• Own a partnership portfolio of top financial institutions and drive them through the full partnership lifecycle from initial outreach to scaled growth on Financial Connections • Leverage deep knowledge of the open banking ecosystem to guide internal cross-functional stakeholders (including product, risk, compliance, engineering, security) through an evolving business and regulatory landscape, implementing thoughtful partnership strategies that accelerate Stripe's connectivity across the financial ecosystem • Identify and effectively analyze new partnership opportunities, ultimately making recommendations to relevant decision makers and cross-functional stakeholders • Negotiate strategic partnership agreements with banks and credit unions, navigating complex legal, compliance, and technical requirements • Develop and maintain executive-level relationships at key financial institutions, partnering with Stripe leadership on strategic long term objectives • Exhibit an operationally focused mindset, with an ability to lead teams through complex relationship management activities by setting a clear vision, and running tight processes

• Manage 4–8 clients across 100–120 accounts as the primary point of contact and relationship owner • Deliver proactive communication and strategic guidance — clients should hear from you before they need to reach out • Provide monthly and mid-month performance reports with clear analysis and actionable recommendations, completed by set deadlines • Monitor client KPIs, retention, and satisfaction — identify risks early and take action within 48 hours • Maintain a monthly retention rate of 96%+ and a response time under 6 hours • Oversee all digital aspects of client campaigns including Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and more • Proactively analyze campaign data to identify trends, issues, and optimization opportunities • Collaborate cross-functionally with Paid Media, Organic, and Tech teams to drive continuous performance improvement • Serve as a product expert for Fiona, Digible’s tech platform — lead client demos, support onboarding, track issues, and relay feedback to the development team • Contribute insights and process improvement ideas to departmental initiatives • Work cross-functionally to ensure accuracy, efficiency, and consistent service delivery

Role Description The National Account Manager (NAM) is a senior individual contributor responsible for managing and growing strategic national account relationships with a focus on the company's exterior door programs. This role serves as the primary point of contact for key customers driving program development, revenue growth, and a superior customer experience. The NAM works cross-functionally with operations, product management, marketing, and customer service to ensure program execution excellence and long-term account retention. Key Responsibilities - Account Management & Revenue Growth - Own and grow national accounts (e.g., home improvement retailers, regional dealers, buying groups, and pro dealers) with a primary focus on exterior residential doors. - Achieve or exceed annual revenue targets and new account activation goals. - Conduct regular business reviews with key stakeholders to assess program performance, uncover opportunities, and address challenges. - Develop and execute account-specific growth plans aligned with the company's strategy. - Program Expertise & Execution - Serve as the subject matter expert on the company's exterior door offerings, including product lines, configurations, lead times, pricing structures, and ordering processes. - Train and educate account partners on program mechanics, product features, and systems/tools (order entry portals, configurators, etc.). - Drive program compliance and ordering accuracy to reduce errors, returns, and cancellations. - Collaborate with product management on catalog expansions, substitutions, and new product introductions. - Monitor order flow and proactively communicate status updates, delays, or exceptions to account partners. - Relationship Development - Build and maintain deep relationships at multiple levels within each account, including buyers, category managers, operations, and ownership. - Act as a trusted advisor and advocate, anticipating account needs and positioning the company as a preferred vendor. - Represent the company at industry events, trade shows, and national account conferences. - Cross-Functional Collaboration - Partner with operations, customer service, and information technology teams to ensure seamless order fulfillment and issue resolution. - Coordinate with marketing to develop account-specific promotional materials, planograms, and sales tools. - Provide voice-of-customer feedback to product and operations teams to drive continuous program improvement. - Work with pricing and finance on quote approvals, contract negotiations, and special pricing agreements. - Reporting & Analytics - Track and report sales metrics, pipeline activity, account health, and competitive intelligence. - Analyze sell-through data and inventory positions at key accounts to identify gaps and opportunities. - Prepare and deliver executive-level account performance summaries and quarterly business review materials. Qualifications - 5+ years of national or major account sales experience in building products, millwork, doors/windows, or a closely related category. - Demonstrated track record of achieving or exceeding revenue targets in a complex, multi-stakeholder selling environment. - Experience managing special order, configure-to-order, or custom product programs. - Strong understanding of retail channel dynamics and pro-dealer markets. - Excellent communication, presentation, and negotiation skills. - Proficiency in Microsoft Office Suite. - Ability to travel up to 25% nationally. Preferred Qualifications - Experience servicing a national home center customer a strong plus. - Experience with exterior door products (entry systems, patio doors, French doors, or fiberglass/steel door products). - Familiarity with millwork distribution networks, home center retail buying processes, or pro channel account structures. - Bachelor's degree in Business, Sales, Marketing, or a related field; equivalent experience considered. - Experience using digital ordering platforms, product configurators, or dealer portals. Core Competencies - Customer Focus: Builds strong customer relationships and delivers solutions centered on customer needs. - Results Orientation: Consistently achieves goals and pushes for continuous improvement. - Product & Industry Knowledge: Develops and maintains deep expertise in the residential exterior door market. - Collaboration: Works effectively across functional teams and levels of the organization. - Communication: Communicates clearly and persuasively in written and verbal formats. - Adaptability: Navigates ambiguity and manages competing priorities in a dynamic sales environment. - Problem Solving: Identifies root causes of issues and drives timely, effective resolutions. Work Environment & Physical Requirements This is a remote/field-based position. The candidate must reside within proximity to a major airport to support the required travel schedule. The role requires the ability to sit or stand for extended periods, operate a motor vehicle, and occasionally lift up to 25 lbs. (product samples, display materials).

Role Description We are seeking a motivated and dynamic individual with excellent communication and multitasking skills who can thrive in a fast-paced, remote environment. This position is full-time (40 hours/week). We are looking for someone with a hunter's mentality to build relationships with new and existing customers. These relationships will allow you to increase business volume thereby earning top commission potential on top of your base salary. Our National Account Manager is responsible for growing customer relationships through regularly planned customer-lifecycle touch points. - Manage company accounts and build new relationships with key client personnel. - Coordinate and/or attend on-site/virtual meetings with internal stakeholders to build rapport, discuss key accounts, and assess opportunities for growth. - Identify and present relevant RFP/RFQ/RFI opportunities, assist in completion & delivery. - Arrange and lead meetings with all relevant decision makers within respective customers. - Develop and deliver presentations that are catered to meet client’s needs. - Hold and lead regular business reviews with internal and customer stakeholders to review key performance indicators and identify risk and/or opportunity. - Network within assigned accounts to secure and grow customer. - Coordinate and lead client meetings and company events with Sales team members to present on Homelink services. - Meet monthly and quarterly sales targets. - Monitor incoming claims and support operational counterparts to ensure needs are fulfilled effectively. - Assist with solving customer complaints and or concerns. - Strong partnership and communication with Sales and Operations team. - Provide strategic ideas to leadership on Homelink’s sales strategy including how to best go to market on existing/potential customers based on specific territory needs, housing competitors, and other industry factors. - Appropriately utilize Salesforce automation tools to track progress, daily sales activities, manage pipeline, and report goals. Qualifications - Bachelor’s degree in Business Administration, Communications, Marketing, or related field. - 7+ years experience in sales/marketing or public relations. - Insurance sales and/or marketing experience is required. - Ability to build strong and long-standing customer relationships. - Strong analytical skills. - Demonstrated success in maintaining and growing business accounts. - Excellent written and verbal communications skills. - Internally motivated to achieve company objectives and personal goals. - Highly energetic, self-motivated, and desire to succeed. - Experience utilizing Microsoft Office Suite & CRM software for sales. - Ability to travel to sales meetings and conferences. Required to have reliable and available transportation for local needs. Requirements - This job operates in a fully remote environment. - This role routinely uses standard equipment such as computers, phones, etc. - While performing the duties of this job, the employee is regularly required to communicate in both a verbal and written manner and must have the ability to hear and verbally respond during interactions with staff and customers. - The employee frequently is required to stand, walk, sit, use hands and fingers, handle or feel, and reach with hands and arms. - This position is full-time. It will require a flexible schedule that may necessitate evenings/weekends and regular travel (both local and nationwide). Other Duties/Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Homelink Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.