• Lead a portfolio of stores to deliver exceptional customer experience, drive operational excellence, and achieve business goals. • Responsible for developing high-performing store leadership teams, executing brand strategies, and ensuring that each store reflects the values and culture of the brand. • Maximize district profitability by setting clear direction and supporting stores in achieving sales, expense, and inventory goals. • Recruit, hire, and retain diverse, high-caliber talent; ensure stores optimally staffed and succession plans are in place. • Conduct regular training sessions and check-ins on a quarterly basis to reinforce operational standards, leadership competencies, and brand expectations. • Partner with HR and Talent Development teams to identify training needs and track progress across the district. • Conduct regular store visits, audits to ensure compliance with brand standards and policies. • Champion customer service by modeling brand-specific service standards and addressing customer feedback promptly. • Oversee annual Performance Appraisal process, Personal Development Plans, and succession planning.

• Own revenue, customer growth, and retention across the Miami and Las Vegas markets through new sales acquisition and account expansion. • Build, develop, and nurture a high-performing sales team, proactively managing performance to consistently exceed monthly, quarterly, and annual targets. • Develop local partnerships and community relationships that grow market share and build brand awareness for both consumers and restaurants. • Leverage existing relationships with restaurateurs, chefs, and hospitality leaders to establish OpenTable as the premier platform in both markets. • Engage directly in the field by spending significant time in-market, participating in customer meetings, and supporting team events. • Formulate and execute comprehensive territory strategies, delivering accurate sales forecasts and insights to leadership.

• Oversee the maintenance and operations of multiple facilities. • Ensure facilities are prepared and aligned with their intended purposes. • Lead the facilities team of mixed workforce members. • Fulfill region assignments and coordinate with various stakeholders. • Ensure compliance with Church standards and regulations. • Accountable for key performance indicators (KPIs) related to timeliness, cost, quality, and self-performance. • Manage the work of other employees (may include mixed workforce). • Help support and mentor other Facilities Managers on best practices.

• Lead a portfolio of stores to deliver exceptional customer experience, drive operational excellence, and achieve business goals. • Develop high-performing store leadership teams and execute brand strategies. • Maximize district profitability by supporting stores in achieving sales, expense, and inventory goals. • Recruit, hire, and retain diverse, high-caliber talent; ensure stores are optimally staffed and succession plans are in place. • Conduct regular store visits, audits to ensure compliance with brand standards and policies. • Foster a culture of inclusion, creativity, and continuous improvement.