• Develop, implement, maintain, and support Workday HCM integrations with enterprise and third-party applications • Build and support integrations using EIB, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation • Configure and maintain Workday Business Processes and support ongoing functional enhancements • Develop, maintain, and troubleshoot Workday Reports and BIRT reports • Manage onboarding content, questionnaires, templates, and other Workday configuration activities • Configure and support Workday security roles, domains, and user access • Provide functional and technical support for Workday CD and related business processes • Handle day-to-day Workday CD support activities, including issue resolution and operational support • Create, manage, and maintain JIRA tickets for sprint planning, task tracking, and progress reporting • Support ongoing Workday CD activities such as billability mapping, notification emails, NES changes, and other operational processes • Perform background corrections, data fixes, and issue resolution to ensure system accuracy and stability • Collaborate with business stakeholders, implementation partners, and internal IT teams to gather requirements and deliver effective solutions • Manage incidents, service requests, and change requests through ITSM processes while ensuring SLA compliance • Prepare and maintain technical documentation, integration specifications, knowledge articles, and operational runbooks • Stay current with Workday product updates and recommend improvements to enhance system performance and business processes

• Develop, implement, enhance, and support Workday HCM integrations across enterprise applications • Design, build, and maintain integrations using EIB, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation • Gather business requirements and collaborate with stakeholders to deliver scalable Workday integration solutions • Configure and maintain Workday Business Processes • Develop and maintain Workday reports and BIRT reports • Monitor and support Workday integrations to ensure reliability, performance, and data accuracy • Provide production support by troubleshooting integration and functional issues

• Develop, implement, enhance, and support Workday HCM integrations across enterprise applications. • Design, build, and maintain integrations using EIB, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation. • Gather business requirements and collaborate with stakeholders to deliver scalable Workday integration solutions. • Configure and maintain Workday Business Processes to support evolving business needs. • Develop and maintain Workday reports and BIRT reports to support business operations and reporting requirements. • Configure and maintain Workday security roles, domains, and security profiles. • Support Workday HCM modules, including Core HCM, Compensation, Payroll, Recruiting, ATS, Employee Management, and Learning Management. • Manage content uploads such as onboarding documents, questionnaires, and other Workday configuration artifacts. • Provide production support by troubleshooting integration and functional issues, performing root cause analysis, and implementing timely resolutions. • Monitor and support Workday integrations to ensure reliability, performance, and data accuracy. • Work closely with internal IT teams, business users, and third-party vendors to deliver enhancements and resolve issues. • Manage incidents, service requests, and change requests through ITSM processes while meeting defined SLAs. • Prepare technical documentation, integration specifications, knowledge articles, and operational runbooks. • Stay current with Workday releases, new features, and best practices to continuously improve the Workday ecosystem

• Own and drive the full project lifecycle for customer implementations, from post-sale handover through Go-Live and Hypercare. • Develop and manage detailed project plans, timelines, milestones, and deliverables, ensuring alignment across internal and customer teams. • Lead project governance, including status tracking, reporting, and stakeholder communication at all levels. • Manage project risks, issues, and dependencies, proactively identifying mitigation strategies and driving resolution. • Own budget and scope management, ensuring projects are delivered within agreed commercial parameters. • Act as the primary point of contact for customers on project delivery, ensuring clear communication, expectation management, and alignment. • Coordinate cross-functional teams, including Solutions Architects, Engineering, Product, and Support, to ensure smooth execution. • Facilitate key project ceremonies, including: • Project kick-off calls • Weekly status meetings • Steering committees (when applicable) • Go-live readiness reviews • Support testing phases (System Testing & UAT) by coordinating timelines, stakeholders, and deliverables. • Drive Go-Live planning and execution, including cutover coordination and post-launch validation. • Oversee Hypercare phase, ensuring a smooth transition to Customer Success and long-term account stability. • Ensure accurate tracking of project progress using internal tools (e.g., Jira, Zendesk, Rocketlane, or equivalent). • Contribute to process improvements, project management standards, and scalable delivery frameworks. • Support pre-sales and discovery activities by providing input on timelines, delivery approach, and implementation feasibility.