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Fictiv

Custom manufacturing made simple.

Strategic Program Manager

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 201-500Since 2013H1B SponsorCompany SiteLinkedIn

Location

Arizona + 29 moreAll locations: Arizona | California | Colorado | District Of Columbia | Florida | Hawaii | Illinois | Iowa | Kansas | Nevada | New Hampshire | New Jersey | New York | North Carolina | Ohio | Oregon | Maryland | Massachusetts | Michigan | Minnesota | Missouri | South Carolina | Tennessee | Texas | Utah | Virginia | Washington | West Virginia | Wisconsin | Wyoming

Posted

1 day ago

Salary

$105K - $150K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishAssembly

Job Description

Strategic Program Manager

Fictiv

• Act as the primary customer advocate, building strong relationships to deliver high-quality customer experiences that drive long-term loyalty. • Collaborate cross-functionally with pre- & post-sale teams to ensure on-time delivery while proactively managing risks and changes throughout the program lifecycle. • Leverage your technical expertise in engineering and manufacturing alongside strong program management skills to identify risks early, develop risk mitigation plans, and manage changes to keep projects on track. • Serve as the Subject Matter Expert (SME) for the program, providing valuable insights and guidance to both internal teams and customers to ensure alignment and clarity. • Monitor and report program milestones making necessary adjustments to timelines and deliverables, to meet customer expectations and maintain high-quality standards. • Identify opportunities for process improvements and collaborate with cross-functional teams to enhance operational efficiency and customer satisfaction. • Facilitate regular status meetings with customers and internal teams to clearly communicate requirements, timelines, and quality standards, ensuring alignment and proactively resolving any blockers. • All employees are expected to maintain and contribute to the QMS.

Job Requirements

  • Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering.
  • 5+ years of experience managing projects/ programs in fast-paced engineering or manufacturing environments.
  • Hands-on experience with New Product Development (NPD), New Product Introduction (NPI), and high-volume manufacturing facilities.
  • Expertise in one or more manufacturing processes, such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly.
  • Customer-Facing Experience to lead complex, consultative technical sales engagements, leveraging operational expertise to drive success.
  • Strong program management, risk management, and time management skills, with the ability to prioritize and meet deadlines within a structured framework.
  • Proficiency in standard program management tools and software used for tracking, communication, and reporting across distributed teams.
  • Self-starter, with strong business acumen and a customer-first mindset, capable of solving problems and building deep, meaningful relationships with customers and internal stakeholders.
  • Demonstrates a focus on process optimization, service enhancement, and driving customer success.
  • Passionate about learning, building solutions, and tackling challenges.
  • Outstanding verbal and written communication skills, with experience working across multi-cultural, cross-functional teams.

Benefits

  • Competitive medical, dental, and vision insurance
  • 401K plan
  • Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
  • Annual Education stipend
  • Parental leave programs
  • Paid volunteer days
  • Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
  • And much, much more!

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