We help organizations like yours drive better business outcomes by combining strategic HR and technological innovation.
SAP SuccessFactors Integration Support Consultant
Location
Denmark
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
SAP SuccessFactors Integration Support Consultant
Effective People
• Provide day-to-day support for SAP SuccessFactors integrations and interfaces. • Investigate, troubleshoot, and resolve integration-related incidents and service requests. • Monitor integration processes and proactively identify potential issues. • Ensure adherence to agreed SLAs and support processes. • Collaborate with clients, functional consultants, and technical teams to resolve integration issues. • Support testing, deployments, and minor enhancements of existing integrations. • Maintain technical documentation and knowledge base articles. • Participate in client meetings and provide regular updates on support activities and issue resolution.
Job Requirements
- Experience working in a similar role
- Hands-on experience with SAP Cloud Platform Integration (CPI).
- Understanding of integration concepts, interfaces, and troubleshooting methodologies.
- Experience working in a ticket-based support environment and managing priorities according to SLAs.
- Strong communication and stakeholder management skills in a client-facing environment.
- Excellent problem-solving and analytical skills.
- Fluency in English.
- Experience configuring or supporting IAS (Identity Authentication Service) and IPS (Identity Provisioning Service) is a plus.
- Knowledge of SAP SuccessFactors APIs and OData services is a plus.
Benefits
- Benefits package tailored to each region where we have employees
- Yearly bonus linked to company performance
- Fully remote work environment
- Home office setup reimbursement (desk and chair)
- Work-life balance
- Learning and development opportunities, including support for certifications in various professional areas
- Exposure to international and well-known clients across the market
- Opportunity to work alongside a senior team in one of the leading SAP SuccessFactors consultancies
- Flat organizational structure that encourages collaboration and knowledge sharing
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