• Inbox and Message Triage • Monitor Circle DMs, student texts, and inbound requests daily. • Review and categorize messages based on urgency, including same-day requests, standard follow-ups, and non-urgent items. • Draft warm, clear, and proactive responses for client’s approval when needed. • Acknowledge student messages quickly, especially when a request will take time to resolve. • Identify when a student needs a 1:1 session and send the correct Calendly booking link. • Calendly Scheduling Coordination • Route students to the correct Calendly link based on the type of session needed. • Confirm time zone clarity when scheduling calls. • Set clear expectations on what students need to submit before their session. • Follow up right away when required materials are missing. • Reschedule sessions when needed to protect client’s time from unprepared calls. • Ensure Calendly reminders and follow-ups are properly managed. • Hiring and Candidate Support • Review candidate submissions before they are sent to the client. • Confirm that resumes, interview recordings, assessments, and other required candidate materials are complete and accessible. • Follow up with students when candidate materials are missing. • Maintain a clean tracker in Asana or the assigned system. • Coordinate second interviews once candidates are approved to move forward. • Candidate Connect and Asana Pipeline Management • Manage the Candidate Connect pipeline in Asana from discovery call through hire. • Move student cards forward as each stage is completed. • Monitor Asana notifications and emails daily. • Flag stalled cards or delays that need client’s attention. • Track signed agreements, intake forms, finalist submissions, second interviews, candidate selections, and hires. • Coordinate second interviews by matching the student’s calendar with client’s availability. • Update the Asana board so it reflects the current status of each student. • 1:1 Session Recap Support • Pull transcripts from Fathom, Zoom, or the assigned recording tool. • Draft structured recaps after 1:1 sessions. • Send recaps for review and approval. • Post approved recaps in Circle on client’s behalf. • Ensure recaps include discussion points, key decisions, next steps, accountability items, and deadlines. • Complete recap drafts within 24 hours of each session whenever possible. • Quality Control and Process Support • Proofread and polish messages, updates, and recaps before sending. • Maintain a professional, warm, and clear communication style. • Create and update reusable templates for missing item follow-ups, scheduling instructions, confirmation messages, and recap formats. • Send a short daily priority summary with the most important updates and action items.

• Data Discovery: You start your journey by conducting a deep dive into our data, mapping telemetry, service tickets, and machine metadata to build a labeled dataset linking sensor signals to historical failure events • Method Benchmarking: You perform a rigorous method benchmarking by comparing classical anomaly detection methods (e.g., Isolation Forest, ARIMA) against modern time-series deep learning approaches (e.g., LSTMs, Transformers) • Proof of Concept: You implement a robust proof of concept, applying your best model to specific machine classes to simulate the alert-to-ticket workflow and measure early breakdown detection • Business Case Quantification: You quantify the concrete business case, analyzing cost reduction potentials, revenue upside opportunities in service contracting, and future product enhancements to capture additional value • Academic Write-up & Publication: You are responsible for the evaluation, interpretation, and documentation of the results in English, preparing both your thesis and a co-authored research paper for publication in reputed journal

• You will assist in evaluating new applications and software solutions • You will maintain and update our application landscape and the associated documentation • You will document processes and help build a structured knowledge base • You will analyze our software licenses and identify optimization opportunities • You will support 1st-level support for selected business applications • You will contribute to smaller projects in Application Management and IT Service Management • You will assist in preparing analyses, reports, and decision templates related to our application landscape

• Support the evaluation of new applications and software solutions • Maintain and update our application landscape and its related documentation • Document processes and help build a structured knowledge base • Analyze software licenses and identify opportunities for optimization • Provide 1st-level support for selected business applications • Contribute to smaller projects in the areas of Application Management and IT Service Management • Assist in preparing analyses, reports, and decision-making materials related to our application landscape