Title: Finance Manager - Bilingual Mandarin Required Location: California, United States Job Description: Description About CWILL RemoteFull timeFIN California, United States OverviewApplication Description About CWILL CWILL (pronounced "quill") is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale. Our website: The Role CWILL is hiring a hands-on Finance Manager to own day-to-day finance operations for our US entity while building scalable finance processes for the next stage of growth. This role is ideal for someone who can operate independently in an early-stage environment, maintain rigorous US GAAP standards, and translate business needs between US local operations and the finance team in other regions. You will manage full-cycle accounting, AP/AR, expense processes, tax and CPA coordination, payroll support, reporting, cash forecasting, internal controls, and finance support for sales and operations. The role requires both strong execution and the judgment to design practical processes as the US business scales. What You Will Own Daily Accounting and Finance Operations · Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close. · Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis. · Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records. · Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate. · Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations. Tax, Compliance, Payroll, and External Partners · Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings. · Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership. · Support transfer-pricing review and related cross-border finance documentation in coordination with other regions' finance team and external advisors. · Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination. Finance Process, Internal Controls, and Documentation · Design and implement practical finance controls for CWILL’s stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards. · Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically. · Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems. US-China Collaboration, Budgeting, Cash Flow, and Financing Readiness · Lead monthly and quarterly close for the US entity and establish a clear US-China accounting adjustment mechanism for differences between US GAAP and China reporting needs. · Partner with the CEO on annual and rolling budgets; build weekly and monthly cash-flow forecasting models to support local operating decisions and overseas fund safety. · Manage the US banking relationship and support the full lifecycle of overseas funds management, including liquidity planning and conservative, low-risk cash-yield strategies where appropriate. · Prepare finance materials for future US financing activities, including investor diligence, third-party audit support, and clear explanations of US finance, tax, and compliance matters. Requirements What We Are Looking For · Bachelor’s degree or higher in Accounting, Finance, or a related field; US CPA or CPA Candidate status is strongly preferred. · 4+ years of hands-on US accounting/finance experience, including full-cycle accounting, close support, AP/AR, reconciliations, tax coordination, and reporting. · Experience in SaaS, Shopify ecosystem, cross-border e-commerce, technology, or startup environments is preferred. · Strong knowledge of US GAAP and practical familiarity with US tax and compliance workflows; ability to work effectively with external CPA/tax advisors. · Comfort with SaaS revenue and operating metrics such as ARR, MRR, churn, deferred revenue, subscription billing, and investor/auditor expectations. · Experience reconciling high-volume, multi-source online payment activity such as Stripe, PayPal, Shopify payouts, or similar merchant/payment systems is a strong plus. · Proficiency with QuickBooks Online or Xero; familiarity with modern finance and operations tools such as Ramp, Brex, Deel, Gusto, or similar platforms. · Advanced Excel/Google Sheets skills, including lookups, pivot tables, data cleaning, and financial analysis. · Native or professional-level English for working with US employees, banks, CPA/tax advisors, auditors, and investors; strong Mandarin Chinese ability for collaboration with China-based teams. · High integrity, discretion, accuracy, and ownership; able to manage confidential financial information responsibly. · Hands-on, low-ego operating style; comfortable working without a large finance team and independently handling detailed execution while building scalable processes. How to Stand Out · You have helped a US entity build finance operations from an early stage and can show examples of practical controls or reporting processes you created. · You have worked in a Chinese cross-border company, founder-led environment, Shopify/DTC/e-commerce ecosystem, or SaaS business. · You can explain complex US accounting, tax, or compliance topics clearly to both US business leaders and China-based finance stakeholders. · You bring a strong sense of business partnership, not only accounting execution: you can support contracts, commissions, ROI analysis, cash planning, and financing readiness. Work Location and Relocation This position is based in california, remote first, may turn into hybrid when office is ready. Benefits Starting Pay: 90 - 130k depends on experiences, open to negotiation 401(k) PTO Paid Holidays Insurance

• Lead and mentor a team of technology professionals, fostering a collaborative and innovative work environment. • Oversee the implementation and management of Camunda-based solutions, ensuring optimal performance and scalability. • Collaborate with business stakeholders to understand their needs and translate them into effective technology solutions. • Drive the development and enhancement of digital shared services, focusing on the retail business segment. • Ensure the seamless onboarding of SME, individual retail customers, and credit card/personal loan journeys, utilizing Camunda implementation. • Stay updated with the latest trends and best practices in Camunda implementation and digital shared services. • Provide technical guidance and support to the team, ensuring high-quality deliverables. • Manage project timelines, budgets, and resources effectively, ensuring projects are delivered on time and within scope. • Build strong relationships with internal and external partners, fostering a culture of collaboration and knowledge sharing. • Continuously improve processes and systems, identifying and implementing opportunities for optimization.

Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a Job Description The Opportunity: We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Manager (RM) to drive and execute our solution to our partner institutions in Australia and New Zealand. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximise the value of these partnerships. Reporting directly to the Senior Key Account Manager ANZ, you will work closely with the Sales and RM teams to execute strategies designed to drive growth, uncover new business potential, improve client retention, increase revenue and identify, opportunities for product improvement, provide accurate issue resolution and assure clients and their students have the best payment experience and support in the industry. We are looking for a Flymate with the ability, passion, drive and motivation to: - Drive Revenue by building long term relationships with senior and operational stakeholders, understanding their strategies and goals. Perform Onboarding, Marketing, Training, and support activities to maximise growth and deliver additional revenue through up-sell and value-added services. - Present products and services to clients in an informative, educational, and consultative manner - Lead Integration projects alongside solutions teams to provide technical solutions and processes for clients to embrace and adopt. - Create strategic account plans for each client and groups of clients to maximise utilisation, growth and revenue. Manage all commercial activities - Internal reporting, contract renewals, pricing negotiations and new product expansion. - Become the established internal expert which corresponds with your account portfolio and market, with relevant payment products and potential competitors to develop and refine products and operations. - Collaborate within your team, across departments and timezones with legal, compliance, product development and vertical teams to solution and solve client payment problems. - Perform accurate updates to CRM for timely availability of information - Monitor/report/review utilisation, payers, and revenue - Give appropriate attention to escalations - Conduct regular reviews with customer success team to ensure product and service satisfaction - Provide continuous training and resource material management to all relevant client departments Qualifications Here’s What We’re Looking For - 5+ years of experience in account management or client success. - Ideally strong experience in International Higher Education, Education Management or and Payments. - Ability to engage remote stakeholders & work well with a remote team - Willingness to travel (20-25%) - First class written and verbal communication skills - Exceptional presentation skills, including the ability to address and support all levels, including senior executives - Strong attention to detail, time management and organisational skills - Excellent interpersonal, analytical and planning skills in a multicultural environment - Problem Solving and project management skills - The ability to work alone as well as part of a team in a fast-moving environment - Takes initiative, willing to engage internally and externally. - Bachelor Degree in Business, Communications, or Marketing, Management or equivalent. Additional Information What We Offer: - Competitive compensation - Employee Stock Purchase Plan (ESPP) - Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) - Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media - Dynamic & Global Team (we have been collaborating virtually for years!) - Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates - Be a meaningful part in our success - every FlyMate makes an impact - Competitive time off including FlyBetter Days to volunteer in a cause you believe in and - Digital Disconnect Days! - Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #Li-Remote

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: - Manage product development activities - Work with product management, design, support and other dev teams to create high-quality solutions - Manage daily activities of the development team - Solve difficult and sometimes ambiguous problems - Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years of experience with technologies relevant to SN and advanced coding skills - Experience with open source tools and agile development environments - Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript) - An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems - Ability to execute a project based on our priorities, context, risks and desired outcomes Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .