• Lead and oversee daily operations of multidisciplinary care teams, including care coordinators, medical assistants, and nursing support staff. • Develop and implement operational strategies that improve patient access, care quality, and team efficiency. • Establish scalable processes and workflows to support organizational growth and evolving patient needs. • Accountable for operational performance through key performance indicators (KPIs) and service-level metrics. • Oversee provider utilization and capacity management across physicians and advanced practice providers for scheduling efficiency, panel management, and appointment access metrics. • Influence workforce planning and drive staffing frameworks to ensure optimal team coverage to meet patient demand. • Ensure seamless coordination between care teams and providers throughout the patient journey that enhance patient satisfaction and clinical outcomes. • Partner with cross-functional teams to implement new programs, workflows, and technology enhancements. • Drive continuous improvement initiatives using data and performance insights in scaling and evolving Form Health's virtual care model. • Foster a culture of accountability, collaboration, continuous improvement, and patient-centered care. • Support change management efforts and organizational initiatives that improve care delivery and operational effectiveness.

• Lead Growth Transformation • Drive accelerated revenue growth, market share expansion, and service attachment across assigned channels. • Identify and execute transformational growth opportunities across new equipment, aftermarket, and strategic market segments. • Expand channel footprint and market coverage to increase customer access and penetration. • Strengthen competitive positioning and increase win rates through disciplined sales strategy and execution. • Drive step-change improvements in sales effectiveness, service delivery, and overall channel productivity. • Build, coach, and lead a high-performing distribution management team focused on growth delivery. • Monitor channel performance and proactively address gaps to sustain growth momentum.

• Lead and own end-to-end pre-sales engagements for enterprise CLM deals, from discovery to proof-of-concept to proposal • Design compelling, tailored solution architectures that address complex procurement, legal, and commercial contracting challenges • Build and deliver executive-level business cases, demonstrating quantifiable ROI of AI-powered contract intelligence • Deliver live demos and POCs of Icertis ICI and its AI Copilot capabilities to audiences ranging from IT teams to CXOs • Articulate Icertis' Generative AI and LLM-based capabilities — including automated clause recommendations, contract risk scoring, and obligation tracking — to both technical and business stakeholders • Position AI-native CLM features competitively, staying ahead of market trends in contract intelligence and legal tech • Guide customers on AI governance, responsible AI adoption, and data privacy considerations in enterprise deployments • Leverage agentic AI frameworks to illustrate how autonomous workflows can transform procurement and contracting operations • Design and present integration architectures connecting ICI with CRM (Salesforce), ERP (SAP, Oracle), and middleware platforms such as Boomi and MuleSoft • Lead technical conversations on Microsoft Azure cloud deployments, including Azure Commercial and Azure Government Cloud environments • Advise on Azure AI Services integration — including Azure OpenAI, AI Search, and Document Intelligence — to enhance platform capabilities • Engage with data platform discussions involving Snowflake, Databricks, and Microsoft Fabric in the context of AI and analytics use cases • Engage confidently with diverse audiences — from business users and procurement leads to CTOs, CPOs, CLOs, and CFOs • Collaborate with product, engineering, and customer success teams to relay field insights and influence the product roadmap • Partner with regional sales teams across geographically distributed environments to drive pipeline and accelerate deal velocity • Mentor junior solution engineers and contribute to the continuous development of pre-sales best practices and enablement assets

• Operates in the Technical Director role during Live Events and executes the in-game visual requirements and calls from Event Show Director, Producer, and Associate Director; including multiple discrete feeds (e.g. Clean Feeds, Aux outputs, etc.). • Builds and maintains TD files and switcher effects, intakes custom requests, prioritizes and problem solves, and drives communication and documentation to all pertinent partners and teammates. • Collaborates across the enterprise to plan the needs of the Event Operations team for specific productions. • Participates in planning meetings and prep sessions with partners in Content Production and closely related departments. • Participates in the development of fellow operations staff through training and workshops. Participation in training such as physical, mobile unit, classroom, virtual, etc.) for development and/or technology enhancements applicable to work within the operation. • Applies basic understanding of all professional and collegiate sports including year-round storylines, key players and games, strategy, and rules to quickly recognize and identify key moments, and anticipate the needs and choices of Show Director and Content Production staff. • Troubleshoot technical broadcast equipment, solve workflow issues and effectively communicate the issue and resolution needed within the scope of the operation. • Must possess a deep knowledge of technology of video, audio, graphics, and replay equipment.