Stewart Title

• Engages in data collection, maintenance, and analysis to support evaluation, assessment, and strategic planning • Responsible for utilizing strategies and technology to analyze current and historical data to improve decision-making • Designs, develops and maintains interactive Power BI reports, dashboards, scorecards, and semantic models • Devises methods for identifying data patterns and trends in available information sources to architect and deliver analytics solutions • Identifies opportunities to automate manual reporting processes • Interprets internal/external business environment to understand the relationship between business processes and systems • Recommends best practices to improve processes or services based on data validation and quality assurance activities • Designs and supports ETL processes, data pipelines, and data transformation workflows • Delivers user training and presents analytical insights to business audiences

• Provides Nationwide title services • Responsible for supporting real estate transactions by searching public records and examining titles for properties to determine legal condition of property title • Compiles, investigates and examines public and tax records to determine liabilities and legal condition of the title and insurability of the property • Prepares accurate and comprehensive title commitments in accordance with company examining and policy procedures • Performs a wide range of support functions to assist in departmental processes • Follows clearly defined procedures to complete daily tasks and responsibilities • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion • Uses basic communication skills to address internal and/or external clients and/or team members • Individual contributor working under direct supervision with little autonomy • Performs all other duties as assigned by management

• Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes • Performs centralized clerical processing of documents related to accurate and timely title production • Communicates information and instructions to branch offices; limited to no interaction with customers • Performs a wide range of support functions to assist in departmental processes • Follows clearly defined procedures to complete daily tasks and responsibilities • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion • Uses basic communication skills to address internal and/or external clients and/or team members • Individual contributor working under direct supervision with little autonomy • Performs all other duties as assigned by management

• Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. • Supports the sales function at Stewart by managing the existing client base and serving as a liaison between the customer and Stewart. • Serves as the liaison between Stewart and corresponding clientele to build a strong business rapport while providing customers a readily available point of contact for customer service issues, process changes, quality assurance and conflict resolution should issues arise. • Manages a portfolio of business and engages in account management activities such as setting up new accounts or closing accounts for clients. • Typically follows existing procedures to perform routine assignments and to solve standard problems. • Analyzes basic information and standard practices to make decisions impacting work performed. • Performs all other duties as assigned by management.

• Provides Nationwide title services • Responsible for supporting real estate transactions by searching public records and examining titles for properties • Compiles, investigates and examines public and tax records to determine liabilities and legal condition of the title • Prepares accurate and comprehensive title commitments in accordance with company examining and policy procedures • Follows standard procedures and guidelines • Understands how assigned duties relate to others within the team • Impacts own team through the quality of the support provided • Recognizes and solves typical problems; selects solutions from established options • Communicates moderately complex information in routine situations • Works under general supervision

• Support and coordinate cross-functional initiatives across the company’s proprietary platform organization • Maintain operational structure and execution visibility through the Atlassian product suite • Assist in maintaining timelines, task ownership, updates, and dependency tracking of projects • Coordinate the work activities for multiple initiatives across various teams and departments • Review and ensure progress against milestones, budgetary guidelines, or other performance indicators within Confluence • Establish clear communications including coordination of recurring project meetings and cross-functional discussions • Communicate project updates internally and externally • Define and document project risks, issues, actions, decisions, and deliverables in collaboration with stakeholders

• Provides Nationwide title services • Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers • Manages and leads teams who perform a wide range of duties related to title operations • Partners with and acts as a liaison between groups such as Examining and Underwriting • Assesses departmental priorities to address resource and operational challenges • Applies understanding of the business and how own area integrates with others • Reviews the team’s ability to achieve service, quality and timeliness of objectives • Identifies and solves technical and operational problems • Performs all other duties as assigned by management

• Provides Nationwide title services • Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers • Manages and leads teams who perform a wide range of duties related to commercial title operations • Provides support to branches to clear title, and focuses on customers • Partners with and acts as a liaison between groups such as Examining and Underwriting • Manages individual contributors and/or supervisors • Accountable for the performance and results of a team within area of specialty • Reviews the team’s ability to achieve service, quality and timeliness of objectives • Identifies and solves technical and operational problems

• Serves as the primary point of contact and liaison between agents, sales, production and vendors to ensure a smooth customer experience. • Handles incoming requests, responds to inquiries regarding order status or service updates, and resolves issues efficiently while maintaining a professional and customer-focused approach. • Demonstrates patience and strong verbal and written communication skills when assisting customers, sales partners, or industry professionals through processes. • Anticipates agent needs proactively and coordinates with vendors to ensure products are delivered within service level agreements. • Maintains a working knowledge of title-related concepts such as title chains, legal descriptions, and public records to support customer needs. • Reviews relevant documents, including title commitments and closing documentation, to ensure accuracy and completeness. • Identifies and helps resolve basic issues, such as missing information or discrepancies, while keeping all stakeholders informed. • Responsible for answering routine questions and issues about products and services from internal and external customers • Utilizes standard office tools and customer service platforms, including Microsoft Office, production systems (e.g., Qualia, Resware), and CRM systems like Dynamics, to manage tasks and track customer interactions effectively. • Effectively resolves inquiries or escalates concerns in a timely fashion • Follows standard procedures and guidelines • Understands how assigned duties relate to others within the team and how the team integrates with related teams • Impacts own team through the quality of the support provided • Recognizes and solves typical problems; selects solutions from established options • Communicates moderately complex information in routine situations, typically within own team • Works under general supervision with limited ability to modify approach • Individual contributor having no supervisory responsibilities; manages own workload • Performs all other duties as assigned by management

• Provides Nationwide title services • Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers related to title services • Works with customers, attorneys and lenders in an advisory capacity to resolve issues impacting title insurability prior to closing for commercial transactions • Communicates with clients and third parties to obtain documentation to clear title related issues such as missing information, incomplete, inaccurate or contradictory information contained in the title commitment, in accordance with internal and external policies and regulations • Follows standard procedures and guidelines • Understands how assigned duties relate to others within the team and how the team integrates with related teams • Impacts own team through the quality of the support provided • Recognizes and solves typical problems; selects solutions from established options • Communicates moderately complex information in routine situations, typically within own team • Works under general supervision with limited ability to modify approach • Individual contributor having no supervisory responsibilities; manages own workload • Performs all other duties as assigned by management