Ingersoll Rand

• Lead the execution of strategic CRM initiatives across Sales, Service, Customer Experience, Commercial Excellence, and Digital Transformation domains. • Own initiative delivery from intake and planning through deployment, stabilization, and value realization. • Define initiative scope, objectives, milestones, deliverables, success criteria, and execution plans. • Ensure initiatives remain aligned with portfolio priorities, business objectives, and roadmap commitments. • Drive accountability across business and IT stakeholders to achieve committed outcomes. • Act as the primary coordination point between business stakeholders, CRM Portfolio teams, CRM IT delivery teams, vendors, and supporting functions. • Facilitate alignment between business requirements, technical solutions, delivery capacity, timelines, and dependencies. • Ensure business priorities and expected outcomes are clearly understood throughout the delivery lifecycle. • Remove execution barriers and proactively drive issue resolution. • Partner with Business Initiative Leads and CRM IT teams to translate business needs into executable epics, features, and user stories. • Support backlog prioritization and refinement activities. • Coordinate sprint planning, dependency alignment, and release planning across multiple teams. • Track execution progress and ensure delivery commitments are achieved. • Promote delivery excellence and agile best practices. • Identify, manage, and resolve cross-functional dependencies across business units, regions, systems, and technology teams. • Maintain visibility of initiative timelines, risks, assumptions, constraints, and mitigation plans. • Escalate critical issues and drive decision-making when required. • Provide transparent and structured status reporting to leadership and stakeholders. • Leverage CRM dashboards, KPI frameworks, funnel analytics, adoption metrics, data quality insights, and executive reporting to support initiative planning and prioritization. • Partner with CRM Analytics & Insights teams to define success metrics and measure business outcomes. • Monitor initiative performance against expected business value. • Ensure delivery decisions are supported by data and measurable impact. • Collaborate with the CRM AI Enablement Manager to identify opportunities to embed AI capabilities into CRM processes and initiatives. • Support delivery and adoption of AI-enabled CRM solutions, including copilots, intelligent workflows, automation, recommendations, and agent-based capabilities. • Incorporate AI-related dependencies, risks, readiness activities, and business impacts into initiative plans. • Help drive successful implementation of AI-powered business transformation initiatives. • Coordinate User Acceptance Testing (UAT) planning and execution. • Ensure business readiness activities are completed prior to deployment. • Partner with Change & Adoption teams to support communications, training, release readiness, and stakeholder engagement. • Facilitate successful transition from delivery into business adoption. • Contribute to the evolution of CRM delivery methodologies, governance practices, and portfolio management standards. • Identify opportunities to improve execution efficiency, stakeholder engagement, and value delivery. • Promote a culture of accountability, collaboration, innovation, and continuous improvement.

• Design, develop, maintain, and update technical training curricula, courses, and learning materials for service technicians to reflect product enhancements, new technologies, process changes, and industry best practices. • Create instructor-led training presentations, participant guides, hands-on exercises, technical documentation, assessments, videos, and e-learning content. • Collaborate with Subject Matter Experts (SMEs) to ensure training content is technically accurate, relevant, and effectively translates complex concepts into engaging learning experiences. • Deliver and facilitate instructor-led technical classroom, virtual, and hands-on training programs covering products, services, troubleshooting, maintenance, and safety. • Evaluate participant learning and training effectiveness through assessments, practical exercises, certification activities, and participant feedback to support continuous improvement. • Support for training schedules, registrations, logistics, equipment, and instructor resources. • Generate and analyse training metrics and reports, including attendance, completions, certifications, competency progression, and overall training effectiveness. • Research, recommend, and implement innovative learning methodologies, tools, and technologies.

• Manage existing customer accounts within your area, ensuring strong relationships and consistent engagement to drive retention and growth. • Renew service contract agreements promptly and efficiently, maintaining continuity of service and customer satisfaction. • Actively prospect for new business across both sales and aftermarket opportunities, using initiative and market insight to build your own pipeline. • Develop capital equipment sales opportunities with both new and existing customers, preparing compelling quotes and business cases to support successful order conversion. • Collaborate with the Service Team to craft tailored maintenance package proposals that meet customer needs and add long-term value. • Maintain CRM accuracy by updating pipeline activity in line with SDX standard work, ensuring visibility and alignment across the business. • Provide accurate forecasts for sales and service activity, supporting planning and performance tracking within your region. • Work closely with the Preston team to achieve shared sales and aftermarket targets, contributing to a high-performing and collaborative environment.

• Lead Growth Transformation • Drive accelerated revenue growth, market share expansion, and service attachment across assigned channels. • Identify and execute transformational growth opportunities across new equipment, aftermarket, and strategic market segments. • Expand channel footprint and market coverage to increase customer access and penetration. • Strengthen competitive positioning and increase win rates through disciplined sales strategy and execution. • Drive step-change improvements in sales effectiveness, service delivery, and overall channel productivity. • Build, coach, and lead a high-performing distribution management team focused on growth delivery. • Monitor channel performance and proactively address gaps to sustain growth momentum.

Title: Marketing Specialist II Locations:Charleroi, PA or Pittsburgh, PA orQuincy, IL or Springfield, MO or Davidson, NC. Remote BH Job ID: BH-4422 Job Description: Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Marketing Specialist II Location: Remote in: Charleroi, PA or Pittsburgh, PA or Quincy, IL or Springfield, MO or Davidson, NC About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand is seeking a results-driven Marketing Specialist to execute demand generation initiatives for our wastewater portfolio brands across North America. This role is responsible for executing integrated campaigns, digital strategy, and content development that drive measurable pipeline growth for our Water and Wastewater Solutions brands. The Marketing Specialist owns key digital channels - including websites, SEO/SEA, and campaign execution, and partners closely with sales, product management, and channel teams to align marketing with business priorities. As part of the Process Flow Technologies Demand Generation team, this role reports to the Manager, Demand Generation - Vacuum + ETO, and collaborates across global marketing and regional commercial teams. This position offers strong visibility, cross-functional exposure, and career development opportunities. Remote eligible. Responsibilities: Campaign Development & Execution - - Develop, execute, and optimize integrated multi-channel campaigns aligned to business goals - Translate voice of customer, vertical insights, and market trends into targeted messaging - Execute campaigns via marketing automation (e.g., Eloqua), including email, nurture, and retargeting - Track performance and continuously optimize using data-driven insights - Own social media strategy, content, and posting cadence - Apply market segmentation and persona insights specific to wastewater Content Generation & Management - - Develop and maintain a multimedia content calendar that aligns with demand generation and wastewater vertical priorities - Create, project manage, and manage the budget for content including: - Technical articles and blogs - Case studies and application briefs - Whitepapers, guides, and infographics - Video, photo, renderings and other multimedia assets - Partner with product managers, sales, and channel teams to identify content gaps and opportunities - Track content performance and adjust strategies based on metrics like engagement, traffic, and lead conversions - Ensure all content aligns with brand standards and supports demand generation objectives Digital Experience and Search Management Ownership - - Own and maintain wastewater brand websites content, ensuring accuracy, relevance, and SEO optimization - Partner with central web teams to enhance user experience, conversion rates, and site performance - Identify and implement (with webmaster support) website improvements to drive engagement and lead capture - Lead execution of search engine optimization (SEO) initiatives to increase organic visibility and traffic - Support and optimize paid search (SEA/PPC) campaigns in coordination with central teams - Conduct keyword research and implement on-page and content optimization strategies - Monitor performance and continuously optimize campaigns to improve conversion rates Digital Insights and Lead Management - - Partner with commercial teams to drive best-practice lead management and conversion - Analyze campaign and lead data to generate actionable insights - Track Key Performance Indicators (KPIs) related to MQL generation, conversion, and funnel impact - Continuously optimize performance using analytics and reporting tools Other Responsibilities - - Coordination of regional tradeshows, webinars, and events - Regional alignment with global brand and graphic standards - Development and maintenance of process Standard Work documentation - Other responsibilities as assigned Requirements: - HS Diploma or G.E.D. - 3+ years of experience in digital marketing, integrated marketing preferably in an industrial, B2B company - 3+ years of experience with website optimization - 3+ years of experience with content development - 1+ years of experience with GA4, Google Ads, QLIK or similar SEO/SEM and web analytics tool - 1+ years experience with Microsoft Office Suite Core Competencies: - Results oriented - Strong analytical and problem-solving skills - Excellent project management and prioritization abilities - Collaborative, able to work within a matrixed organization - Strong communication and presentation skills - Curious, proactive, and adaptable Preferences: - Bachelor's degree in marketing, business, engineering, or a related field with experience in web or digital marketing - Experience with Eloqua or similar marketing automation platform - Experience with Salesforce or similar CRM - Experience in Adobe Creative Suite Travel & Work Arrangements/Requirements: - Remote in one of the following areas: Charleroi, PA or Pittsburgh, PA orQuincy, IL or Springfield, MO or Davidson, NC. - Position requires occasional travel, up to 10%. Travel could include international and domestic. Pay Range: The pay range for this role is $75,000 - $80,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Title: Marketing Specialist II Location: Remote in: Charleroi, PA or Pittsburgh, PA or Quincy, IL or Springfield, MO or Davidson, NC Job Description: Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Marketing Specialist II Location: Remote in: Charleroi, PA or Pittsburgh, PA or Quincy, IL or Springfield, MO or Davidson, NC About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand is seeking a results-driven Marketing Specialist to execute demand generation initiatives for our wastewater portfolio brands across North America. This role is responsible for executing integrated campaigns, digital strategy, and content development that drive measurable pipeline growth for our Water and Wastewater Solutions brands. The Marketing Specialist owns key digital channels - including websites, SEO/SEA, and campaign execution, and partners closely with sales, product management, and channel teams to align marketing with business priorities. As part of the Process Flow Technologies Demand Generation team, this role reports to the Manager, Demand Generation - Vacuum + ETO, and collaborates across global marketing and regional commercial teams. This position offers strong visibility, cross-functional exposure, and career development opportunities. Remote eligible. Responsibilities: Campaign Development & Execution - - Develop, execute, and optimize integrated multi-channel campaigns aligned to business goals - Translate voice of customer, vertical insights, and market trends into targeted messaging - Execute campaigns via marketing automation (e.g., Eloqua), including email, nurture, and retargeting - Track performance and continuously optimize using data-driven insights - Own social media strategy, content, and posting cadence - Apply market segmentation and persona insights specific to wastewater Content Generation & Management - - Develop and maintain a multimedia content calendar that aligns with demand generation and wastewater vertical priorities - Create, project manage, and manage the budget for content including: - Technical articles and blogs - Case studies and application briefs - Whitepapers, guides, and infographics - Video, photo, renderings and other multimedia assets - Partner with product managers, sales, and channel teams to identify content gaps and opportunities - Track content performance and adjust strategies based on metrics like engagement, traffic, and lead conversions - Ensure all content aligns with brand standards and supports demand generation objectives Digital Experience and Search Management Ownership - - Own and maintain wastewater brand websites content, ensuring accuracy, relevance, and SEO optimization - Partner with central web teams to enhance user experience, conversion rates, and site performance - Identify and implement (with webmaster support) website improvements to drive engagement and lead capture - Lead execution of search engine optimization (SEO) initiatives to increase organic visibility and traffic - Support and optimize paid search (SEA/PPC) campaigns in coordination with central teams - Conduct keyword research and implement on-page and content optimization strategies - Monitor performance and continuously optimize campaigns to improve conversion rates Digital Insights and Lead Management - - Partner with commercial teams to drive best-practice lead management and conversion - Analyze campaign and lead data to generate actionable insights - Track Key Performance Indicators (KPIs) related to MQL generation, conversion, and funnel impact - Continuously optimize performance using analytics and reporting tools Other Responsibilities - - Coordination of regional tradeshows, webinars, and events - Regional alignment with global brand and graphic standards - Development and maintenance of process Standard Work documentation - Other responsibilities as assigned Requirements: - HS Diploma or G.E.D. - 3+ years of experience in digital marketing, integrated marketing preferably in an industrial, B2B company - 3+ years of experience with website optimization - 3+ years of experience with content development - 1+ years of experience with GA4, Google Ads, QLIK or similar SEO/SEM and web analytics tool - 1+ years experience with Microsoft Office Suite Core Competencies: - Results oriented - Strong analytical and problem-solving skills - Excellent project management and prioritization abilities - Collaborative, able to work within a matrixed organization - Strong communication and presentation skills - Curious, proactive, and adaptable Preferences: - Bachelor's degree in marketing, business, engineering, or a related field with experience in web or digital marketing - Experience with Eloqua or similar marketing automation platform - Experience with Salesforce or similar CRM - Experience in Adobe Creative Suite Travel & Work Arrangements/Requirements: - Remote in one of the following areas: Charleroi, PA or Pittsburgh, PA orQuincy, IL or Springfield, MO or Davidson, NC. - Position requires occasional travel, up to 10%. Travel could include international and domestic. Pay Range: The pay range for this role is $75,000 - $80,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Title: Account Manager - General Line Location: San Antonio, CA, United States Job Description: BH Job ID: BH-4364-4 SF Job Req ID: Account Manager - General Line Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Account Manager - General Line Location: Remote in Corpus Christi (Southern Texas) - with Travel About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand’s Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory in South Texas. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers. Responsibilities: Generate Revenue - Responsible for generating sales of equipment, service contracts, and service offerings with our direct end users and partners selling to a defined customer base within a geographic area. Develop existing customer base and secure new, competitive accounts to expand IR presence in the market. Provide and design compressed air solutions to fulfil industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment and energy audits. Keep current with all product knowledge, industry standards and training needed. Execute strategy for continuous improvement and exceeding customer satisfaction. Achieve all assigned sales targets. Develop People Capabilities - Provide selling skills and product/services training for dealer sales personnel (as required) as well as personnel within the Customer Center. Partner with services team to best understand products and services and satisfy and anticipate customer’s needs. Manage Cash - Ensure that all orders obtained are error-free with correct customer documentation. Ensure resolution of all customer disputes. Manage all costs associated with selling efforts, including travel and entertainment expenditures. Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the Customer Center. Earn customer loyalty by collaborating cross functionally. Leverage best support for customers by partnering with service team to help troubleshoot customer issues or offer unique solutions. Maintain Customer Relationship Management database including face-to-face customer interactions, assets, agreements, contacts, and opportunities in order management system. Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions. Responsible for driving and tracking sales pipeline of all account activity and daily reporting. Requirements: High school diploma or GED. 4+ years of experience in an industrial sales business setting or successful completion of the Ingersoll Rand Sales Development Program (SDP). Bilingual in English & Spanish. Core Competencies: Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills. Establishes and builds solid relationships with customers, key institutions and team members. Self-motivated and team oriented. Able to work within a team environment and independently. Mechanical and electrical expertise. Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions. Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts. Excellent prioritization and time management skills. Preferences: Bachelor’s degree in engineering, engineering technology, business or equivalent. Experience with Salesforce or another CRM software. Travel & Work Arrangements/Requirements: Regional travel to customer sites is required within assigned geographic territory. Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, Multiple smaller infractions or preventable collisions in the previous 3 years. A company vehicle and fuel card will be provided. What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

• Implementation of sales strategies and corporate objectives • Independent management and organization of the sales territory • Responsible for market development, sales volume and increasing market share • Market monitoring and analysis • Identifying and communicating market, industry and product requirements and trends • Structured and targeted acquisition of new customers • Proactive technical and commercial on-site support for existing customers • Launch of new products • Result-oriented pricing and price negotiation/price enforcement according to guidelines and signature authority • Sizing and selection of vacuum pumps and compressors • Preparation and follow-up of quotations in close cooperation with internal sales • Competitor monitoring • Participation in weekly IDMs • Meticulous use of the CRM system Salesforce: lead and opportunity management, visit planning and reports, etc. • Independent time and organizational management • Efficient travel management for customer visits

Account Manager - General Line BH Job ID:  BH-4364-3 Job Title: Account Manager - General Line Location: Remote in Corpus Christi (Southern Texas) - with Travel Job Overview:  Ingersoll Rand’s Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory in South Texas. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.  Responsibilities: Generate Revenue - Responsible for generating sales of equipment, service contracts, and service offerings with our direct end users and partners selling to a defined customer base within a geographic area.  Develop existing customer base and secure new, competitive accounts to expand IR presence in the market. Provide and design compressed air solutions to fulfil industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment and energy audits. Keep current with all product knowledge, industry standards and training needed. Execute strategy for continuous improvement and exceeding customer satisfaction. Achieve all assigned sales targets.   Develop People Capabilities - Provide selling skills and product/services training for dealer sales personnel (as required) as well as personnel within the Customer Center. Partner with services team to best understand products and services and satisfy and anticipate customer’s needs.   Manage Cash - Ensure that all orders obtained are error-free with correct customer documentation. Ensure resolution of all customer disputes. Manage all costs associated with selling efforts, including travel and entertainment expenditures.    Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the Customer Center.   Earn customer loyalty by collaborating cross functionally. Leverage best support for customers by partnering with service team to help troubleshoot customer issues or offer unique solutions.    Maintain Customer Relationship Management database including face-to-face customer interactions, assets, agreements, contacts, and opportunities in order management system. Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions. Responsible for driving and tracking sales pipeline of all account activity and daily reporting.   Requirements: High school diploma or GED. 4+ years of experience in an industrial sales business setting or successful completion of the Ingersoll Rand Sales Development Program (SDP).  Bilingual in English & Spanish. Core Competencies: Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills.  Establishes and builds solid relationships with customers, key institutions and team members. Self-motivated and team oriented.  Able to work within a team environment and independently.  Mechanical and electrical expertise. Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions. Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts. Excellent prioritization and time management skills. Preferences: Bachelor’s degree in engineering, engineering technology, business or equivalent. Experience with Salesforce or another CRM software. Travel & Work Arrangements/Requirements: Regional travel to customer sites is required within assigned geographic territory.  Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, Multiple smaller infractions or preventable collisions in the previous 3 years.  A company vehicle and fuel card will be provided.

• To build customer loyalty and retention through delivering innovative, customer-focused and value-added service. • Develop, and motivate a quality service team, developing skill sets and utilizing performance management tools to maximize employee engagement and to develop sustained superior performance. • Planning resources for ongoing service contracts and emergency service needs. • Manages performance by monitoring service personnel effectiveness and efficiency in relation to customer service and operating plan goals. • Manage EHS standards and behavior-based safety. • Maintains quality standards by supervising project-assigned staff and inspecting job sites. • Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff. • Establish a professional relationship with the customer and interfaces constantly to maintain accurate status reports and project reviews. • Reporting of finance projections. • Regular travel requirements with some overnight travel.