• The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery. • Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. • Works on assignments that are moderately difficult, requiring judgment in resolving issues. • Requires some instruction on new assignments and infrequent checks on daily work. • Gather and maintain project requirement lists. • Provides weekly project updates including action item updates. • Schedules and coordinates project reviews and follows up on assigned actions. • Effectively and accurately communicate status to the project team. • Maintains and monitors project plans, project schedules, work hours and expenditures. • Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager. • Takes part in organizing, attending and participating in stakeholder meetings. • Documents and follows up on important actions and decisions from meetings. • Collaborates with various regional teams responsible for project resources and ticket resolution. • Assists with daily monitoring of the ticketing system, reassigning tickets where required. • Produces regular reports as required. • Assists with identifying trends or recurring problems and escalates to management for resolution. • Assists with locating and defining new process improvement opportunities. • Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures. • Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

• Manage and provide oversight of the entire contract across all task areas, ensuring deliverables meet scope, schedule, and cost. • Serve as the primary interface with the Government and attend weekly meetings to discuss program performance, issues, and upcoming initiatives. • Formulate and deliver action plans to correct identified issues and advance new initiatives. • Prepare and deliver quarterly Program Management Review presentations covering status, schedule, budget, risks, and stakeholder engagement. • Develop and manage integrated project schedules, plans, dashboards, metrics, and trackers using Government-defined tools (e.g., Microsoft Teams, Project, Office). • Define roles, responsibilities, schedules, and risk mitigation strategies; identify, prioritize, escalate, and mitigate risks using Confluence and Jira. • Produce and maintain the Project Management Plan, Project Milestone Roadmap, Staffing Plan, Knowledge Plan, Quarterly Activity Status Reports, and the monthly Resource Allocation Monthly Report. • Manage a centralized repository of program documentation, products, and deliverables. • Support security processing as the interface with the Government Office of the Chief Security Officer through the Contracting Officer’s Representative on all physical, personnel, and information-security matters. • Perform quality assurance across the team's efforts and ensure adherence to Government standards, methodologies, configuration, and compliance requirements. • Develop and maintain staff onboarding materials and support meeting management, scheduling, and documentation (e.g., Integrated Project Teams, daily standups, weekly status). • Communicate and coordinate with teams and stakeholders to continuously improve products.

• Lead small to medium-scale projects ($250K–$1M) independently from initiation through closeout, managing scope, schedule, budget, quality, and client satisfaction; support senior project managers on larger regional projects and shadow senior leaders to learn complexities of major initiatives • Develop project charters, schedules, and work breakdown structures; manage critical path, conduct regular site visits to monitor progress/quality/safety, and deliver formal closeout packages including as-builts, O&M manuals, and warranties • Procure and manage general contractors, subcontractors, and vendors through competitive bidding; negotiate contracts within authority limits, manage performance and site logistics, and maintain vendor performance databases • Chair project meetings (kickoffs, weekly OACs, closeouts); prepare agendas, facilitate discussions, drive action item resolution, and manage change orders with stakeholder communication and approval • Develop and manage project budgets with real-time cost monitoring; process purchase orders and invoices through JLL/client systems; prepare monthly financial reports, forecasts, and variance analyses; manage contingencies and recommend budget adjustments • Serve as primary client contact for assigned projects; build relationships through proactive communication; deliver status reports and presentations; anticipate needs and provide solutions while upholding JLL service standards • Maintain organized project files (contracts, drawings, RFIs, submittals, permits, inspections, closeout documentation); manage document distribution and tracking logs; ensure compliance with JLL standards, client requirements, and regulatory codes • Own defined phases or work packages within larger complex projects; participate in design reviews, value engineering, and constructability assessments; support capital planning materials and strategic portfolio assessments • Participate in structured coaching sessions with senior project managers to review lessons learned and identify growth areas; proactively seek exposure to complex project types and delivery methods; apply learnings to advance toward senior responsibilities and mentor junior team members

• Own delivery across multiple concurrent engagements or workstreams. • Ensure consistency in delivery execution and reporting across teams. • Manage cross-team dependencies, risks, and escalations to keep delivery on track. • Assess parallel or competing change initiatives that may cause change saturation, and develop strategies to minimize delivery risk. • Mentor Lead Project Managers and delivery teams on delivery practices and client engagement. • Model servant leadership and provide frequent, honest feedback that helps team members grow. • Assess and apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on engagement context. • Provide strategic, consultative guidance to clients, leveraging industry experience and best practices to help them achieve their business objectives. • Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support.