Role Description Come join our amazing team and work from home! The Loss Mitigation Underwriting Quality Control Specialist primary responsibilities consist of reviewing the accuracy of work performed by the Loss Mitigation Underwriters including the review of approvals, denials, income calculations and final conversion calculations. Incumbent will review Underwriter documentation to determine if borrower applications and/or final calculations were reviewed and computed correctly, ensure required tasking is performed, that all required documentation is saved for future audit reviews. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $29.00 - $31.00 per hour. - Review decisions and final modification calculations completed by Underwriters. - Check files for completeness and accuracy. - Ensure files are structured and saved based on company policies and procedures. - Ensure Fiserv tasks are completed correctly. - Track errors and/or issues to identify trends and training opportunities. - Provide error reporting to management to assess potential process changes to streamline and improve results. - Provide training to incoming new hires. - Serve as a leader to peers and assist supervisor and manager on special projects. Qualifications - High school diploma or equivalent required. - Four (4) plus years of loss mitigation experience in either Underwriting, QC, HRD or Auditing required! Benefits - Comprehensive healthcare plans for you and your family. - Discretionary 401(k) match of 50% of the first 4% of pay contributed. - Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. - Customized training programs to help you advance your career. - Employee referral bonuses. - Educational Reimbursement. - Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. Company Description Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate.

• Serve as the highest underwriting authority for the Life business, providing strategic leadership for underwriting philosophy, risk selection, mortality management, governance, and operational effectiveness. • Establish and maintain underwriting guidelines, authorities, and risk selection practices that balance growth objectives with sound mortality management and regulatory compliance. • Provide strategic direction on complex underwriting cases and emerging underwriting issues. • Champion the evolution of the underwriting function through the evaluation and implementation of innovative underwriting methodologies, technologies, and external data sources. • Lead initiatives involving accelerated underwriting, predictive analytics, and digital capabilities that improve customer and agent experiences. • Drive continuous improvement by identifying opportunities to enhance underwriting efficiency, consistency, and decision quality. • Ensure timely and accurate processing and issuance of Life insurance applications. • Monitor, enhance, and implement underwriting policies, procedures, and operational standards with clearly defined accountability. • Ensure compliance with internal underwriting guidelines, regulatory requirements, and legal directives. • Support organizational initiatives that improve underwriting quality, service levels, and operational performance. • Partner closely with Life & Retirement leadership—particularly Product Strategy and Life New Business Operations—to support product innovation and business growth. • Collaborate with Distribution, Compliance, Finance, Technology, reinsurers, and vendor partners to optimize underwriting capabilities and customer outcomes. • Build and maintain strong relationships with agents, field leaders, and business partners, serving as a trusted underwriting advisor. • Lead, mentor, and develop a high-performing underwriting organization. • Foster a culture of accountability, collaboration, continuous learning, and innovation. • Support succession planning, talent development, and performance management for underwriting staff. • Support enterprise strategic and tactical initiatives through effective planning, implementation, and organizational change management. • Influence business decisions through underwriting expertise, market insight, and risk management leadership.

Title: Intermediated Strata Underwriting Practice Lead Location: Melbourne Australia Job Description: - Permanent full-time position - Sydney, Brisbane or Melbourne CBD locations - Flexible working and hybrid work environment - Lead a team of highly engaged and motivated underwriting specialists The crucial role of Intermediated Strata UW Lead is responsible for the underwriting execution and financial performance of the Intermediated Strata product. This role also involves managing the national Intermediated Strata underwriting team to ensure key financial targets are achieved to drive profitable growth and increase market share. What you'll do: - Develop, deliver and execute a cohesive UW plan and service/value proposition to our intermediaries through the execution of the Intermediated Strata product strategy - Emphasize solution-oriented underwriting by excelling in customer service fundamentals, standardizing underwriting practices across the national team, setting clear expectations for service levels (e.g. turnaround times, submission acknowledgement, accessibility and responsiveness, etc), and implementing processes to accurately evaluate and manage opportunities - Deliver, and continually improve (in consultation with the Intermediated Strata portfolio manager), the Intermediated Strata product strategies (including but not limited to, target markets/key brokers, product differentiation, appetite, UW execution strategy, risk engineering, reinsurance, technology, etc) - Day to day operational underwriting functions within the national Intermediated Strata team through the underwriting and negotiating of individual policy renewals, new business and mid-term policy adjustments - Work closely with Distribution to build VSL/Intermediated Strata market awareness and strengthen broker relationships to ensure a seamless experience for our intermediaries and mutual clients. What you'll bring: - Minimum 10 years commercial underwriting experience in Intermediated Strata insurance and ability to demonstrate strong technical product knowledge - Proven experience in leading, managing and developing national underwriting teams - Strong understanding of intermediary markets (including broker relationships), underwriting principles, and insurance products - Demonstrated ability to meet budgeted GWP and profitability targets, whilst adhering to required risk and governance processes. What we can offer: - A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave - Discounts and offers on a range of retail favourite stores as well as insurance products - Give back to our communities with payroll giving, donation matching and paid volunteer leave - Invest in your brighter future with ongoing study support and career development programs; and - Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. Employee benefits | Suncorp Group At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

• Evaluate policies, endorsements, audits, cancellations, etc., resolve any discrepancies and make changes as needed. • Review and process policy servicing requests (endorsement, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.). • Manage file and account documentation. • Invoice and process new business and renewal binders, premium bearing endorsements, and cancellations according to internal and carrier guidelines. • Establish New Submissions in the clearance system and handle according to established procedures. • Produce cancellation and non-renewal notices according to statutory and contractual requirements. • Manage underwriting files on accounts in which policies are not issued and handle according to Company and internal established procedures. • Maintain pending/suspense system per established procedures. • Maintain account files in accordance with company policy. • Perform other duties as assigned.