• Responsible for implementing company standards for store appearance and merchandise arrangement by working collaboratively with in-store personnel. • Assists new customers in initial store set up and optimal merchandise stocking techniques. • Evaluates current store stock level and replenishes inventory by placing actual orders or suggesting ordering quantities. • Responsible for removing damaged and outdated merchandise from shelves; returns process administered for qualified stores. • Actively involved in product relocation, store resets, and labeling for new and existing inventories. • Merchandises specific categories within a store environment using planogram implementation in conjunction with analytical store-specific data. • Serves as a front end consultant to customers when dealing with product placement and merchandising concepts. • Utilizes ABC reporting data to gauge product sales and ordering from DCs as well as generating tailored reports for store personnel on an as needed basis. • Prepares Store Layout & Design drawings using Visio software for qualified customers. • Records all store activities and observations into CRM. • Maintains ongoing collaborative efforts and communications with Community & Specialty Pharmacy, Health Systems, and Business Development Sales teams. • Attends District and Regional meetings, trainings, and tradeshows on an as needed basis. • Performs related duties as assigned.

• Drive sales in assigned territory to maximize approved business objectives • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customers to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable • Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.) • Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives • Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)

Role Description The Certified Medical Assistant (CMA) supporting the Transition of Care (TOC) Telemedicine Team plays a critical role in ensuring seamless patient transitions from acute or inpatient settings to outpatient care through virtual engagement and coordination. This fully remote position partners with physicians, advanced practice clinicians, nurses, and care coordinators to support high-quality, patient-centered telehealth services. The CMA assists in care coordination, medication reconciliation support, patient outreach, documentation, and quality program execution, all within a virtual environment. The role requires solid communication skills, attention to detail, and the ability to deliver exceptional service aligned with quality and compliance standards. - Provide virtual clinical and administrative support in patient care situations. - Assist physicians and nursing personnel through telemedicine workflows. - Support documentation and coordinate care activities under the supervision of a medical provider. - Identify patient needs or concerns and communicate relevant information to providers and the clinical team. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Support providers during telemedicine visits through documentation assistance and workflow coordination. - Conduct pre-visit outreach, including appointment reminders and intake preparation. - Collect and document patient-reported vitals and health information, when applicable. - Assist with medication reconciliation and identify discrepancies for provider review. - Monitor and escalate abnormal findings to providers or clinical team members promptly. - Coordinate healthcare screening results per provider direction and company standards. - Perform and complete quality program health screenings per required metrics. - Process documentation accurately and ensure appropriate provider visibility on results and submissions. - Record patient care documentation in the EMR accurately and in a timely manner. - Present abnormal findings promptly to prevent potential emergent situations. - Perform post-discharge outreach to support continuity of care and reduce readmissions. - Assist in coordinating follow-up appointments, referrals, and services (e.g., home health, DME, specialists). - Ensure timely and accurate documentation of transition-of-care activities. - Reinforce discharge instructions and care plans under provider guidance. - Document all patient interactions in the EMR in real time. - Support completion of quality measures aligned with organizational goals. - Review patient charts pre- and post-visit to ensure completeness and compliance. - Maintain adherence to HIPAA, privacy, and telehealth regulations. - Deliver exceptional virtual customer service through professional, empathetic communication. - Assist patients with telehealth platform navigation and technology troubleshooting. - Address patient questions within scope and escalate complex concerns appropriately. - Maintain organized digital workflows and task management within remote systems. - Collaborate effectively with interdisciplinary teams in a virtual environment. - Participate in team meetings, performance initiatives, and training programs. - Ensure follow-up appointment dispositions are documented. - Verify completion of post-visit provider recommendations (e.g., prescriptions, referrals). - Maintain patient confidentiality and proper release of information at all times. - Maintain required certifications (MA and CPR) and quality standards. - Promote a positive and collaborative work environment. - Support team members with coordination of work. - Perform all other duties as assigned. Qualifications - High school graduate or GED equivalent. - Current, nationally recognized Medical Assistant certification or registration required or ability to obtain the designation within 90 days of employment hire date. - Current CPR certification or ability to obtain certification within 30 days of employment hire date. - Basic computer literacy. - Proven knowledge of medical terminology. - ICD-10 and CPT coding experience. - Ability to remain calm and effective in high-priority situations. - Proven solid communication and customer service skills. - Ability to be flexible and adaptable to change. - Ability to work independently in a fully remote environment. Preferred Qualifications - Graduation from an accredited Medical Assistant program. - 3+ years of experience as a Medical Assistant or a combination of 5+ years of non-certified medical assistant experience and certified medical assistant experience. - Experience supporting telehealth or remote care programs. - Experience in Transition of Care, Care Coordination, or Population Health models. - Bilingual (English/Spanish). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description The Policy and Market Strategy Specialist supports Activate Care’s strategic growth by combining Medicaid and Medicare policy expertise with policy-informed market intelligence, public-sector opportunity analysis, and strategic project coordination. This role monitors federal and state policy, waiver activity, public funding, procurement, payer priorities, and emerging Medicaid/Medicare market developments and translates them into concise briefs, recommendations, opportunity pipelines, and project plans. The Policy and Market Strategy Specialist helps determine where Activate Care’s products, care models, workforce capabilities, and technology solutions align with policy opportunities, regulatory feasibility, public-sector funding, and market demand. This role is seen as a respected, strategic enabler, translating policy changes into actionable insights to advance equitable access to care, to ensure that Activate Care proactively adapts to changing policy and regulatory environments. Responsibilities - Policy, Regulatory, and Market Strategy - Support strategic planning by advising on state and federal health insurance markets and regulations, including: - State Medicaid plans and Medicaid managed care - Medicare, Medicare Advantage, and D-SNP plans - State waivers, pilots, and innovative care models - Value-based payment and risk-based contracting models - Quality measures for value-based purchasing - Analyze policy changes and assess implications for Activate Care’s growth strategy, care models, proposals, products, and client opportunities. - Prepare product-market fit analyses (e.g., landscape & trend analyses, policy briefs, regulatory summaries, funding authority) for new markets, contracted projects, and strategic planning. - Support Community Needs Assessments/Community Health Assessment and Equity projects by helping interpret Medicaid policy, state flexibility, coverage rules, local programs, and existing community assets. - Help determine what is feasible for health plans, providers, state agencies, and community partners to implement within existing policy, benefit, funding, and regulatory structures. - Public-Sector Opportunity Intelligence and Rapid Response - Maintain a structured opportunity pipeline for time-sensitive public-sector opportunities, including RFPs/RFIs, state funding opportunities, waiver activity, Rural Health Transformation Program (RHTP) opportunities, and emerging Medicaid or Medicare initiatives. - Develop and maintain rapid-response systems for scanning state websites, procurement portals, policy updates, public notices, and agency communications for opportunities aligned with Activate Care’s strategy. - Conduct policy-informed market research on Medicaid, Medicare, D-SNP, rural health, behavioral health, maternal health, reentry, social care, value-based care, and at-risk provider trends. - Prepare concise opportunity briefs that synthesize policy context, funding source, eligibility requirements, customer or agency need, population impact, strategic fit, feasibility, and recommended next steps. - Support go/no-go recommendations by assessing policy feasibility, operational implications, public-sector funding alignment, and fit with Activate Care’s capabilities and strategy. - RHTP and Public Funding Coordination - Coordinate RHTP opportunities and related state or federal funding initiatives. - Serve as project manager for selected rural health and public funding workstreams, including timelines, deliverables, internal contributors, decision points, and leadership updates. - Support development of concept summaries, proposal inputs, partner briefs, and executive recommendations related to rural health transformation and other public funding opportunities. - Coordinate with appropriate functional teams (e.g., Sales/Growth, Marketing, Product, Solutions, Finance, Operations, Technology, Strategy) to determine whether opportunities should advance into proposal development, care model development, partnership exploration, or archive. - New Concept Incubator and Strategic Initiative Support - Facilitate the use of a New Concept Incubator process for proposed products/solutions, including intake, research, documentation, and decision-support process in partnership with functional teams and stakeholders. - Support evaluation of new technology products, care models, workforce models, and service innovations through policy research, regulatory review, public funding analysis, strategic fit analysis, and operational feasibility assessment. - Develop or contribute to Opportunity Analysis Briefs, including assumptions, policy and regulatory landscape, potential customers, market context, implementation feasibility, potential costs, time to market, and recommendations. - Maintain related tools and repositories, including Google Forms, Monday.com boards, Notion pages, templates, decision trees, and Slack channels. - Support semi-annual Strategic Initiatives meetings and initiative sponsors through preparation of materials, follow-up documentation, Monday.com tracking, and status updates. - Sales, Marketing, Product, and Proposal Support - Contribute to strategy regarding which markets and populations to target, including incarcerated reentry, complex medical and disabled populations, pregnant women, infants, children, and other priority groups. - Partner with Marketing by providing policy context, regulatory feasibility, funding analysis, and Medicaid/Medicare market intelligence that can inform positioning, messaging, and sales enablement. - Support proposal strategy and content by preparing policy summaries, market context, opportunity rationale, regulatory feasibility language, and strategic recommendations. - Collaborate with Product and Technology teams to share policy and market insights that may inform product roadmap discussions, solution design, or platform differentiation. - Other duties as assigned. Qualifications - Education: Master’s degree in healthcare policy, public health, healthcare administration, public administration, business, or a related field preferred. - Experience: Minimum of 5–7 years of experience in healthcare policy, Medicaid/Medicare strategy, public-sector healthcare consulting, health plan strategy, market research, healthcare innovation, or related work. - Professional experience with publicly funded insurance programs, including Medicaid, Medicare, Medicare Advantage, D-SNPs, Medicaid managed care, state waivers, CMMI priorities, value-based care, and quality measures. - Experience conducting policy analysis, Medicaid landscape research, waiver scans, public funding analysis, competitive scans, opportunity assessments, or business case support. - Experience coordinating cross-functional projects, strategic initiatives, opportunity pipelines, or rapid-response processes. - Strong analytical, problem-solving, and critical thinking skills, with the ability to synthesize complex policy and market information into clear, executive-ready insights. - Excellent written and verbal communication skills. - Strong project management skills, including the ability to track timelines, owners, dependencies, risks, decisions, and deliverables across multiple workstreams. Familiarity with Monday.com, Notion, Google Workspace, Slack, Asana, Smartsheet, or similar platforms preferred. - Highly organized, reliable, detail-oriented, mission-driven, and comfortable working independently in a remote, fast-moving environment. Diversity & Inclusion At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The organization is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you require accommodation to participate in the interview process, please let our team know at the time of scheduling. The Company will not sponsor applicants for work visas at this time.