Next.js. You may not be a designer, but you enjoy collaborating closely with design and care deeply about the details that make products feel intuitive and trustworthy. • Own backend systems and APIs• Build and maintain backend services, APIs, data models, and integrations that power Pasito’s platform, with attention to correctness, scalability, observability, and clean architecture. • Integrate AI into real products• Work with AI and LLM-powered systems, including models like ChatGPT and Claude, to help bring intelligent benefits guidance into core user workflows. • Collaborate cross-functionally• Work closely with Product, Design, Sales, Client Success, and Operations teams to understand customer needs and translate them into durable technical solutions. • Continuously improve systems• Refactor thoughtfully, reduce technical debt, improve testing and reliability, and help define what “great” looks like as the platform and team scale.

• Architect and build scalable multi-agent systems • Own backend services, APIs, and data pipelines • Collaborate with Product, Design, and Client teams • Continuously improve existing architecture and reduce operational complexity