Role Description We are looking for a talented Global Mfg Quality Engineer - Welding Specialist to join our team remotely, specializing in manufacturing for our Cummins’ business based out of Indianapolis, IN. In this role, you will make an impact in the following ways: - Drive manufacturing excellence by leading the development and implementation of welding processes that consistently meet safety, quality, productivity, and business performance objectives. - Improve product quality and reliability by applying advanced welding expertise to optimize process parameters, reduce defects, and ensure compliance with product specifications and industry standards. - Lead strategic process improvement initiatives by leveraging continuous improvement methodologies to increase efficiency, reduce waste, lower costs, and enhance overall manufacturing performance. - Establish and standardize best practices by developing welding standards, procedures, and working methods that improve consistency, repeatability, and operational effectiveness across multiple projects and facilities. - Influence critical business and technical decisions by partnering with business leaders, functional teams, suppliers, and external stakeholders to align welding strategies with organizational goals. - Advance manufacturing capabilities by identifying, evaluating, and implementing new welding technologies, equipment improvements, and innovative processes that strengthen competitive advantage. - Lead complex cross-functional projects by coordinating internal and external resources, managing priorities, mitigating risks, and ensuring successful execution of multiple welding-related initiatives. - Build organizational capability and expertise by coaching stakeholders, mentoring team members, and serving as a technical leader who elevates welding knowledge, collaboration, and continuous improvement throughout the organization. Company Description Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

• Create and build the framework of the QA team to measure Build agent compliance and service excellence within a high-growth, tech-enabled healthcare environment • Ensure 100% adherence to clinical protocols, insurance verification accuracy, and HIPAA privacy standards during every member touchpoint. • Develop and refine quality scorecards that balance technical compliance (SLA accountability, funnel visibility) with the human side of care navigation. • Organize and support calibration sessions with Operational leaders to ensure a unified vision of "quality" and facilitate the closing of feedback loops. • Identify trends in member friction points—whether it’s scheduling delays or insurance hurdles—and collaborate with relevant cross functional team to resolve.

• Finding and correcting any translation errors, spelling mistakes and ambiguities. • Checking the game’s tone and style, audio, text, and cultural correctness. • Creating reports in Excel and Jira. • Submitting quality improving suggestions for the errors you find.

• Providing quality assurance on projects and provide feedback to junior team members • Mentoring and training new hires and junior members of the team so they understand our service methodology and work to a consistent standard • Independently performing accessibility audits of web pages, desktop applications, and mobile apps, using accessibility testing tools and assistive technology products • Writing and evaluating Accessibility Conformance Reports, describing accessibility issues and recommendations for resolving them • Providing accessibility support to developer teams, either through consultancy or through contributing code snippets and suggestions • Keeping up to date with the latest developments in accessibility and related fields