Role Description We are looking for a Salesforce Developer and Administrator to build, enhance, and support solutions on the Salesforce platform. The role involves Salesforce administration, custom development, automation, integrations, data management, and user support. You will work closely with business and technical teams to deliver scalable, secure, and high-quality solutions using Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, and Flows, while driving continuous platform improvements and user adoption. - Own and support the GoDaddy CRM on Salesforce, ensuring performance, scalability, and reliability. - Partner with engineering, product, and business teams to design and deliver scalable solutions across Sales Cloud, Service Cloud, and Experience Cloud. - Build and enhance solutions using configuration, Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP). - Drive automation, data quality, reporting, and continuous optimisation of processes, user experience, and platform adoption. - Support onboarding, troubleshoot complex issues, and mentor junior team members while promoting best practices. Qualifications - 3+ years of experience working with Salesforce, with hands-on experience across both configuration and development/customisation. - Strong experience across Sales Cloud, Service Cloud, and Experience Cloud. - Proficiency in Salesforce development using Apex, Lightning Web Components (LWC), Flows, and Triggers. - Experience building integrations using REST/SOAP APIs, with understanding of cross-system data flows. - Strong experience with asynchronous Apex (Batch, Queueable, Future, Scheduled), and in writing unit tests and ensuring robust code quality and coverage. Requirements - Experience with Salesforce release management tools/version control systems. - Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder). - Exposure to Salesforce AI capabilities such as Agentforce and Prompt Builder. - Experience with data migration tools, code deployments, and repository management. - Working knowledge of JavaScript and Node.js frameworks. Benefits - Paid time off. - Retirement savings (e.g., 401k, pension schemes). - Bonus/incentive eligibility. - Equity grants. - Participation in our employee stock purchase plan. - Competitive health benefits. - Other family-friendly benefits including parental leave.

• Administer, maintain, and support IBM AIX, UNIX, and Linux server environments • Perform system installations, configurations, patching, and upgrades across AIX and Linux platforms • Manage and support application servers in a secure, high-availability environment • Monitor system performance, troubleshoot issues, and implement corrective actions • Ensure systems are properly secured, including patch management and system hardening • Support backup, recovery, and disaster recovery operations • Collaborate with engineering and infrastructure teams to support system integration and performance optimization • Maintain system documentation, standard operating procedures, and configuration baselines • Participate in on-call rotation and provide support for incident response as needed

• System Administration & Optimization • Serve as the primary point of contact and subject matter expert (SME) for all things related to Yardi Voyager (Commercial/Retail module) and integrated applications (e.g., CommercialCafe, Yardi Advanced Budgeting & Forecasting). • Manage user provisioning, custom security roles, workflow approvals, and system menus to ensure data security and compliance. • Lead the technical onboarding, data migration, and setup of newly acquired commercial retail assets into the Yardi database. • Monitor, test, and implement Yardi system updates, plug-ins, and new module rollouts, ensuring zero disruption to daily business operations. • Retail Operations & Financial Support • Support the property management and accounting teams with complex, retail-specific configurations, including Common Area Maintenance (CAM) setups, tax/insurance reconciliations, and recovery configurations. • Oversee the technical setup and execution of Percentage Rent parameters, gross sales tracking, and variable retail leasing structures. • Troubleshoot system errors related to retail lease administration, tenant billings, and recurring charge schedules. • Reporting & Business Intelligence • Design, develop, and maintain custom reports and dashboards using Yardi Spreadsheet Reporting (YSR), Yardi Correspondence, or SQL/SSRS to support executive decision-making. • Collaborate with asset management and finance teams to optimize data flow, automate manual workarounds, and ensure data integrity across all portfolios.

• Provide on-site and remote administration and maintenance support for VA storage, server, backup, disaster recovery, and systems-management environments. • Install, upgrade, repair, configure, and retire hardware and software. • Troubleshoot system and storage configurations. • Apply approved application and security patches. • Manage system access. • Monitor logs and resource utilization. • Perform performance tuning and capacity-planning activities. • Create, execute, and monitor backups and data restorations. • Investigate replication and checkpoint issues. • Provision storage to VMware, Windows, and Linux hosts. • Support monthly coordinated installations. • Assist with inventory management for hardware and software resources. • Support SCCM test environments by testing operating-system deployments, application packages, upgrades, and Microsoft patches. • Respond to help-desk tickets. • Provide Tier 1 and Tier 2 troubleshooting assistance. • Support disaster-recovery and security activities. • Remediate identified vulnerabilities. • Create and maintain operating instructions, standard operating procedures, user guides, installation instructions, and monthly status documentation.