• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments, delivering accurate status and progress updates as required • Identify and recommend process improvements related to maintenance and repair activities to senior staff and management • Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Also responsible for other duties/projects as assigned by business management as needed

• Initiating and executing field service activities at customer sites in a safe and efficient manner • Proactively troubleshoots systems • Works with mechanical, electrical, diesel equipment conditions • Conducts preventative maintenance and parts inventory • Anticipates and corrects safety issues (both Company and Customer owned equipment) • Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers • Responsible for the escalation and leveraging appropriate company resources to address issues, both with personnel and customers

• Install windshields and auto glass in our shop or from a mobile operation unit • Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc. • Repair chips and other glass damage • Interact with customers to ensure customer satisfaction with a job well done • Process payments from mobile customers • Maintain a professional appearance and positive attitude • Provide World Class customer service to our valued customers and vendors

• Support the Wind operating fleet in all aspects of operations • Primary focus on in-field troubleshooting and return to service efforts • Partner with site teams to return turbines to service while training newer technicians • Travel within the US fleet to support Invenergy owned and third party contracted sites • Diagnose faults and repair equipment in a safe and efficient manner • Support pilot projects to evaluate new equipment, tools, and/or processes • Assist with managing deliverables and contractual obligations • Prepare and implement operating procedures which comply with company, customer, and industry standards • Support High Voltage switching, as needed • Identify, document, and communicate opportunities for operational and quality improvements • Provide a high level of professionalism and technical expertise, while working with minimal oversight • Lead, assist and work alongside technicians in all aspects of their required job duties • Perform on-the-job (OJT) training functions with site technicians • Evaluate and supervise contractor scope and repair work • Perform QA/QC inspections at all locations across the fleet