• New client acquisition for EGYM Wellpass • Account management for existing customers and handover to the Customer Growth team • Employee engagement through events • CRM management using Salesforce • Contribute to sales innovations and collaborate across departments • Regular customer visits (2–3 days per week)

Title: Customer Loyalty and Sales Location: Frisco, Texas, 75033, United States Department: Contact Center / Customer Service Job Description: For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington International also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing. Summary: The Customer Loyalty and Sales Specialist play a critical role in both revenue protection and revenue generation. This position is responsible for managing qualified cancellation inquiries, executing outbound retention campaigns, driving new discount plan enrollments, and supporting inbound sales efforts as needed. Specialists engage members who express intent to cancel or are at risk of lapse due to non-payment and conduct consultative conversations to communicate the remaining value of their plan, reinforce the overall value of their policy, clarify contractual commitments, and identify solutions that better align with the member’s needs or budget. The objective is to prevent avoidable cancellations, reduce attrition, and preserve long term membership value. In addition to retention efforts, specialists actively generate revenue by serving as the frontline sales team for discount plan products and supporting inbound sales call overflow when required. This role requires strong sales acumen, objection handling expertise, resilience, and the ability to balance inbound and outbound responsibilities while consistently meeting or exceeding monthly productivity, save rate, and sales performance expectations - This is a hybrid position working Tuesday, Wednesday, Thursday in office and Monday & Friday from home. - Training is from 8:30-5:00 for approximately the first 90 days. - Work hours are 10:00 a.m. to 7:00 p.m., Monday through Friday.This position is paid on the last day of the month and the 15th of each month, with commission included in the payment on the 15th Responsibilities: - Manage qualified inbound cancellation inquiries with the objective of retaining membership and reducing voluntary attrition. - Conduct consultative conversations to communicate the remaining value of a member’s plan and overall policy benefits. - Right size members into alternative plan options that better align with their needs and financial situation when appropriate. - Execute high volume outbound retention campaigns targeting members at risk due to non-payment or lapse status. - Recover at risk memberships and re-engage members who initiated cancellations through online or self-service channels. - Serve as the frontline sales team for discount plan products, driving new enrollments and contributing to revenue growth. - Support inbound sales call overflow when business needs require. - Efficiently balance blended inbound and outbound call responsibilities while maintaining quality and compliance standards. - Meet or exceed monthly save rate, sales production, and call productivity goals. - Maintain accurate documentation across all member interactions. - Collaborate with leadership to identify trends, cancellation drivers, and opportunities to improve retention and sales strategies Skills: - Proven phone-based sales, retention, or consultative sales experience. - Strong objection handling and closing skills with a results driven mindset. - High energy, competitive drive, and resilience in a performance-based environment. - Ability to manage rejection while maintaining productivity and professionalism. - Excellent verbal communication and active listening skills. - Strong organizational skills with the ability to manage high call volumes. - Adaptability in a dynamic, metrics focused sales environment. - Team oriented mindset with strong individual accountability. - Experience with CRM systems and call center software is preferred - Proficiency in Microsoft Office applications, particularly Excel Education: - Group 1 Life & Health License required - College degree preferred

Title: Sr Sales Enablement Location: United States Job Description: We are bringing on a Sr. Sales Enablement Manager to own and execute the sales enablement strategy at a rapidly growing Defense Tech company. Being a Senior Sales Enablement Manager on this team means building the systems that help the Growth team consistently win. The company mission is to make software a strategic deterrent. The Sales Enablement role ensures that Account Executives, Business Development Representatives, and Sales Engineers are equipped with the knowledge, tools, and processes required to communicate our value clearly and move opportunities forward. In this role, you will report to the Business Development organization and work closely with Product Marketing, Product, and Revenue leadership to operationalize our go-to-market strategy. You will own the development and delivery of enablement programs that improve sales productivity, accelerate deal cycles, and ensure consistent execution across the revenue team. This is an execution focused role. You will design and run repeatable enablement programs, maintain the core sales knowledge system, and ensure the field has the resources they need to succeed. Responsibilities: The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can build structure while operating in a dynamic environment. - Own and execute the sales enablement strategy - Apply prior experience supporting Defense Industrial Base (DIB) customers to ensure enablement programs align with DoD, IC, and federal sales motions - Design and deliver onboarding programs for new Account Executives, BDRs, and Sales Architects - Develop and maintain sales playbooks, messaging frameworks, and opportunity management guides - Partner with Product Marketing to translate product positioning and messaging into field-ready enablement materials - Ensure the revenue team has consistent access to current competitive positioning, product updates, and sales assets - Design and run recurring enablement sessions, including product training, competitive updates, and sales skill development - Support major product launches by coordinating internal training and field readiness programs - Maintain the sales knowledge system, ensuring resources are organized, up to date, and easy for the field to access - Partner with Revenue leadership to identify skill gaps and develop targeted enablement programs - Measure and improve the effectiveness of enablement programs through feedback, usage metrics, and sales outcomes - Work cross-functionally with Product, Product Marketing, Marketing, and Revenue Operations to ensure alignment between strategy and field execution - Operate effectively in a remote, fast paced environment with high cross functional collaboration Preferred Experience and Qualifications: - 5+ years Sales/Revenue Enablement experience with clear ownership of onboarding, playbooks, training, and enablement systems - Experience designing and running sales enablement programs in B2B/B2G technology company - Experience supporting enterprise software sales teams, including Account Executives and Sales Architects - Strong ability to translate complex technical products into clear sales narratives and playbooks - Experience building onboarding and training programs for growing revenue teams - Familiarity with modern sales tools and systems such as HubSpot, Slack, Notion, Google Workspace, and enablement platforms - Strong organizational discipline and ability to maintain structured knowledge systems - Comfortable presenting and facilitating training sessions for sales teams - Experience working cross functionally with Product Marketing, Marketing, and Product teams - Strong communication and collaboration skills in a remote first environment

Role Description The Property Management Specialist is responsible for the day-to-day operational management of a UK residential, commercial, and serviced accommodation portfolio. The role ensures properties remain compliant, well maintained, occupied, and operationally efficient while delivering excellent service to tenants, contractors, landlords, and internal stakeholders. Working under the direction of the Head of Property Management, the specialist executes daily property management activities, coordinates maintenance, manages tenancy administration, supports compliance, and ensures operational excellence across the portfolio. - Manage the day-to-day operations of an assigned portfolio of UK residential, commercial, and serviced accommodation properties. - Build and maintain strong relationships with tenants, landlords, contractors, suppliers, and other stakeholders, ensuring a high standard of customer service. - Coordinate tenancy administration, including move-ins, move-outs, renewals, inspections, deposit administration, and tenancy-related documentation. - Oversee property repairs, planned maintenance, contractor coordination, and issue resolution to ensure properties remain safe, compliant, and well maintained. - Monitor statutory property compliance, ensuring certifications, inspections, and legal requirements are completed on time. - Manage utilities, council tax, property records, and other administrative requirements across the portfolio. - Coordinate the day-to-day operations of serviced accommodation, including bookings, guest communications, payments, housekeeping, maintenance, and property readiness. - Maintain accurate records, update property management systems, and prepare operational reports to support business decisions. - Work collaboratively with internal departments to support property launches, project handovers, and continuous operational improvements. - Utilise Google Workspace, property management software, and AI-powered tools to improve productivity, communication, and operational efficiency. - Undertake a mandatory six (6) month UK secondment, subject to business requirements, to support on-the-ground property operations, serviced accommodation, tenant engagement, property inspections, viewings, staging, and other operational activities. - Commit to a consistent UK mid-shift schedule (3PM - 12MN PHT) to ensure optimal crossover and real-time communication with UK-based stakeholders and partners. Qualifications - Minimum of 2 years' experience in UK Residential Property Management, Lettings, Housing Lets, Serviced Accommodation, or a similar residential property management environment. - Demonstrated experience managing residential rental properties throughout the tenancy lifecycle, including tenancy administration, tenant relations, repairs and maintenance coordination, and property compliance. - Strong understanding of UK property management practices, landlord and tenant responsibilities, and relevant housing legislation. - Experience coordinating contractors, suppliers, and third-party service providers to deliver high-quality property management services. - Experience managing multiple properties or a property portfolio while maintaining service standards and meeting operational deadlines. - Proficiency in Google Workspace, ClickUp, property management software, and cloud-based systems. - Comfortable using AI-powered tools and technology to improve productivity, automate routine tasks, and enhance operational efficiency. - Excellent written and verbal English communication skills. - Willingness to work UK mid-shift hours and undertake a mandatory six (6) month UK secondment, subject to business requirements and visa eligibility. Requirements - Previous experience working within the UK residential property market. - Experience managing or coordinating Houses in Multiple Occupation (HMOs). - Experience working with Supported Living Providers (SLPs) or supported housing schemes. - Knowledge of Housing Lets frameworks and social housing partnerships. - Experience managing serviced accommodation, including bookings, guest communications, housekeeping coordination, and payment administration. - Familiarity with UK property compliance requirements, including HMO licensing, Gas Safety Certificates, Electrical Installation Condition Reports (EICRs), Energy Performance Certificates (EPCs), and other statutory obligations. Technical Competencies - Excellent organisational and time management skills, with the ability to manage multiple priorities across a diverse property portfolio. - Strong stakeholder management and relationship-building skills, with the ability to communicate effectively with tenants, landlords, contractors, suppliers, and internal teams. - Excellent problem-solving and decision-making skills, with the ability to resolve issues efficiently and proactively. - High level of accuracy and attention to detail when managing documentation, compliance records, financial information, and property data. - Strong digital literacy and confidence using property management systems, collaboration platforms, and AI-enabled productivity tools. Behavioural Competencies - Customer-focused, with a genuine commitment to delivering exceptional service and building positive tenant and stakeholder relationships. - Highly accountable, dependable, and takes ownership of responsibilities from initiation through to completion. - Proactive and solutions-oriented, with the ability to anticipate issues and identify opportunities for continuous improvement. - Adaptable and resilient, with the ability to perform effectively in a fast-paced, evolving environment. - Strong collaboration and interpersonal skills, with the ability to work effectively across departments and contribute positively to a global team. - Demonstrates professionalism, integrity, sound judgement, and discretion when handling confidential information and sensitive situations. - Self-motivated, resourceful, and capable of working independently with minimal supervision while maintaining high standards of performance. - Embraces innovation, continuous learning, and the adoption of new technologies to improve operational efficiency and business outcomes. Benefits - This role presents an exceptional pathway to global experience. - We are committed to nurturing talent, training and career advancement. - GBP 450-550 monthly basic salary. - SSS, PHILHEATH & PAGIBIG. - Paid Leaves up to 25 days annually. - Work Equipment Subsidy. - HMO Coverage. - Rewards and Perks. - Performance Bonus.