• Planning, coordinating, and facilitating professional logistics support • Identifying and analyzing logistical challenges, and providing recommended solutions • Reviewing, editing, and finalizing professional communications and correspondence • Developing and delivering professional briefs focused on logistics and supply operations • Participating in MCICOM and/or regional installation-level meetings and teleconferences, providing required support as directed by the Government Logistics Manager

• The Client Engagement AI Solutions Analyst improves customer and agent experiences by transforming engagement data into actionable insights and continuously optimizing AI-powered interactions. • This role is responsible for measuring what matters—experience, effort, and outcomes. • They tune AI models and conversation flows while ensuring compliance, safety, and brand voice consistency across all conversational channels.

• Collaborate with diverse stakeholder groups to identify, analyze, document, and prioritize business, functional, and non-functional requirements, ensuring alignment with project and business goals. • Lead feasibility studies, and develop business models, business cases, usability requirements analysis, and evaluations to support strategic decision-making. • Proactively identify and address issues that may affect the execution of strategic, operational, or project plans, offering timely solutions to mitigate risks. • Communicate effectively with business stakeholders, project managers, product owners, systems analysts, developers, and quality assurance analysts to ensure that requirements are clearly defined, understood, actionable, and testable. • Oversee the successful completion of end-user testing, ensuring that defects are tracked, addressed, and resolved in alignment with project timelines and quality standards. • Present complex technical information in a simplified, understandable format for both technical and non-technical audiences to facilitate decision-making and stakeholder engagement. • Coach and mentor junior business analysts, fostering capability development, aligning them with best practices, and ensuring adherence to compliance policies and procedures.

• Atuar no suporte às atividades relacionadas à gestão de projetos de inovação e inteligência artificial. • Apoiar a execução do plano de trabalho dos projetos em andamento, assegurando que todas as entregas estejam alinhadas às metas e prazos definidos. • Apoiar a interface entre as equipes técnicas, os stakeholders e os órgãos públicos, promovendo integração. • Apoiar na elaboração de propostas técnicas e operacionais para submissão a mecanismos de fomento. • Apoiar a estruturação de projetos estratégicos em IA e a articulação com parceiros externos. • Contribuir para a execução das metas de captação de recursos previstas no cronograma financeiro. • Apoiar na negociação de contratos, acordos de cooperação e termos de parceria com órgãos públicos e privados, incluindo a formatação de projetos e parcerias com atores públicos e privados. • Acompanhar o andamento das iniciativas e apoiar no controle de entregas