Serving the federal government with courage, integrity, and excellence.
Systems Administrator
Location
United States
Posted
20 hours ago
Salary
$61.5K / year
Seniority
Senior
Job Description
Systems Administrator
9th Way Insignia
• Provide on-site and remote administration and maintenance support for VA storage, server, backup, disaster recovery, and systems-management environments. • Install, upgrade, repair, configure, and retire hardware and software. • Troubleshoot system and storage configurations. • Apply approved application and security patches. • Manage system access. • Monitor logs and resource utilization. • Perform performance tuning and capacity-planning activities. • Create, execute, and monitor backups and data restorations. • Investigate replication and checkpoint issues. • Provision storage to VMware, Windows, and Linux hosts. • Support monthly coordinated installations. • Assist with inventory management for hardware and software resources. • Support SCCM test environments by testing operating-system deployments, application packages, upgrades, and Microsoft patches. • Respond to help-desk tickets. • Provide Tier 1 and Tier 2 troubleshooting assistance. • Support disaster-recovery and security activities. • Remediate identified vulnerabilities. • Create and maintain operating instructions, standard operating procedures, user guides, installation instructions, and monthly status documentation.
Job Requirements
- Relevant experience administering enterprise Windows Server, Linux, VMware, storage, backup, or systems-management environments
- Experience installing, configuring, upgrading, troubleshooting, and maintaining server hardware and software
- Experience monitoring system logs, processor utilization, memory, storage capacity, system performance, and availability
- Experience applying operating-system, application, and security patches in a controlled enterprise environment
- Experience administering backup and restoration processes and supporting disaster-recovery or business-continuity activities
- Experience supporting virtualized server environments and provisioning storage to Windows, Linux, or VMware hosts
- Familiarity with enterprise storage, backup, or hyperconverged technologies such as NetApp, Dell/EMC, Cohesity, Cisco HyperFlex, or Commvault
- Experience supporting Microsoft SCCM or a comparable enterprise systems-management and software-deployment platform
- Experience responding to service requests and incidents through an enterprise ticketing platform such as ServiceNow
- Ability to troubleshoot complex technical issues, identify root causes, implement corrective actions, and document resolutions
- Ability to create and maintain technical documentation, including standard operating procedures, operating instructions, installation instructions, and user guides
- Strong written and verbal communication skills and the ability to work effectively with VA personnel, remote support teams, vendors, and other technical stakeholders
- Availability to support alternate shifts, scheduled weekend maintenance, and occasional after-hours emergency support when mission requirements dictate
- Ability to obtain and maintain a VA Public Trust background investigation at the Tier 2, Moderate Risk level
Benefits
- Medical
- Dental
- Vision
- Voluntary Life Insurance
- 401(k)
- Basic Life A&D
- STD
- LTD
- PTO
- Telehealth
- Paid holidays
- FSA
- HSA
- Employee Assistance Program (EAP)
- Traveling Assistance
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