• Assist with setting up and maintaining matters within Clio or other case management systems, including updating contacts, notes, tasks, and documents • Support intake workflows by scheduling consultations, sending engagement agreements, and helping ensure required information and documents are collected • Assist with managing calendars, scheduling meetings and deadlines, and helping track important dates • Help maintain task lists and workflows to support ongoing case progression • Communicate with clients to gather information, provide updates, and support a professional experience • Assist with time entry, invoicing support, and general administrative processes • Upload, organize, and maintain documents within firm systems • Assist with inbox management, drafting routine correspondence, and routing communications • Help track next steps and follow up on outstanding items to support case progress • Contribute to maintaining organized systems and supporting day-to-day practice operations

Role Description We are seeking a highly organized and proactive (Virtual) Assistant with the highest degree of integrity and trustworthiness to provide comprehensive administrative and operational support. The ideal candidate will be a master of organization, an excellent communicator, and someone who can anticipate needs and manage tasks with precision. You will be a cornerstone of our operations, ensuring that administrative processes run smoothly and efficiently. - Task Management: Proactively identify tasks from various sources (e.g., emails, calls) and carefully track and manage them using tools like Microsoft Planner. - Email and Contact Management: Efficiently manage and organize inboxes and contact lists to ensure seamless communication and follow-up. - Execution Tasks: Handle a variety of logistical tasks, including travel planning, booking flights and accommodations, and managing invoices. - Document Management: Carefully file and organize documents within our SharePoint system to ensure all files are easily accessible and logically structured. - Research: Conduct thorough research on various topics to support ongoing projects and initiatives. This is a fully remote position with flexible working hours. However, the ideal candidate should be able to adjust their schedule to German business hours to accommodate occasional calls and meetings. Qualifications - Proficient in Microsoft Excel, Word, and PowerPoint. - Comprehensive knowledge of Microsoft Outlook for email and calendar management. - Excellent documentation and file management skills with a solid understanding of best practices for digital document storage and organization in OneDrive/SharePoint. - Proficient in using tools like Gemini and GPT to improve productivity and efficiency. - Fluent in German (required). - Proven ability to handle confidential information with the utmost discretion and integrity. Requirements - Advanced Office Suite skills. - Outlook expertise. - Meticulous documentation. - Productivity tools proficiency. - Language skills in German. - Integrity in handling confidential information. Benefits - Enjoy the flexibility to work from anywhere. - Adapt your work to your personal schedule and commitments. - Become a key player in a small, agile team with direct impact.

• Conduct introductory calls with immigration clients and provide exceptional customer service • Coordinate and collect immigration-related information and supporting documents from clients • File and track FOIA requests with agencies including USCIS, EOIR, CBP, FBI, ICE, and OBIM • Review FOIA receipt numbers and monitor case progress • Schedule FOIA follow-up tasks every 30 days to track results and case status • Assemble FOIA packets and prepare files for attorney review • Maintain and update FOIA tracking spreadsheets and case records • Save and organize FOIA results within Clio and other internal systems • Coordinate communication between attorneys, legal assistants, and clients • Manage incoming calls, emails, text messages, and client inquiries • Schedule client appointments for signatures, fingerprints, and consultations • Draft case closure letters and client communications when required • Process modified retainers and service upgrades as needed • Maintain accurate case files and ensure compliance with firm procedures

Role Description - Content Creation & Editing - Develop, refine, and revise articles for Medium, ensuring all blogs maintain a high standard of overall publication quality and accuracy. - Review all content to ensure strict adherence to guidelines for style, tone, clarity, formatting, grammar, punctuation, and spelling. - Craft engaging, concise summaries of long-form articles for use across various social media platforms. - Generate and source compelling images to accompany and enhance blog posts. - Team Leadership & Workflow Management - Lead, guide, and collaborate with a team of journalists, reviewing their drafts and providing constructive feedback to support their progress. - Manage editorial workflows by developing clear task descriptions within Asana and ensuring all deliverables are completed on schedule. - Communicate team progress, assigned task updates, and potential roadblocks directly to the Editorial Manager. - Departmental & Administrative Support - Compile editorial department updates for monthly company meetings (held on the 2nd Tuesday of each month). - Assist the Editorial Manager with ongoing projects, daily operations, and additional responsibilities as needed. - Stay continuously informed on current trends, tools, and developments related to content creation and digital publishing. - Perform other related administrative or editorial duties as assigned. Qualifications - Availability to volunteer 8-10 hours per week. - Excellent writing, editing, and communication skills. - Strong organizational skills and attention to detail. - Proficiency with AI generation, Google Docs, Slack, and Asana. - Bachelor’s degree in English, Journalism, or a related field required. - Minimum of two years of editing experience required. - Must be based in the U.S., Canada, or neighboring countries within a time zone difference of no more than three hours. - This role is best suited for individuals seeking a longer-term volunteer opportunity (12+ months preferred). Additional Information - As part of our volunteer program, we ask all volunteers to actively engage with our organization's social media platforms by liking, sharing, or commenting on posts to help spread awareness of our mission and initiatives. - Your background and experiences matter to us. If this position resonates with you, we encourage you to apply, even if you don’t meet every qualification. We value passion and potential as much as experience. Company Description ARO focuses on championing 28 areas of abuse including Narcissism, Sexual, Physical, Psychological, Financial, Child, Self, Cyberbullying (Including Online Abuse), Bullying, Spousal, Workplace, Elderly, Isolation, Religious, Medical, Food, Authority, Educational, Child Sexual Exploitation, Sex Trafficking, Political, Weather and we've added six additional abuse protocols and services including Norm Therapy® for PTSD, Educators, Police, Prisons, Suicide, and Military. Support our efforts by visiting https://abuserefuge.org/ and NormTherapy.com to sign up for Norm Therapist® Training to become one of our dynamic staff members who serve Victims and Survivors of abuse worldwide, schedule Norm Therapy® sessions, become a Live Stream volunteer, join our mailing list to learn how you can make an impact on the Abuse Care Community, and provide life-saving financial assistance with a generous donation. At this time in ordinance with our BFOQ policy we are only hiring female identifying volunteers. In the near future we will be launching a male side to ARO at which point we will open up opportunities to all who are interested. You can view our BFOQ policy here . ARO is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We support the LGBTQ-IA+ community and the disabled communities. For more about our hiring practices, please refer to: Human Resources – Abuse Refuge Org.