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Specialized assistants for B2B SaaS sales, customer success, and marketing teams

Phone Research Specialist – Part-time

Research AnalystResearch AnalystContractRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

3 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Phone Research Specialist – Part-time

Hireframe

• Make outbound calls to businesses from a provided account list. • Follow a standardized call script to verify company employee counts. • Present each call as independent research in a professional and friendly manner. • Make up to five contact attempts per account before marking it complete. • Accurately record call outcomes, employee counts, and any relevant notes. • Maintain organized records to ensure results are easy to review and analyze. • Follow established workflows while meeting quality and productivity expectations. • Approximately 2,000 accounts requiring employee count verification. • Initial quality assurance batch before expanding to larger volumes. • Three-month contract with work assigned in phases. • Opportunity for additional hours based on project needs and performance.

Job Requirements

  • Excellent verbal English communication skills.
  • Professional, friendly, and confident phone presence.
  • Comfortable making a high volume of short outbound calls.
  • Strong attention to detail when documenting call outcomes.
  • Able to work independently once trained on the workflow and script.
  • Organized and dependable with consistent follow-through.
  • Previous experience in phone-based research, customer service, call center, or outbound calling.
  • Experience using spreadsheets or CRM systems to document interactions.
  • Familiarity with business research or data validation projects.
  • Experience working remotely in a structured, metrics-driven environment.

Benefits

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth

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