WIKA Group logo
WIKA Group

WIKA is a global market leader in pressure, temperature, level, force and flow measurement, as well as in calibration.

Associate Commercial Lines Account Manager

Account ExecutiveSalesFull TimeRemoteMid LevelTeam 10,001+Since 1946H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$26 - $28 / hour

Seniority

Mid Level

Associate DegreeEnglish

Job Description

Associate Commercial Lines Account Manager

WIKA Group

• Provide day-to-day service support for assigned commercial accounts under the direction of an Account Manager or Executive • Respond to client inquiries regarding coverage, billing, certificates, and endorsements in a timely and professional manner • Assist with preparing client communications, renewal summaries, and proposals • Process policy changes including endorsements, cancellations, reinstatements, and audits • Review policy documents for accuracy and maintain organized client records in the agency management system • Issue certificates of insurance, auto ID cards, and evidence of coverage • Support renewal workflow by gathering exposure information and tracking deadlines • Assist with marketing submissions to carriers and preparation of renewal comparisons • Communicate with carrier underwriters and service teams to support account needs • Maintain accurate data and documentation in compliance with agency and regulatory standards • Assist with billing questions, premium audits, and resolving discrepancies • Follow established workflows and prioritize tasks to meet service expectations • Collaborate with Account Managers, Producers, and internal teams to support client needs • Deliver responsive, professional communication to support a positive client experience • Participate in training, team meetings, and continuous improvement efforts

Job Requirements

  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Commitment to providing excellent customer service
  • Ability to work collaboratively in a team setting
  • Willingness to learn insurance coverages, systems, and processes
  • Ability to obtain and maintain required licensing, if not already licensed
  • Prior experience in insurance, customer service, or an administrative role preferred
  • Property and Casualty license preferred or willingness to obtain
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office and ability to learn agency management systems such as Applied Epic
  • Problem-solving skills and a proactive approach to supporting client needs.

Benefits

  • Comprehensive benefits-401K
  • ESOP
  • Health
  • Paid Time Off
  • Volunteer Time Off
  • MORE!!!

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