• Own delivery across multiple concurrent engagements or workstreams. • Ensure consistency in delivery execution and reporting across teams. • Manage cross-team dependencies, risks, and escalations to keep delivery on track. • Assess parallel or competing change initiatives that may cause change saturation, and develop strategies to minimize delivery risk. • Mentor Lead Project Managers and delivery teams on delivery practices and client engagement. • Model servant leadership and provide frequent, honest feedback that helps team members grow. • Assess and apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on engagement context. • Provide strategic, consultative guidance to clients, leveraging industry experience and best practices to help them achieve their business objectives. • Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support.

Role Description The Project Manager will help develop a suite of materials to be used by the National Center for Posttraumatic Stress Disorder (NCPTSD) to train providers in PTSD assessment. Qualifications - Bachelor's degree - PMP Certification - 3+ years of relevant experience Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Short Term & Long Term Disability - Training & Development Company Description The National Center for PTSD was created in 1989 within a Government Agency in response to a Congressional mandate to address the needs of Veterans with military-related PTSD. The Center was developed with the ultimate purpose to improve the well-being, status, and understanding of Veterans in American society. The mandate called for a center of excellence that would set the agenda for research and education on PTSD without direct responsibility for patient care. The National Center for PTSD manages the website www.ptsd.va.gov and has an educational mandate to educate clinicians, Veterans, and their families on PTSD.

• Plan, execute, monitor, and close technology projects. • Create and track schedules, ensuring deadlines are met. • Manage project budgets, costs, and resources. • Define scope, priorities, and action plans in collaboration with stakeholders. • Monitor performance indicators (KPIs) and delivery metrics. • Ensure the quality of deliverables and that project objectives are achieved. • Lead follow-up, planning, and status report meetings. • Manage scope changes and demand prioritization. • Lead cross-functional development teams. • Monitor team performance through continuous feedback and evaluations. • Support and foster the technical and professional growth of team members. • Manage conflicts and encourage a collaborative environment. • Promote a culture of accountability, commitment, and continuous improvement.

• Own end-to-end project management, including scope definition, due diligence, planning, execution, and closeout of projects tied to Yardi Voyager, CRM, EHR, P2P, and Maintenance IQ. • Partner with Operations, Property Accounting, and Clinical/CRM teams to identify business needs and translate them into actionable project plans. • Coordinate with Yardi, third-party consultants, and vendors to execute implementations, system enhancements, and custom configurations. • Manage project budgets, track internal/external resource allocation, and provide updates to Finance and senior leadership. • Lead stakeholder meetings, status reporting, and communication of risks, dependencies, and mitigation strategies. • Ensure compliance with internal controls, SOX requirements, and data security standards during system implementations. • Drive change management efforts including training programs, user communications, and adoption strategies. • Oversee system testing, bug tracking, and resolution in partnership with technical teams. • Monitor ROI of project deliverables using KPIs, dashboards, and user feedback, ensuring projects deliver measurable business value. • Champion continuous improvement by standardizing processes, optimizing resident and operator journeys, and aligning workflows across modules. • Act as a trusted advisor and key point of coordination for the VP, WBS Operator Success, helping to set priorities and manage executive initiatives.