Enjoy a new online banking experience with the same exceptional customer service you expect from Cornerstone companies.
Mortgage Production Associate
Location
California
Posted
3 days ago
Salary
$18 - $20 / hour
Seniority
Mid Level
Job Description
Mortgage Production Associate
Cornerstone Capital Bank
• Provide a warm welcome to Realtors and Clients • You will need to monitor and manage workflow to ensure timely closings • Maintain product knowledge and stay up-to-date on changes to market conditions • Comply with all applicable laws and regulations related to mortgage lending • Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process • Request and follow up on required documentation from our clients • Disclose and submit loans to the Operations Department – lots of attention to detail • Perform basic income calculations • Provide extraordinary customer service to both internal and external customers • Meet goals regarding time frames - we always close our clients on time • Work within a database • Plan and set up lunch-ins, meetings, etc. • Market, service, and promote the Company’s loan products
Job Requirements
- Excellent customer service skills
- Strong written and verbal communication skills
- Strong computer and technology-related skills
- Must be extremely organized
- Computer savvy and strong ability to pick up quickly on new systems
- DU is a plus
- Ability to follow up with multiple prospects daily
- Strong organizational, problem-solving, and analytical skills required
- CRM/Salesforce experience and knowledge of working within a database are a plus
- Professional demeanor
- Self-motivated
- NMLS license (preferred)
Benefits
- Medical
- Dental
- Vision
- Accidental Death
- Long-Term Disability
- Short-Term Disability
- FSA
- HSA
- 401K
- Basic Life
- Voluntary Life
- Paid Parental Leave
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