At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Manager, iGaming Operations, you'll define and drive the future of the casino experience across our brands, playing surfaces, and customer touchpoints. You'll shape how players discover and engage with our casino offering by creating personalized, data-driven experiences that increase engagement, retention, and revenue. Working across Product, Data Science, Analytics, Engineering, Game Operations, and Revenue Operations teams, you'll influence strategy, prioritize new capabilities, and bring innovative experiences to life. You'll also stay ahead of industry trends, turning emerging opportunities into customer-focused experiences that continue to raise the bar for online gaming. What You'll Do - Define and execute the strategy for personalized player experiences across our Casino and Golden Nugget brands, delivering the right games and content to the right customers at the right time. - Own the performance of the on-site player journey by establishing key performance indicators and continuously optimizing engagement, revenue, retention, and customer satisfaction. - Develop and evolve merchandising strategies using customer segmentation, game preferences, betting behaviors, denomination preferences, and lifecycle insights to create highly relevant player experiences. - Partner with the Product, Data Science, Analytics, Engineering, and Revenue Operations teams to shape the roadmap, prioritize initiatives, and launch new customer experiences. - Lead a rigorous experimentation strategy by identifying opportunities, designing and evaluating A/B tests, and scaling successful experiences across the business. - Collaborate with the Sportsbook, Predictions, Lottery, and other cross-functional teams to create seamless cross-platform customer experiences that strengthen engagement across our ecosystem. - Partner with the Game Operations, Slot Operations, and Live Dealer Teams to optimize game merchandising, content placement, and betting denomination strategies. - Shape the future of the casino experience by bringing new capabilities to market, evolving beta experiences into personalized features such as Search, Filters, Video Reels, and other customer-facing innovations. What You'll Bring - Bachelor's degree in Business, Economics, Marketing, Data Science, Engineering, or a related field. - At least 5 years of experience in iGaming, online gaming, or another digital consumer business, with a strong understanding of casino operations, lobby strategy, and customer engagement. - Proven experience developing personalization, merchandising, or customer experience strategies that drive measurable business outcomes. - Strong analytical and strategic problem-solving skills, with experience using customer insights, experimentation, and data to inform decisions. - Experience partnering across Product, Analytics, Data Science, Engineering, and Operations teams to deliver complex, cross-functional initiatives. - Excellent communication and stakeholder management skills, with the ability to influence priorities, align teams, and drive execution in a fast-paced environment. #LI-CC1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 112,300.00 USD - 140,400.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Role Description The Home Equity Processor will be part of the talented Home Equity team. The Home Equity Processor plays an essential role in assisting members with their loan process to gain access to their funds as quickly as possible. This role plays an important part in providing best in class service to our members. Our success is dependent upon someone who has great communication skills, is dependable, self-motivated, and member focused. Spanish speaking preferred. This opportunity is open to flexible work options including a remote set up. Core Contributions - Responsible for the thorough review of loan documents provided by the members and 3rd party vendors to satisfy required conditions which includes income documents, title, and appraisal reports. - Daily communication with members to provide updates and expectations throughout the loan process. - Educate members on Home Equity products and assist members with all inquiries. - Utilize internal reports and dashboards to maintain required service levels and ensure all daily tasks are completed. - Work in collaboration with other team members in Home Equity and other business areas. - Prepare and participate in regular pipeline reviews with management to ensure daily tasks are met. - Assist with coverage for co-workers to maintain member communication and processes. - Additional job-related projects and duties as assigned by management. Qualifications - High School Diploma or GED. - 2 years of experience in finance processing, preferred experience in real estate lending. - Experience analyzing personal and business tax returns and calculating variable income. - Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Requirements - The estimated salary for this role is $23.00 - $28.00 per hour. Benefits - Comprehensive benefits package, including medical, dental, and vision coverage. - Life and disability insurance. - Voluntary benefit programs. - 401(k) plan with employer match. - Reimbursement and wellness programs. - Annual performance-based bonus. - Competitive 401(k). - Tuition and fitness reimbursement programs. - Flexible work options. - Volunteer opportunities. - Executive “Water Cooler Chats.” - Clubs, sports, and social events. - Food truck days. - …and more!

• Oversee Scientific Operations activities and programs, including strategic annual planning. • Manage the budget, including tracking, analyzing, and reporting quarterly budget-to-forecast variances. • Provide strategic guidance on Medical, Legal, and Regulatory (MLR) review processes. • Manage the publication vendor in the development and execution of strategic publications. • Ensure compliance with all applicable guidelines and regulations, including Fair Market Value (FMV) requirements and Sunshine Act reporting. • Partner closely to ensure appropriate resources are deployed to support clinical development studies.

• Own every product launch from brief to first sale on Amazon (for clients and for our own brands) • Coordinate across sourcing, catalog/listing, design, and PPC to ensure clean, on-time launches • Maintain a launch pipeline that's visible at all times (every active product has a status, blocker, next action, and owner) • Lead the supply chain team and own inventory forecasts and long-term stock planning • Lead the catalog management team and ensure listings are launched and maintained to high standards • Own the end-to-end Brand Builder client journey alongside the Operations Coordinator • Ensure consistent client comms (minimum 2x/week per active sourcing-phase client) in professional, clear English • Build and maintain dashboards covering product launch pipeline, inventory, and brand performance • Deploy AI and automation to measurably reduce manual ops work (target: 50% reduction in human time on supplier outreach, reporting, and status tracking within 6 months) • Run the weekly ops meeting without founder input (output: a clean status report founders read in 10 minutes) • Own ops-side hiring, onboarding, and performance management